Jackson Creek Senior Living

In all areas.. I feel very positive. My dad really likes living there! I would definitely recommend this community to other families based on the experience we have had so far.

Jackson Creek has been pretty good, but I do have a couple of complaints. My mom is not been a position to be able to go down to their dining facility, and she will often have something delivered to her room. Sometimes it takes forever to get to her and sometimes the food is cold. One time last week she never got her meal. They're also supposed to come in and clean her room once a week or so, but they don't do a very good job. They haven't been vacuuming; they kind of do a dry mop on a hardwood floor, which just pushes the dust and crumbs around. They haven't actually vacuumed the carpet. I was going to bring in my own vacuum and do it myself. They gave an excuse of their vacuum not working very well, and it being too expensive to purchase a new vacuum. The cleaning and food delivery services are not that great. Other than that, the people have been very nice and it has been good other than those two things. The place as a whole, I think, is very clean. The move in was great as well. The help that they provided to get moved in and the correspondence with the lady I was dealing with, she was great in making sure everything was squared away.

They're friendly and they are attentive. They have good facilities, especially for my dad. The putting green is awesome and the garage availability is key for him as well. This is a societal-wide problem, but they are definitely understaffed in the dining room. I think they have difficulties getting enough staff.

So far we have been really happy with the services coming from Jackson Creek, and based on our experience so far we would recommend the community to others. Our loved one does not participate in the activities but from what we have seen, they seem perfect. We do know anything regarding the meals and dining since we have not visited during meal time, but our loved ones diet recently needed to be adjusted and they had no problem ordering the special food that was needed. They have been very accommodating.

Very spacious hallways that form a circle on either end. 2 dining, 2 living and 2 activity areas. fidget boards on walls, hats on walls, even 2 violins they can take down and play with. The biggest drawback is the size of the closets in the rooms. The rooms are very small but typical (335 - 432 sq ft.) Prices range from $6500 - $7175. Incontinence fee is $300/ month, or we can just buy supplies ourselves. No levels of care - one price for all care. Dry cleaning is possible. Ratio is 1 to 6 daily, nights about 1 to 8. The goal is to have an RN or LPN on the floor 24/7. Rooms come with a huge bathroom with large step in shower, mini fridge, sink in room and bathroom, built in "closet

The care the staff gives residents is excellent. There are choices for what the residents to choose from for their meals. During the pandemic the meals are being served to the residents in their rooms. They even have ice cream socials for the residents. The activities are great, even my loved one enjoys them. The staff is bringing activities to the rooms and hallway activities for the residents. The fees are competitive with other communities in the area, and it is a nice community. The community is beautifully decorated, with beautiful views, and is cheerful. They never pressured my loved one to take the vaccine; however, the staff has offered the vaccine to all residents.

Great facility! Lots of options for our loved one.

Caring personnel. Delicious food. Spotlessly clean. Extensive activities to keep the mind and body as healthy as possible. I can’t say enough about the wonderful atmosphere and caring personnel. All personnel know every resident by name, treating each person with dignity and respect. My Dad has been very happy there for 9 months. I’m there daily and see firsthand how happy the residents are and how they’re treated. The residents and staff are a warm family.