Holiday Stratford

We’ve lived here two months. Our apartment is light and airy. We can control the temperature to our rooms. The menus are varied with four choices at each lunch and dinner. Staff is courteous. Activities are available.

The staff at Holiday Stratford are extremely personable and friendly. Housekeeping runs a bit behind sometimes. Communication with our family is on point! The move in was a breeze. The meals are good quality and perfect portions. I have, and will continue to, recommend this facility. I know they've been purchased by another investor, so we're all praying that the staff remains employed! I promise they will not find another manager like [name removed]!

Great value. Overall doing a great job, recent renovations with new look. I would recommend and if in a situation looking myself for Independent Living, I would live there.

My mother is a resident at Holiday Stratford and she likes it there. She had a few problems, but management has helped a lot. They will really try to help. The managers are very friendly and that makes all the difference. I would recommend this facility to others.

I would say the place is nice however they don't vet people for placement. A lot of the folks need assistive living not independent. The reason we picked this place was because of the location which was closer to family.

My brother says he doesn't like that most rooms are just a rectangle without a bedroom (he has a bedroom) and that most of the people have "lost the spark of life." He says its safe and well maintained.

The community is very informative. This facility had services that were important to meet our needs (physical therapy, 3 good meals, good location, apartment cleaning, transportation) and apartment is larger and more aesthetic than others.

My loved one is a resident at Holiday The Stratford and the experience has been great so far! Friendly staff all around at this facility. Spaces are clean. The meals are good quality. Love the option of Bible studies and services. The move in process was a bit slow (didn't happen the first day and we had questions regarding the emergency device). I would recommend this facility to others.

There is a table with tea and lemonade, sometimes snacks (fruit) that should be available between meals but they take it all up at end of meal. I've complained but nothing changed. Employees are mostly helpful but inconsistent or unavailable, especially management. Use of transport van is more limited than other places though the driver did accommodate when I went thru other means than manager. Many residents are not happy with meals, management says regular chef out on medical leave but long time. There should be more than 1 elevator for building size.

The food has been one of the major complaints from my Mother. They serve sandwiches for dinner frequently, with brown wilted lettuce. The activities wained for a few weeks. They need more BINGO. The apartment sizes are good enough size wise.

It's been very good interaction with the staff. My loved one loves the food and fits in well. They offer a lot of activites, such as; get togethers,puzzles,worship,fellowship, and singing. It's very good value for the money and I would recommemd to other people. We picked this community, because of the location. They were very accomading, as far as the move in, and it was very easy. They also have the ability to have pets.

I discovered the day I moved that my apartment was never cleaned from the last resident. Bathroom was dirty with [removed] on back of toilet, soap scum in shower and stuff all over bathroom and closet doors. The food here is absolutely disgusting. Most people here have complained daily about the food service. Dinning room floors are disgusting and rarely get mopped. I would think twice before moving in here.

It's a safe facility. It's clean and people are helpful. The food is good. It is pricey but all are and this one is cheaper than others. My loved one and I would like more veggies. Activties are good however my loved one does not take part often enough to judge.

I feel safe and that my family member here is safe and well cared for. All though the place could use a few updates. I have seen the activity calendar and they have work out, games, movie events and more for the residents to do to stay busy .