Holiday Bridge Park

We had a great experience there, my dad passed away 2 years ago, we were happy he got to be there! I would give everything a 5, I recently went there to see the makeover, it is even better now! Good memories of my dad there!!

Holiday bridge park did not work out for my sung. Great facility just not a good fit. What we like the most about Holiday Bridge Park is the friendliness of staff, activities, and the values to cost. We would recommend them to other families who may need a place for their loved ones

It's ok. Not top of the line but they do try. My parents complain about the food. Way too much salt. They do seem to have a more permanent cook. They just remodeled and everything is nice & clean.

This is a very friendly place, homey. The residents support each other. I recently had Covid and I found out over the weekend. The residents made sure I got meals and spoke to the staff. There is parking here but no garage. So there is no parking fee. There is no medical staff. Which is fine since we are independent. The staff has a way to be reached for emergencies. I do wonder about their ability to screen new residents. A couple of times they let in people who have psych backgrounds causing some issues.

The staff are awesome. Apartment is good. Shallow kitchen sink is hard to use,ie excessive water splatter when washing dishes. Closet space awesome. I’m comfortable with my apartment and feel safe. Meals are improving with new chef; servers excellent. Nutrition is fair, could improve.

The residents are lovely. The location is wonderful, convenient to the city, but in a very clean and green neighborhood. But the company that recently bought out holiday obviously does not care about its staff or the residents. The turnover in staff, including managers, is horrendous and they are always understaffed so we don't get the services we need. The company remodeled with the idea of making all the residences across the nation, looking very similar, rather than letting each area have its own local influence. This makes for a very unattractive interior, and many things the resident liked were disallowed like bulletin board for communication and potted plants and small mailboxes by each door. The food is the worst I've seen anywhere and there has never been a decent "chef" in two years. They could try to add more interesting activities like classes instead of silly games. They removed equipment that we used from the gym and installed machines too large or difficult for most residents. I never see anyone using it. I'm torn because I want more people to move in, but I wish people had been more honest with me when I first investigated this place. And I've done some research into the company Atria on my own.

There has been significant turnover at Bridge Park; three managers, three activities directors, etc. The facility is owned by a hedge fund which has no clue how to run a retirement home, and mistakes have been made. I believe this has reduced the number of residents. However, the building is wonderful, the location excellent, and the residents friendly. We are close to the bus lines, have group transportation, there are flat areas to walk, including a courtyard next to the building. Monthly rent is not yet as high as in many other independent living places. I believe Bridge Park is likely to improve under current management.

I picked Holiday Bridge Park because of closeness to a relative and higher sq feet coupled with a lower cost, newly renovated, great staff. They are aware of the food services and activities short comings and they are working on them.

Unfortunately there has a been great deal of gang and drug activity at night in the parking lot of this facility. The management and residents need to come together and find a way to execute the no trespassing laws. The residents are terrified to go out of the rooms and into the parking lot at night. I’m saying this anonymously, as I wish no retribution. Take caution when in the parking lot of this facility at night. .

It's clean, friendly, and welcoming. I feel at home. After seeing what's out there I got a good deal here. Both in cost and layout. I really like the staff and residents are so nice.

Holiday by Bridge Park gets 5 stars on everything. They offer great services and the facility is bright and clean.

First of all! If you have a good attitude! You will love it there!! My dad lives there! I know the residents better than he does! He doesn't care if he talks to others! You, Me , make it what it can be!!! I love it there!! Friendly people! It can take the residents a long time to receive the meals. [Name removed] was and is fantastic! Love him! Friendly , caring, a great guy!!! Always trying to make things better!! Good experience!!!

My mother lives at Bridge Park. Atria Retirement took over management in 2020 and the quality of life has plummeted ever since. The budget conscious new management has either fired or driven away most of a well-loved staff. Currently there is no maintenance person and housekeeping is sporadic. As of this morning Mom’s toilet hadn’t been cleaned in two weeks. Food is generally well prepared but it seems like the kitchen isn’t given the budget it needs to provide healthy and balanced meals for the community. Portion sizes have been reduced and many dinners are a choice of cold sandwiches. A snack refrigerator that used to be well-stocked isn’t anymore. Several residents have moved out, changing the community. Many apartments are vacant. Mom doesn’t want to move. She has a comfortable apartment and good friends here. It’s sad to see this once vibrant community succumb to poor management. Mom feels that management does not respect her as a person. Only a rent check.

Unfortunately we chose Bridge Park as the home for our mother in June of 2021. We were met by cheerful optimistic salespeople who made promises about rent control and amenities, like food service delivered to apartments during the pandemic. Here's what has happened at Bridge Park sine June 2021: 1. Food delivery eliminated within a month of residency. Additional charges applied if food service required 2. Complete turn over of staff 3. Despite paying a [fee removed] move in fee they have raised the rent by [amount removed] after only 5 months of being a resident 4. The food is frozen pizza night treat and 1950s bologna sandwich and chips for lunch 5. They are short staffed and are unable to make basic repairs on time 6. We pay [fee removed] per month for a small apartment with limited support and amenities. This is a for profit business that operates on high margins.

I looked at 9 different places and chose Bridge Park because it made me feel the most compfortable. The rooms are nice, and the food is good considering covid. We get them delivered to our rooms. I would recommend this community to others.

They had a library and I loved it. They have a shuttle that could take us places also. I enjoyed having a nurse there to check my blood pressure. I didn't like that they would knock only once and come in. They are also pet friendly. Overall the place is great!

I love how big the community is. I love the staff, all of the residents are so friendly. We have been here 7 years and plan to be here for many more! All of the amenities like activities and transportation is so nice to have. if you link Bingo, this is the place for you!

I am relatively new to the communities and came early in the COVID restrictions. This place is serious about precautions, which I appreciate. Staff members and other residents are friendly and helpful. The building is well maintained and comfortable, and feels safe. There is enough flexibility in the menu to choose meals I enjoy, and a wide variety of foods offered. I just began participating in activities and have enjoyed meeting like-minded people.

Staff very caring. Food so so. Excellent responsive to virus.

Great place for my mom. The manager and staff have done a great job making us feel safe and keeping us feel safe and keeping us healthy during this time.