Holiday Crescent Heights

My loved on absolutely loves Crescent Heights. The building is well maintained, the staff is the best and go above and beyond. The work force these days are tough but these guys are top notch. Activities just get better and better. Have not had an actual activities person on and off but the staff there all pull together and throw some great parties and events. My loved one is safe, fed, and happy which are all very important.

The staff are very helpful and kind. The facility is getting an update, so it should be better than when we first visited! I would absolutely recommend Crescent Heights to others.

Somehow I was expecting a different atmosphere. I believe I need less assistance than Crescent Heights can provide. For someone requiring caregiving as well as assisted living, this facility would be perfect. I can recommend it.

Its only been a few weeks and haven't had a lot of interaction with staff and they are short on cleaning staff, so not sure how its going to be. Its a unique facility that allows loved one to maintain some independence while providing meals and basic cleaning. I like that there are choices for meals and like the daily activities that are available.

Thee common areas could use a good cleaning. If the cost stays at the rate it is now. It is close by which we really like. the apartment is the right size. the meals have been fantastic. the common areas need a good scrubbing and vacuuming. The traffic areas look neglected. the carpet in the dinning hall looks like it is over due to be replaced or scrubbed.

We felt like it was a good fit for my parents and didn't find out things until moved in. There are some good things but my loved ones are always complaining about the food and the cleanliness. Especially in the dining room. The floor is always really dirty.

The facility is kept very nice and clean. I wish there was a permanent driver for the activity bus or van. The staff that I have encountered have been excellent. My loved one is safe in this facility and I feel that if I have a problem, I can call.

Crescent Heights is a great place for my mom. Staff is helpful and friendly. Food is good, although the meal experience is a very slow process... can take close to two hours to get through lunch ... is this due to a lack of help or just a slow process? While she hasn't participated in any of the activities yet, there certainly are many offered each day. Facility is clean and well maintained. Would definitely recommend it to others.

We are very happy with the community. The staff are very kind, helpful, and very pleased with the care they provide. The staff communication with the family has been great! There are three meals a day served and there are choices for the residents to choose from. There is entertainment, games, and more for the residents to participate in for activities.

My father n law lived here for a couple of years. Management did not make sure things got done. Housekeeping started to get slack. Most of the time I had to clean his room and bathroom because it was dirty. When I complained nothing got done. They kept going up on the rates yearly and didn't even have an activities director half the time. The manager seemed very uncaring of any concerns that I had. The meals they provided were very small. I always had to make sure he had snacks in his room to supplement. The facility looked clean outside the rooms, but they failed to provide weekly housekeeping in his room. It is cheaper than assisted living. But it is not for someone who has dementia. They do not have any staff in the building after 7 P.M. There were many residents who lived there that needed to be in a more secure place. It seems money is more important than the safety of people.

My loved one is getting settled in but so far so good. The only negative comment we have is that their portal and her rent is still not set up after I provided everything that they needed. It is still showing she is overdue even though I have hand delivered the checks. Everything else is great, so far she is eating better, her apartment is super comfortable, and the staff have been great. She did get all new carpet and paint before she moved in. The options that they provide the residents on meals are very good and I have eaten there a couple times and enjoyed it. I do think they need to add hand held shower heads in the residents bathrooms and would be very helpful and more user friendly. I would recommend Crescent Heights to others.

Some of the services are good but no shower or kitchen

We chose Crescent Heights because of the value for the money as well as the familiar location. The look of the facility is very nice. His apartment is great size for him, it is like a hotel studio. I like that they have a 3rd party care providers that come into the facility so that is an option. I would recommend them.

We chose Crescent Heights because of the value for the money as well as the fact that it feels more like a home rather than a nursing home. We toured a couple of places and this one was by far the best. She is in a studio apartment and she loves it she thinks its perfect size for her. They also allow pets which has been great. It is a bright, clean place that makes it very homey. I would highly recommend.

Crescent Heights is a lot like home. I love my housekeeper, she is so nice and loving and always goes out of her way. Before covid, I was able to utilize transportation to still work at the hospital, and hope to get back there one day. I like being able to talk and socialize with other residents and the employees.