Ivy Park at Laguna Creek

After visiting and reviewing several placement facilities, this was the first where I actually felt it would be a "home" for my sister in law. The caregivers and managers have been so welcoming and caring. Her cottage and room/apartment are kept very clean and bright. What makes it even more special, I think, is the diversity in staff and clients. She is very happy, safe and content there as am I!

Ivy park was a great facility, it was a pretty good fit for my father but circumstances being as they were it didn’t work out , if my dad wouldn’t have had a UTI and a broken left shoulder he might have been more social and would have thrived at Ivy Park . But the management and staff at ivy park tried everything and went out of their way to make sure he was properly treated and cared for .

Highly recommended. We picked this community because of the location, and single occupancy rooms available .

The staffing for memory care sometimes is sparse. We have come into a dirty bathroom in the room of my father-in-law a few times. Memory care needs more help and should have better staffing as we are paying the maximum for the care.

We were lucky that we had a couple really amazing aides that really cared for my mom while some it just seemed like a job. The value for cost is hard, my parents are being taken care of, fed and safe but it's just expensive. If that makes sense. There are not a lot of choices when you just want them safe and cared for so you will pay what's needed. I think there's a period of adjustment when new management comes in and they are trying new things. It's more positive than negative so we are happy.

For each category I give a 5! The people are friendly. I love to walk and average at least 3 miles each day. I can't smell anything or taste anything but that doesn't seem to matter.

We visited 5 Memory Care programs, staff at Ivy park listened were knowledgeable, patient, answered all of our questions. Our friend was happy with the facility, they answered her questions and she is now residing at Ivy Park. Our thanks to the staff at Ivy Park.

Overall the staff are very nice and provide good care. Communication and contacting administrative staff is a challenge. We realize there has been a change in ownership companies the day after placing my father in-law and we hope it will get better.

It's clean; nice cottage style with beautiful outdoor space. As far as activities, they need to have more variety; their van is not comfortable for those in a wheelchair. Also the van only allows 2 wheelchairs per outings. Food is horrible... over cooked, undercooked, salty, bland, small portions, odd combinations of food at mealtime, I prepare food from home 3-4 times a week to take over there. They are extremely short staffed.

I can't speak to the meals because my mom stopped eating shortly after she arrived. They were very flexible with move-in. They were very accommodating and placed us in a temporary cottage and then moved her when her cottage was available. They have just changed management of the company. They seem to be very short staffed. They could have worked better with hospice. I am undecided as to whether or not to recommend them. We did not like the director.

The common areas of the community are clean, but when it comes to our loved ones bathroom that would rate more like a 3 or 4. With the care services, I wish more encouragement to participate in activities would be made rather than allow her to sit in her room. Some areas they could improve on would be the food, variety of activities and getting people more involved and feeling more "alive" For example they take bus rides and just drive around but never get off the bus...another example: bingo seems to be the only game they play regularly and my mom doesn't see well thus it hurts her eyes and doesn't work well for her.

Activities at this community are full of fun, laughter, and wonderful interaction between the director and residents- makes you want to move into the community yourself, for the activities alone! I give them a thumbs up, plus toes!

This community is in a beautiful park like setting. Friendly and knowledgeable staff and great activities. Boutique style senior living in the cottages gives residents a truly home like feel. I highly recommend Elk Grove Park.

Great place to bring your family. I toured it with my loved one, and absolutely loved it the excitement my family member had on their face was impeccable. They had activities going had a chance to try the lunch, and it was amazing actually came in on another tour for a second one, and I was able to try the dinner wonderful got to meet some of the residents and all of the management team was there to support us and making this tough decision

When it comes to the activities department for Memory Care, Elk Grove Park is excellent! The lovely young lady by the name of "[name removed]" does a beautiful job at getting the residents excited and engaged in the activity that she does with them, whether it be Bingo, or Balloon Volley Ball- she is most definitely wonderful at what she does, and I would absolutely recommend your loved one that may be struggling with memory care to Elk Grove Park Assisted Living straight to [name removed]!

My loved one is currently a resident at Elk Grove Park and everything has been very good for her at this facility so far. The staff are quite wonderful, friendly and helpful. Communication to the responsible family members could be better. The move in process was great. I would recommend Elk Grove Park to family and friends.

My Mom moved to this facility over 2 uyears ago. The food was great for about 6 months after she moved in. No amount of complained by the residents has one any good. The terminated the head chef about 4 months ago. The new head chef is just as bad or worse. Many of the residents including my aged Mom say the food at Loaves and Fishes is bettr thanwhat they get. Breakfast oks okay. Too many tomato based food for these elderly residents. No seasoning and very tasteless. Two nights ago one of the residents was so upset that she walked her plate offood to the central kitchen and left it, That night everyone in her cottage where my Mom resides didn;t eat their meal. I am tird and fed up with nothing being done. Someone needs to call [name removed], the CEO of Pegasus and tell him to get his act together. His phone number is (mobile) [removed]. Complaints have gone no where for over a year. Don't move your familymember there if you want quality meals. Short on staff

I liked the facility set in the neighborhood. It blended in with the homes in the area unlike a lot of senior living complexes that seem to be built next to the highway. This facility was fairly well maintained and the staff was nice although I think they needed some more staff because at times - especially around mealtime they seemed a bit overwhelmed trying to help people to eat and at the same time clean up, etc. coordination between doctor patient and the facilities nurse(s) could be better. As far as value to cost it's slightly better than most of the assisted living facilities in the area. Then again it depends on what the needs are for your loved one.

We have had a good overall experience with Elk Grove Park. They are flexible and willing to work with you, if you are not satisfied with the service.

I really wish there was more stars I could hug on here. I have families ranting and raving about [name removed]. She has brought amazing activities and fun to the residents that are failure free and engaging to all. Congratulations to you [name removed] cause you are amazing,