Ivy Park at Salinas

I recently moved my mother into this retirement community during the holiday season, and I must say, I couldn't have made a better choice. The holiday dining experience provided for the residents was nothing short of exceptional. Chef [name removed], in particular, deserves a special mention for his incredible culinary skills. The food was not only delicious but also beautifully presented. What truly impressed me was the level of dedication and care shown by the staff. Even the Executive Director was actively involved, running food out to the residents. It was heartwarming to see everyone working together to create a memorable holiday experience for the residents. The atmosphere was warm and festive, with tasteful decorations that added to the holiday spirit. The attention to detail was evident in every aspect of the event, from the table settings to the impeccable service. As a nervous newcomer, I was relieved to witness the genuine sense of community and the genuine care for the residents.

I would suggest labeling everything with clients name. So many things were missing even a large throw rug from in front of her bed. It's hard to get people to return calls so being personally involved is a must. The staff is nice but when my sister is disagreeable, they leave her alone in her room. There doesn't seem to be training for caregivers to handle a difficult situation when it arises. Laundry is supposed to be done weekly but we always have to take it to the laundry room or it won't be. The facility presents clean and orderly. I wish there was more one on one engagement with the patients and staff. Mostly as a group. I send a caregiver 3 times a week to insure she gets attention. I go once a week. My sister can be disagreeable, at times but I thought there was expertise handling all situations since many dementia patients have good and bad days

Friendly staff, clean facility, and proactive. I would recommend to others. I picked this community because of the atmosphere and pricing.

I would highly recommend Ivy Park at Salinas. My sister is very happy there and that has been most important to me. Very friendly, interactive with the residents and families. Would like a faster, more consistent response to email inquiries. We picked this community, because it seemed to fit my sister's personality and needs the best.

My father is currently a resident at Ivy Park at Salinas in the Memory Care unit and everything at this facility has been great! I find the staff to be very hard working and very friendly The cleanliness and quality of care are both great. I would definitely recommend this facility to family and friends.

The community provided everything I had requested. I was very impressed with the care that my loved one received in the short amount of time my loved one was in the community. The staff communication with the family was good, and they were responsive to all of my questions that came up about my loved one along the way.

They answer any questions we need. They are very compassionate. The front office staff was misinformed during the beginning. My loved ones laundry went missing due to not being labeled with her name. It seemed to work itself out over time. They do a good job of making sure her medicine is taken and foods are pushed. Our loved on really looked forward to the food.

The community is very clean and neat. I felt very good touring the community and felt comfortable here. The staff is very nice and helpful also. I would recommend this community to others based on my experience.

We chose Sunrise Villa Salinas because it is in the neighborhood where my mother lived for 30-40 years. It was a very familiar facility and people we know have been there and had nothing but good things to say about it. When we were looking around, this was the best value for the money for what my mom needed. They have been really responsive and flexible especially with us living remotely. Overall, I would definitely recommend.

I was very impressed with this community. My mom was very well taken care of during her stay. The front-line care staff were very accommodating, caring, and patient with her. My loved one's room was fantastic, and it was brand new.

I am interested in showing my mother this property. I liked the memory care area, the property layout, the cafeteria, the overall feel of the place, and that it is a Sunrise property with experienced staff, and Sunrise standards. I will schedule a visit with my mother at some point, but that will require a little planning ahead. I would like to hear [Removed] views on this property. I have spoken with [Removed] doctors. They would like to see her stay where she is for now. If she needs a higher degree of care, then I could move her to a memory care center of my choice. I liked Sunrise VIlla's memory care area, and would be happy to see her there if she were late stage, or later stage. [Removed] is not interested in moving to Salinas now.

The Villa Serra was a very nice community with friendly staff. I would live there if I was looking! The problem was that it was too big for my mom, we wanted something smaller and easier to get around for her.

My mom is here and loves it. Having a little apartment means she can have privacy when she wants, but there are many group activities which she enjoys. She likes the caregivers, who I have found to very competent and caring, and each keeps the next well-informed. There are 12 levels of caregiving I think -- mom is at the first level and some need less care than she (maybe 10%) and some more. Mom gets help dressing, undressing, and showering. The 3 meals per day are great -- they make full use of Salinas Valley produce. Once or twice a month, I spend several days with her. She had been in several facilities over the years to convalesce, and this is the best. It may be pricy (not for the SF area where I live) but good wages means good caregiving. And FYI, she lived in another county.

Beautiful facilities but too costly. Monica was very sweet and professional. Lots of good information.

Clientele is all Salinas area. Requires a $500 deposit. Distance from everywhere.

This was the only other place in Salinas that I would consider. It's not so much what I liked about but what I didn't like about it. Villa Serra is really big. My mom has had a stroke so sometimes talking is difficult and I was worried that with that many people she might not want to be out amongst them so much, even though she is very social. My first impression wasn't great because you open the doors and you walk in and there are 15 people in wheelchairs all crowded around the front door. The carpet was kind of funky and the hallway was really dark. I brought this up with the woman who was giving me a tour and she said they were just starting to do some remodeling with painting and new carpet. I haven't been back so I'm not sure how that turned out.

Lovely place. Like a resort. Dining room has specials daily as well as a regular menu to order from. 2br is ~4500 + 900 in rent, plus ~600 each for care.. It has 2 BR, LR, 1Ba, and a small kitchen. Full size fridge, stove top and sink. No oven.

My mother has been a resident for approximately 3 years. Due to special dietary and health issues, she has her meals in her room. We constantly have to work with the staff to get her orders right and on time. However, on the plus side the caregivers (shower assist) and housekeeping staff are very nice. Mom calls them friends and there seems to be minimal turnover. Being "apartment bound" it is nice to have this friendly contact for her. We have gotten to know some of the residents as well, they all seem to be well cared for and most are friendly.