Kate and Scot LLC

My brother-in-law, [name removed], was bed-ridden for 4 years. We were discussing moving him, but after [name removed] and [name removed] took over as the new owners in 6/2023, he was no longer interested. And it wasn't until his passing a few months later in Nov, that I found out why. [name removed] called to tell me [name removed] had been taken to the hospital. I wasn't able to fly home before he was put in a coma, but I talked with [name removed] every night. He was my rock during this time and he was the first person I called when I got the news of [name removed] passing. Afterwards, [name removed]shared with me how he would ask [name removed] engineering questions, which I know he loved, & how he believes that the elderly have so much to give & should be valued and respected. And when he said that he had bonded with [name removed] and was really going to miss him that I knew why [name removed] didn't want to move anymore. I was never so grateful to learn he had found such a wonderful friend to talk to and he wasn't just stuck in a bed.

1. The only reason to choose them is If you need a cheap place / lowest price... while looking for a better facilty. 2. The carpets need to be cleaned or replaced. (Filthy) 3. They seemed to only do the MINIMUM necessary. 4. They missed or skipped medication doses. 5. They gave the wrong doses because they didn't update their information. 6. You need to physically check on your loved one regularly (every day if possible) 7. They failed to roll, turn, and check my father regularly as stipulated and REQUIRED... who then developed bed-sores. 4. They didn't change soiled bedding regularly. 5. They are understaffed, have minimum knowledge about care and are not available quickly when needed. 6. Kate, who is herself a nurse.... never came to the home once.

There was not many people in the home and they did not have enough workers to take care of my loved one. I would not recommend to use this community just because of what we faced with with my loved one.

I've spoken to a lot of people about Chery Blossom. I tell them that my loved one has been adjusting well. He has dementia, and one of the worst things you can do for a person with dementia is change their routine. So moving him there was really difficult for him. But he seems to be adjusting well. He likes that there are other people there, and they talk to him. I called him on day one or two, and he asked if I could give him a call back because he was talking to his friends. That told me how comfortable he was being there. He even liked when he had a roommate, which surprised me. He adjusted well to that also. The property is well spread out. There's enough space outside to go visit, and my family feels comfortable going inside now for private visits. One of the things I was really impressed with was how the caregiver handled some new clothes that I sent to my dad. The first thing she said was she would wash the clothes and get those right to him, when a lot of people wear clothes right away after buying them, without washing first. They seem to be very caring like that. My only concern is I've had to remind them to charge his cell phone. To me, that's important for someone with dementia who doesn't remember to charge it. But it's not a big deal because they always answer the house phone. It would be nice if they had phone charging on some kind of schedule. When I ask my dad about the food, he says it's good. At his prior residence, he would say it's not good, or okay. So I know he would tell me if it wasn't good. The day staff is wonderful. I haven't met the evening staff just yet. The director has a text line where I can text any questions, and he's been very responsive. He manages one other care home as well, and he recommended Cherry Blossom specifically because he thought it would be a good fit for my dad. Kudos to him on that. I agree. My dad is doing really well there. He looks great, and his dementia is not getting worse, which was one of our biggest fears. This has been a good move for him.

I would choose a different place for your loved one. The primary issue is that it was represented to us one way and none of that occurred. The community took a bedroom and turned it into two bedrooms. They showed us a room and we agreed with the room. After about a month and a half the community approached our loved one into sharing a room with another resident. The community told me that they had the right to do whatever they wanted to do, and they didn't fill in the contract with what type of room my loved one would be in. The care was okay. Overall, It wasn't a good experience for us at all. There were no activities, and the food was lousy.