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Holiday Maple Downs

7220 E Genesee St, Fayetteville, NY 13066
9.8
Review Score
57 reviews

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Holiday Maple Downs community exterior
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17 Photos available
3
3 Floor plans available
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Sheila C - Child of resident/client
5.0
Perfect place for Dad

5 for all categories. My father is very pleased with the life that he is able to lead there and grateful that we found Maple Downs. My father is one of the Ambassadors at Maple Downs and enjoys meeting with prospective residents and their families to answer questions that they may have. During a recent conversation that we had he commented that he is grateful for the full life that he is able to lead at his age and that it is nothing like the life he would have had if he was still living at home alone. He is aware of the rising cost of living and commented that he is very glad that he no longer has household and automobile expenses.... Read more

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About the facility Holiday Maple Downs

Surrounded by mature trees in a residential neighborhood in upstate New York, Maple Downs provides independent living to active older adults in the village of Fayetteville. The unique serpentine shape of the building maximizes natural light and outside views for residents. The tranquility of this community crafts a relaxing environment for seniors to pursue their interests in this peaceful suburb of Syracuse.

Stroll through the neighborhood to a shopping area featuring a coffee shop, a grocery store, and popular chain restaurants. In the warm weather months, hit the links with your buddies at the nearby Lyndon Golf Course. Discover a new book at the Fayetteville Free Library. While there, take a tour of the historic furniture collections of Stickley Museum, located in the library building. Walk through the Genesee Street Hill - LImestone Plaza Historic District featuring Greek Revival-style buildings. See a glimpse into the past by visiting President Grover Cleveland’s childhood home in the village. Pets are welcome at this pet-friendly senior living community. Take your pup to Do Good Dog Park for exercise and to meet other local dog owners. Military retirees may access tax-free shopping at the Commissary and Post Exchange on the Army’s Fort Drum....

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Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Holiday Maple Downs is a community within Holiday by Atria properties. See all Holiday by Atria communities.

Pricing for Holiday Maple Downs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Holiday Maple Downs

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Mar
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25
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27
Mar

Amenities at Holiday Maple Downs

Health Care Services

Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

No Sugar
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Languages spoken

American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Holiday Maple Downs

Write a Review

9.8

Review Score

Review Score

57 reviews

9.8

Out of 10


5 star

51%

4 star

41%

3 star

6%

2 star

4%

1 star

0%

57 reviews

A Place for Mom has scored Holiday Maple Downs with 9.8 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Holiday Maple Downs has 57 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.5

Care Services

4.3

Activities

4.2

Staff

4.8

Value for Cost

4.2

1-20 of 57 reviews
Sort by

5.0
Sheila C - Child of resident/client
Independent Living
November 22, 2024
Verified Review
Perfect place for Dad

5 for all categories. My father is very pleased with the life that he is able to lead there and grateful that we found Maple Downs. My father is one of the Ambassadors at Maple Downs and enjoys meeting with prospective residents and their families to answer questions that they may have. During a recent conversation that we had he commented that he is grateful for the full life that he is able to lead at his age and that it is nothing like the life he would have had if he was still living at home alone. He is aware of the rising cost of living and commented that he is very glad that he no longer has household and automobile expenses.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Child of resident/client
Independent Living
November 8, 2024
Verified Review
Hands on relationships

We like that Holiday Maple Downs is safe and secure. Yes, I would recommend this community to other families but I'm just surprised how much they raise rates. [name removed] should be highlighted. She's a huge reason we are there. It's safe and secure. Has everything you need really. Clean. Fun. Can trust the staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Sibling of resident/client
Independent Living
October 18, 2024
Verified Review
Review for Holiday Maple Downs

Holidays Maple Downs has been a great match to my brother's needs. The facility is gorgeous and we are happy with the arrangements with the nurse and her staff who takes care of his medications and daily living activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
R Cole - Child of resident/client
Independent Living
September 12, 2024
Residents are happy

So glad my parents are at Holiday Maple Downs. The staff really care about everything, especially the residents, and appear to enjoy working there. What I notice when walking around is the residents are cheerful. The grounds are beautiful and well maintained. My parents have a lovely apartment and hired private caregivers to assist. There are fun activities daily and many other social opportunities to keep everyone engaged and active.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa and Bill - Child of resident/client
Independent Living
August 8, 2024
A great experience!

We have had a very positive experience at Maple Downs. The staff has been wonderful and dad gets all three meals. He walks daily, has friends and there are activities if he wants to participate. There is also music and a short Happy hour on Friday. Dad can be independent, and has the option to hire aids if he needs them as he processes. He is so happy and we are happy as family that we do not have to worry about him in his old home. Thank you Maple Downs. Please continue your fabulous staff and service.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Child of resident/client
Independent Living
May 15, 2024
Verified Review
Review for Holiday Maple Downs

Reasonably good but since they we acquired by a large provider the meals have gone down hill. They are having difficulty attracting and retaining staff.

Cleanliness

1

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

4

Staff

3

Value for Cost

2

Response from Holiday Maple Downs

May 21, 2024

Your feedback is important to us. The General Manager would appreciate the opportunity to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch with him.


4.0
Anonymous - Child of resident/client
Independent Living
May 6, 2024
Verified Review
Holiday Maple Downs review

The facility was kept clean. Staff dropped the ball on mom's apartment. Aids independent of MD. The group we hired was pretty good but had staffing issues. Local management was available and likable but sometimes his behind blaming corporate for certain policies.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Marion - Resident/client
Independent Living
April 8, 2024
Verified Review
Recommended

I am currently a resident at Holiday Maple Downs. I think everything has been very good for me, I can't find a single thing that has not been good. Based on my experience, I would recommend this facility to anyone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MT - Child of resident/client
Independent Living
April 8, 2024
Verified Review
Review for Holiday Maple Downs

Staff is friendly. Before signing the lease, I had a lot of interaction with management. Since signing the lease, I haven't seen or heard much from them anymore. Food is overall good from what my father says, though some days are better than others. The room itself is very nice and comfortable. The maintenance staff is very nice, and will bring new towels and sheets etc. when you ask. The activities are not communicated very well, although that may be because my father isn't paying attention. The property itself is very nice and the facility seems to be clean and well maintained.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

4

Value for Cost

4


5.0
Anonymous - Sibling of resident/client
Independent Living
April 3, 2024
Verified Review
compassionate care, attentive staff, highly recommend

The staff is very friendly, compassionate, and attentive. My brother was much younger than most of the other residents so that impacted the care and activities score. The food needs to be served hot from what my brother had said multiple times. They were really good to my brother during his stay with them.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

2

Staff

5

Value for Cost

4


5.0
LL - Child of resident/client
Independent Living
February 29, 2024
Verified Review
Review for Holiday Maple Downs

The staff at Maple Downs was very welcoming and the residents were very friendly on our initial visit. Happy hour was going on and it was fun. The sales team made every effort to make things affordable and all the information we needed for a smooth move from his home of 40 plus years.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Independent Living
January 12, 2024
Verified Review
Maple Downs review

Whatever issue you might have, they will help find a solution. Although this is an independent facility, they have private duty help available for reasonable rates. Guests are able to join residents for meals for $5.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Becky C - Toured community
Independent Living
November 22, 2023
Wonderful Experience

I have toured with the facility and I have had the greatest experience. All of the staff was accommodating and knowledgeable of their community. We were met by their resident ambassadors, offered a wonderful meal and sent home with a pie, AMAZING! We are in the beginning stages of our search and will definitely be returning to Maple Downs to finalize our plans.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Mario B - Resident/client
Independent Living
July 25, 2023
Verified Review
come check it out, a wonderful place to live, everything I could have wanted

The apartments here are great, they are very spacious with balconies, porches, private bathrooms, dining room etc. Some of the amenities include a gym, library, activity room, and chapel. They also offer transportation. It is great and I love it! All of the staff have been friendly, professional, helpful and caring. I would highly recommend Maple Downs to others looking for independent living.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David - Child of resident/client
Independent Living
June 28, 2023
A Caring and Friendly Home for your family member.

We have been extremely pleased with all aspects for Holiday Maple Downs community. We like that the aids work for us and not the facility. We all have come to know the personnel at M.D. more in less than two months than nine years at her previous residence. You can put me down for 5 in each category at this point.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Holiday Maple Downs

June 29, 2023

We're grateful to have you and your family part of the Holiday by Atria family! We appreciate your kind compliments and will be sure share with our team.


5.0
Anonymous - Toured community
Independent Living
June 13, 2023
Verified Review
Terrific!

We toured Holiday Maple Downs during our search for an Independent Living facility for our loved one. This facility was terrific, everything seemed to be great! The staff was very helpful and aware of our needs. The facility was spotless. However, the cost of the facility was beyond our financial ability so we continued on with our search.

Response from Holiday Maple Downs

July 11, 2023

Thank you for sharing your positive experience! Please don't hesitate to reach back out for any more information!


5.0
Lynne - Child of resident/client
Independent Living
May 2, 2023
Verified Review
A Great Place to Live

My dad was skeptical but he is thriving! He keeps telling me to sell his house. Maple Downs is a great fit for him. I think it's a very underrated place in my area. I'm thankful that it came up on A Place For Mom because it didn't come up in most of my networking. These places run a tight circle.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Holiday Maple Downs

July 10, 2023

We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!


5.0
anonymous - Sibling of resident/client
Independent Living
March 22, 2023
Verified Review
Nice community with friendly staff

What we really like about the Holiday Maple Downs is the friendliness of the staff. They recognize me and knows who my family person is. We would definitely recommend this community to other families based on our experience so far.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Christine - Friend of resident/client
Independent Living
November 16, 2022
Verified Review

Everyone is super nice. Hands on. The community is so clean. So pretty. The food is delicious. Activities are well chosen. The staff seems to actually care about their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SC - Child of resident/client
Independent Living
November 10, 2022
Verified Review

My father is very happy at Maple Downs. I have told friends that people who work at the community have been kind to my father and our family. My father has made new friends and is feeling a sense of being part of his new community. He is able to maintain friendships with people in his previous town and goes out to breakfast weekly with men from his church. My father was unexpectedly hospitalized and the sales director told him when he returned that she had asked her mother to pray and light a candle for him. This meant a lot to my father. He has repeatedly said that moving to Maple Downs was a good decision.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 1-20 out of 57 reviews

Neighborhood around Holiday Maple Downs

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Holiday Maple Downs

Holiday Maple Downs offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Maple Downs 9.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 637-0297 to reach a resident at Holiday Maple Downs.

To reach a resident at Holiday Maple Downs call: (315) 637-0297



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.