Holiday Diamond Ridge

My loved one is currently a resident at Holiday Diamond Ridge and overall it has been a good experience so far. They are currently redoing the common areas, so those should be nicely updated. If the food improves, which they are working on, then Holiday Diamond Ridge would be great!

My loved one was previously a resident at Holiday Diamond Ridge and the experience was okay. However, in my opinion, it is not worth the cost. The value for cost is not good. I believed that it was initially, but I do now. Based on our experience, I would not recommend this facility to others.

It was nice in the beginning when [name removed] was there now that she is gone the staff has gone down hell they are not friendly anymore. The GM that they have now is not on site as much as they need to be and they are not friendly to any of the staff or the residents who live there. My mother stated the other day that they are running out of food, not being hot, the same stuff almost every day, and not much to choose from since the beginning of December.

What a wonderful Senior Community. Love the thought that has gone into every aspect of this Independent Living place.

The Holiday Diamond Ridge community is conveniently located to many different places, and that is something we really like about the community. Based on the experience we have had so far, we would recommend this community to other families.

My loved one is a resident at Holiday Diamond Ridge. The staff is friendly. The grounds are beautiful. The housekeeping has been excellent, they even make the beds once a week. However, the food needs to be improved and there should be a basic choice always available (ie: hamburger/hotdog). I think more activities need to be offered for the residents. Also, repairs need to be done in a more timely manner.

We enjoyed our visit to tour Diamond Ridge. [name removed], the sales manager, was very welcoming and worked hard to make us feel at ease. We were pleased with the grounds which are well-kept and the units we saw were a decent size compared to other locations we had visited. Ultimately, we did move our loved one into Diamond Ridge based on location and budget. We have been there about a month. We would recommend those with loved ones that are still mobile and very independent or that can hire a private aide to assist. The two things that might need consideration, if they are important to you, are the fact that there is no overnight personnel and the food service is not great. Overall, we are pleased with the unit and the move, the assistant manager, [name removed] has been kind and the sales manager, [name removed], continues to be a positive highlight to the place.

The food is pre-made and they serve a lot of the same fried and breaded meals. I prefer to have fresh foods. I was told that meals were going to be chef prepared. Which here means that the so called chef only places an already prepared meal onto a plate. They just raised my rent. I'm not able to get all the meals, since I work. I only have a studio, so I think it could be a lot cheaper or have internet in the rooms instead of the common rooms. Which is in the center of the building. Or have certain plans like I don't get all meals, that you could substitute having internet in my room. I do think it would be helpful if they had a lockbox that we could drop our rent checks off in. Overall I am satisfied, I am happy it is a pet friendly facility. I would recommend, but they do need to listen to the residents.

It's pretty clean. They have been short staffed, for a few months,. My loved one complains about the food. The quality of the food has been horrible. I would not recommend to anyone. They need to improve on everything. My loved one has had issues with the outlets. They are in the process of getting new management.

My mom and I met with the Community Sales Manager for the tour. She was very informative and pleasant. The gentleman receptionist was very welcoming and also introduced himself and offered support for any issues or concern My mom or I have. My mom has only been there for a month. The complaints my mom had (apt no getting cleaned, no bread at dinner, to hot in her apt), I mentioned to the Community Sales Manager & the receptionist. Both were very responsive in getting these issues taken care of. Both of these employees are very easy to talk to and helpful.

I has the pleasure of meeting the nicest woman the other day. [name removed] was very kind and knowledgeable.. she answered all my questions.. she showed me some exquisite apts. I found [name removed] very polite and how important she made me feel. Like I belonged. If ur ever looking for a 55 over community speak to [name removed] she will help me just like she is helping me. Thank u [name removed]

The staff at Holiday Diamond Ridge are absolutely wonderful! They go above and beyond to provide the best experience possible for their residents and their families. During my initial search for a place where my mom could be happy, I was greeted by the Community Sales Manager, [name removed]. She patiently listened to our needs and quickly our search became her search. I felt we had someone in our corner to sure the fit was perfect. Upon entering the front door, [name removed] is often there to greet us. [name removed] is yet another friendly, compassionate, and professional employee at Holiday Diamond Ridge. He, like many others I have met so far, treat my family like it is their family.

My older sister Beverly age 73 suffured a terrible fall a year ago breaking a bone in her leg. Although she is recovering she now finds it difficult to navigate the stairs where she currently lives. She made the decision to look into an assisted living facility and contacted Diamond Ridge. She made an appointment to see the place and I went with her. We met a wonderful lady named [name removed] who was so kind and understanding [name removed] made the decision to move there. [name removed] has gone above and beyond in helping [name removed] with this move and we could not be more grateful for all she is doing. and done. Diamond Ridge is fortunate to have such a special perrson like [name removed] helping seniors like Beverly in such a caring and professional way.

I'm very happy with the staff at Diamond Ridge. [Names Removed] have been awesome helping mom with her welcome to your new home. The facility is very clean. Food is great. All residents are friendly. What more could you ask for?

At the last minute, we found out about Diamond Ridge and were quickly welcomed by [name removed] to take a tour of the facility. She was very professional and friendly. We got a good vibe about the place, the cost is within our budget, and mom is excited to move into a new place and get a fresh start. I hope her experience living there is as great as our experience touring and finalizing the renter's agreement.

First of all, Diamond Ridge fit our needs perfectly. The property was great. As well as dining and other facilities. The staff went out of their way to make our loved one feel comfortable. Very nice. We feel relieved that she is in a good place and she’s happy too.

I have been very pleased with this facility. I visit my loved one about 3 times a week, the front office is very friendly. They hold events and take the residents on field trips. My loved one is very happy here.