Holiday River's Edge

I chose River's Edge by Barclay House because l am not a driver; River's Edge offers transportation to appointments and outings within the community. It also provides three meals a day and weekly housekeeping. Residents are given a mobile device to wear at all times in case medical assistance is needed. This is an independent-living facility, and the staff do not handle medical issues; staff is available from 8:00 AM until 7:30 PM.

Rent is going up and no one can tell us how much; three managers in a year; no tv for 2 months; no cleaning for 2 months. I cannot recommend River's Edge until they get a consistent management team in there.

Apt overpriced bate and switch prolonged construction agonizing bugs galore food not fit to eat but some improvements manager non ,existent had snake in my room another in hallway, its more a jail not allowed to keep rollators with us in dining many eat in rooms, fleas, roaches, flies in food, excuses high turnover staff and residents staff overworked underpaid not happy, it's supposed to be independent living but when you take your rollator away you take their independence people not happy but mgmt says take it or leave it, I expect many more to leave if possible cannot recommend hoping things change for the best

My loved ones room rarely gets cleaned. They really need to have security at night. Unfortunately, they don't have enough staff and therefore many activities are canceled/nonexistent. Also, the dining room servers are very rude!

I would recommend the facility. We picked it because of a comparison of cost, services, and location. It worked out well. The biggest issue was with the staffing. There was a high turnover rate during this period, apparently due to internal problems, conflicts, etc, and many issues fell between the cracks. Dropped balls were common. All of the staff that we dealt with were great. It was the behind the scenes issues that were problematic.

My loved one is currently a resident at Holiday River's Edge and everything at this facility has been great for her so far. It's a very good facility and everyone there is very friendly. The care services, activities, meals and value for cost are great! I'm very happy with our choice and my loved one is happy, too. I would recommend Holiday River's Edge to others!

My loved one is currently a resident at Holiday River's Edge and the his experience at this facility has been overall good so far. The staff and the meals are very appreciated. The TV hookup has been difficult, but that is not the staff's fault. The provider is not the fastest. Overall, my loved one is very happy at Holiday River's Edge and I would recommend this facility to others.

I was invited by the Activities Director, [name removed], to play the piano for residents during the lunch hour a few years ago. The piano is a Yamaha Clavinova. It is in superb condition. I've played for residents in a dozen similar facilities and can enthusiastically say the Rivers Edge piano is by far the best! Unfortunately, the Rivers Edge residents were not pleased with me. Just goes to show they have exceptionally good musical taste!!

At first our experience would of been 5 stars, however after moving our loved one in and after a few months have passed we are having some issues. They were very responsive in the beginning and very nice when you spoke with them in person, however right now it is hard to get a clear picture of what is going on. The communication at times is lacking and they have all these great ideas and promises but no follow through.

I give them a good rating. The staff is very, very nice. I think it's a nice place for someone who needs to be in some type of retirement living. Just being around other people I think is good for my loved one. He enjoys the activities. The apartments are very nice. They have their own kitchen, so residents can cook in their own place if they want to. The cost is reasonable, especially with three meals a day provided.

From the beginning all the way to the last day he was here, the staff were amazing. They had an aid who was able to come in and that really helped to ease our mind. He absolutely loved the food and the variety that they offered, he has a special and they were accommodating to that as well. They have a van that takes residents to and from doctors appointments which was a great asset for us since I live far away. He was not able to participate, but from what I saw they had a lot of activities provided for residents and they kept them busy and entertained. It is worth every penny knowing your loved ones are taken care of. It was a great experience and I would highly recommend to others looking.

This is a good place to be I really enjoy it. They have all kinds of activities like yoga, chair volleyball, bingo. entertainment, exercises, and art. There is always a full schedule every day with something for the residents to do.

A convenient location, right up the street from my doctor. Friendly staff and residents. Clean facility.

What we really liked about the place was how roomy it was, it is very clean and everyone has been very friendly. Our loved one feels the same way and is happy to be at a place like this. The community itself is very nice and just has a warm and welcoming feeling to it.