Ivy Park at Bradford

I would definitely recommend Ivy to family and friends. My sister is in charge of my mother's care. She would be the better person to ask. I can tell you that[name removed]is very pleased with your assisted living facility.

Our loved one has since moved out but during the experience we had with Ivy Park we really enjoyed their holiday family dinners. We would recommend this community to other families who may need a place for their loved ones.

My loved one was previously a resident at Ivy Park at Bradford and everything about the experience was great. Ivy Park was outstanding. The cleanliness and friendliness were great. The staff, care services and meals were also great. I would recommend this facility to others. Any family who wants to do right for a loved one...this is the place.

I love the range of activities and the atmosphere is very upbeat and engaging.

Not the best experience for my friend. My friend was there a few weeks now. I have discovered that she has pressure sores and have fallen down. My friend never develop sores or fallen down. I am so disappointed in the care that she is in.

Everything's is fine but my loved one wanta to leave because of the food is not good.My loved one picked this community because it was in the city that she was familair with and half the time we thought the food choices were going to be good. But now the food quality and choices has declined.

The people there were interested in my MIL. They knew how to listen; honest; transparent about her routine while she stayed there. Everyone was friendly with her and us. I highly recommend Ivy Park over other local facilities. My husband and I are forever thankful for their care.

My loved one is safe and cared for at Ivy Park. The staff there are wonderful and generally do their best to be accommodating for residents. The issues that we've had are constant pricing increases. The rent just went up considerably and now the point system for services is also going up. Be aware that this happens regularly and needs to be planned for. If your loved one needs additional services they are charged based on a point system where a seemingly random number of points are assigned to each service. For example, if your loved one is found to have a severe speech impairment (based on their assessment), 6 points are assigned. You'll pay per point (let's say $18), which means you'll pay an additional $18x6 on top of monthly rent. Hands-on assistance with incontinence is assigned 74 points, so factor $18x74 into your monthly costs. Make absolutely sure you understand the care costs/point system when considering Ivy Park. Resident turnover seems pretty high.

I think the one thing we found a little issue with was transportation. They only will take people on certain days if they need to go to the doctor. We ended up having to pay for a transportation company to pick up my loved one so he could have surgery. If he has doctors visits we end up having to take him. The staff and facility are both great!

Finally getting around to giving a shout out to [name removed] Ivy Park at Bradford Assisted Living community. Over the holidays our family made a huge decision to help my parents transition into this community quickly. As many of you are also in similar situations, as our parents get older, we want to make sure they are provided with safe and engaging opportunities, but sometimes that cannot happen with them living independently in their homes. My parents are active, however, a two-story home and no help on site was just not safe for them. We transitioned quickly to Ivy Park, and I ?cannot say enough kind things about this community. From the administration, nursing, housekeeping, kitchen, laundry, shower support, front desk, activities personnel, and just every staff member, our family is so impressed. As well, the community of residents who live there, are welcoming and engaging and providing opportunities for people to have a full life in a new environment.

Ivy Park at Bradford is a great facility, with amazing staff, fantastic meals and really enjoyable activities and the value for cost can't be beat in my area. Yes, I would highly recommend... they have piano concerts 2-3 times a week, jeopardy, daily happy hour, lecturers, great age appropriate movies and documentaries, jewelry and clothing sales onsite from local artists monthly, onsite Riverdance show and band with bagpipes on St Patrick Day, huge Easter brunch this past Sat that lasted nearly all day with an Easter Bunny and egg hunt for family that visited, free for residents and a reasonable [fee removed] a head for family that joined in...just a wide variety of activities. A great deal of thought to keep the people happy where they live. They are extremely high energy and friendly and you feel that when you go there...everyone smiling and saying Hi.

My loved one really likes the food. The activities are great, and they have a calendar with the events. The value for the money, is pretty good. It's a nicer area, and the location is closer. Anytime I have a question, or concern they are able to help. I would recommend to other families.

Unfortunately, my mother-in-law passed away after being there for just over a month. She did not adapt well and was quickly moved to the memory care section. All of the staff were very caring and respectful during what was a very stressful and difficult time for us.

So far they've been okay other than the fact that they requested a portable toilet be next to the bed, and they didn't even put it together when they got it. It took them several days to get that done. And then my family member had an accident and fell in the middle of the night trying to go, although fortunately she wasn't seriously hurt. Another area of frustration is they weren't upfront about initial costs, including a considerable community buy-in fee. Also they tried to charge me for rent and care for the time BEFORE she moved in, "to keep the room for her," which again was never communicated to me. They finally agreed to deduct the care part of that equation but did deduct the rent part.

We have had a very favorable experience so far with Ivy Park. It is a warm, inviting, and very comfortable facility. The people that work there are wonderful. My mother-in-law tells us every time we visit her that they are all so good to her and treat her so well. I would recommend it to anyone.

What sticks out about Ivy Park the most is the friendliness of all the staff members who work with mom. For a person who is sick they are very hands on with her and it has given me some peace of mind knowing she is well taken care of. I would recommend to others looking.

I am a recent member of the Ivy Park Community.From the very beginning I have felt such warmth and support from all the staff as well as the administrative staff. The environment is elegant and welcoming. Meals are delicious; not unlike a restaurant. I highly recommend Ivy Park.

We chose Ivy Park because of the proximity of the facility to my brothers house which works well for emergencies. The room sizes here are beautiful. The director is lovely, she takes the time to answer all of your questions, she is there via email and phone when you need her, and she is very hands on with the residents. I would recommend to other families who are looking.