Holiday Bellevue Garden

The new management at this location has been wonderful! They are always talking with the residents, taking on new activities and I have even seen them cleaning with staff members. Everyone always has a smile on their face and willing to help anyone with anything. I have been here for over 5 years and it is honestly the best it’s ever been. The food is incredible here and last week we were even offered banana splits! The food and the friendly service help me look forward to each day. The place is so clean and any maintenance issues I’ve had have been fixed immediately. Great place to live and I have recommended them to all of my friends.

Staff turn-over rate is very troubling. Three managerial changes in less than six months. Food service is even worse. New people daily or weekly. No one stays for long, which speaks volumes. Meals leave a lot to be desired. Cut corners in ingredients. Wait time for food service is interminable. Average 2 hours. Activities are okay. Not the facility's fault if residents don't participate. Holiday Retirement (the largest provider of independent senior living in the US) should hand out holiday bonuses to their staff instead of asking their residents.

My father has been very happy to have had "The Garden Club" experience. I feel the genuine care and concern of the staff is what gives this place it's most desirable quality, and the food is excellent, they are even going to work on better food for Diabetics, which will help my father. The last time I called Dad (he lives in Bellevue, and I in NY), he had 9 people at his dinner table, and later he was going to play poker with "the guys". He is surrounded by people who love him. His neighbors keep an eye out for him. I'm so grateful that we chose this place. It's clean and the activities are well-planned. I would recommend it to anyone interested in Elder care.

The rooms are not cleaned on a regular basis for the residents The beds are not always made with clean sheets and my mother went in entire 10 days with only using a hand towel for drying off from her shower. Food is pretty bland and over cooked most of the time. Front staff is usually on their cell phone rather than paying attention to comings and going‘s residence or guests.they are less than helpful when presented with an issue such as availability of a printer. Wi-Fi access or the like.

excellent tour with friendly staff. love the amenities. and the residents look happy! seems like a wonderful place to live!

I have a parent living here. The community was go U g through a management and staff change when she first moved in There were growing pains to say the least. But... This place us great and has d9be nothing but get better and better by the day. The staff is exceptional. From the manager to the cook. The most caring and determine part of the team .. Is defiantly their maintenance manager.. [Name removed] is nothing but a asset to this place.. He goes above the standard in his work and his interactions with every person I see him deal with.. Where ever you found him, you might want to find more to send to your other communities..

We are so lucky to have [name removed] here as our maintenance man. He is doing such a wonderful job doing what needs to be done. He doesn’t wait to be told what to do. He just looks around and does what needs to be done. Thank goodness we have him taking care of all our problems. He is such a hard worker and we all love having him around. Hope he stays forever!!!

So fortunate to be here and to have [name removed] as our maintenance man !! He is on top of our needs and does it in a timely manner with a great attitude !!! Thank you [name removed] for taking care of us !!

In the year since my family member moved here, it's really gone downhill. Not only is the staff turnover inordinately high, the entire management team has gone! The food seems to be getting worse by the month. It's already expensive for what you get, and now they're increasing the rent by over 5%. I think they figure that they've got a captive audience--once you move here, you won't be able to leave. Horrible way to run a business--but that's just what it is, a business which is beholden to their shareholders--NOT their residents.

Absolutely perfect for me. I found a one bedroom that I simply loved. My only problem is that I am not ready to move just now. Probably in a year or two. Plan to keep in touch. My target year is 2020.

Everything is going just fine! The staff is very accommodating and the facility is kept very clean. Though my parents don't participate in too many of the activities, they are definitely encouraged to do so, if they choose. My parents are having a great experience!

My mom is doing good in this nice community. They staff are very nice nd helpful to her needs. The community is clean. She has not been here long. The meals havea nice variety. She is enjoying the music from the activiites that are offered. We would recommend this community to other families for good care and value.

They were very helpful and attentive, assisting with move in but their process could be better. My sister was there for a month before they set up her cable box.They could pay more attention to detail but that is a minor thing. She thinks the food is great, she really enjoys it. The staff is very attentive and compassionate.

My mother is doing very well and she really likes this community. The community is clean and well-kept, my only issue with the cleaning has been the cleaning lady, she doesn't clean my mother room very good. The staff is great, they are very sweet and helpful. There are activities for her to try, they have many for her to choose from. The management has really gone above and beyond for us. The food is nice, and they bring her dinner to her room if she can't make dinner. Everyone is very friendly and kind. So I would recommend it.

The staff at the Garden Club are very friendly and helpful. I found the Sales Director to be resourceful and knowledgeable toward making this change in my mother's life easier. I recommend the Garden Club.

They have all kinds of activities and programs and really try to get the residents involved and participating. They welcome people into the facility very well. They really help people come out of their box. I think that they have done a superb job with their food service; they always offer a lot of different choices. The managers are all kind and nice and welcoming. It has been very positive experience.

When we were met by Vivian, outstanding service and great attitude very welcoming. They have know my mom in less than a month perfectly and all of us by name.

I enjoyed visiting The Garden Club, and found the facility to be very attractive. I really love the friendly staff, and the access to the outside from many of the apartments, which would be convenient for my dogs and me. I will contact them when and if I sell my house.

The variety of food that they offer is very very good. I lived in another facility before moving here, and in a weeks time The Garden Club offered a larger assortment of salads and vegetables much better than the other place I lived, and the meals overall are quite good. If I were to criticize anything it would be the activities. Some of them seem a little silly and inane.

We enjoyed the food here. There is a possibility we would be interested here. However, we are not looking to move for 5 or 6 years.