Independence Village of Brighton Valley

My experience has been very positive. Friendly staff and residents. Would recommend. Yearly increase in price is too high.

Very friendly residents, staff very considerate and friendly, ready to listen to issues and inquiries. My husband and I moved here [date removed], he passed in [date removed] and the love from staff was very comforting. I also have the privilege to do some volunteer work.

Very nice place to live. Wonderful staff. Many activities to participate in. Good location.

This is a wonderful caring place. They are helpful and caring. they are my other family. They watch to to see if I am alright and when I'm down they check on me. I love this place.

what we like the most about independence village is the friendliness of the staff, and the support services that are available. We would absolutely recommend this community to other families, however, it depends on the level of care required. This isn't the place for 24 hour medical care

I would 100% recommend them.

In the past few years, as my wife's Parkinsons disease worsened, it became essential that we find a very facility to enhance and improve her life. As a retired CPA, she was accustomed to a active lifestyle encompassing many. After interviewing multiple facilities it become obvious that IVBV would become her new home, Infortunately as her health continues to decline she has heen unable to participate in many of the offered activities. Nevertheless, the entire staff Continues in their attempt to find ways to assist in her care, The process of any organization is very dependent. on the strength of their management team. My. observation of the Executive Director, [name removed], and her team of directors, managers and playport staff. is a very positive. very problem. Supplement and always helpful no matter what the request. If an immediate solution isn't available For a problem, they will find a way to solve it. Their compassion for the well-being of the residents turns into friendships.In my opinion, that helps define the definition of community and caregiving.

5 in all categories. They did everything that was promised, and they really did a great job with our loved one. Based on the experience we had with Independence Village of Brighton Valley, we would recommend this community to other families.

The care staff seems excellent, management on the other hand is horrible! They are very rude and condescending. Housekeeping seems to do a really good job and go out of their way to help residents. The aides communicate with my daughter instead of me because they know her. We moved her in on a Saturday and even though they knew we would be moving her in on that date, it felt like management had no idea what was going on. The meals appear to be good quality, she hasn't complained about the food. New management would be my recommendation. I'm glad we were able to find a home for my mother in law, but I wish the management wasn't leaving me sour on the place. I honestly don't know if I would recommend them or not.

Staff is Great! Friendly, accommodating, as are most of the residents. Housekeeping is great and helpful and doing laundry of bedding and such is very helpful. I DO recommend this facility as a clean, safe, and comfortable home.

The Independence Village staff were very helpful and accommodating, and bent over backwards to help us. The CorsoCare team that handles the care giving for Independence Village seems to currently have an issue with keeping enough staff, but they still tried hard to accommodate my father's needs. While no one wants to place a family member in assisted living, this place was the best we found

Always enjoyable and helpful.

The Independence Village of Brighton Village did everything they had promised. Unfortunately, our loved one has gone back home, but she did tell me that it was great for her to get her strength back.

Entire staff courteous, friendly, and always helpful.

Someone took my keys out of my walker. I told the desk. She remembered seeing a man with a lot of keys. She ran and found him and he did have mine. She went to a lot of trouble to help me.

The people that work here are all so nice. Hope to start doing some of the crafts, day trips. Love to crochet, painting, stain glass but you don't do any of those.

The staff at IV of Brighton is an important asset in one's total experience here. From the administrator and up-front personnel, the department heads and their workers- all project an air of friendliness and a willingness to help.

As a 5 year resident, I have watched a caring staff serve our community through the challenges we senior have and also the dangers from Covid. Being a retired teacher, I am pleased to see the employment of students who serve us dinner. Both young and old benefit from the experience.

I have been living here for 2.5 years and I have found it to be very nice in many ways. The staff is the best. The rooms are very nice. They have a bus for transportation and have many activities. They made my transition very easy.