Holiday Aspen View Senior Living

Finding a place for our parents was difficult. Senior living is very expensive. Its probably something us kids should have looked at many years ago and started putting money away at the same time we were putting away money for our childrens college funds. Anyway though still expensive, Aspen View gives our parents the most"bang for their buck". However us kids are supplementing because they could only afford about 1/2 of the cost. Aspen View staff had been great. our parents are very happy there. staff is friendly. they like the food, and there is always something going on. its only been a little over a month but i feel like we picked the right place.

Everything was a 5 except for housekeeping. From [date removed] housekeeping did not come in. Staff were exceptionally friendly, welcoming, knowledgeable and accommodating. We enjoyed getting to know them.

When we got the booklet and did a walk thru of the place it was very nice. They really talked about what they offer and that is why we picked AV. There is a lack of staff. Rooms not being clean. My mother in law cleans her room. That was one of the reason we picked Aspen View. No compensation on monthly bill either for this. Staff in office is very friendly. Transportation is lacking at times. They do give her a voucher for a cab if a driver for the van is not available. Running out of food at times. No cook. Being told they can only have milk or juice but not both. Again, no compensation on monthly bill. Residents did a trip to look at Christmas lights and everyone liked it. The activity part is very good. The office staff is doing its best. It seems the corporate office is the one who tells the residents "If you don't like it here move out". They are raising the monthly rate in June. We don't mind that but what they say they offer and not follow through is not right. Disappointed about lack of services (house cleaning), food (running out). It needs improvement via corporate not local staff. They are doing their best.

Aspen View is a very friendly and welcoming community. The residents are always cheerful and busy with activities, the staff is exceptional! They tend to every resident need in a timely manner, they always have a smile on their face and always asking if residents or family members need anything. Very clean place and food is wonderful! Highly recommend to other families!

We moved my great grandma in about 4 months ago and she loves it there, she calls me everyday to tell me how much fun she had with her new friends! Thank you so much Aspen View for helping with my grandma!

Independent living gives us our own space and freedom and the security of a community. We have found friends and opportunities that fit our abilities. We like the new city of Billings and the countryside of Montana. The amenities are just enough to make life easier and not overwhelming. We are here to enjoy these days. The staff is amazing.

I toured last week at Aspen View Retirement Community. I have toured lots of places however Aspen View took extra special care of my mom making sure she felt comfortable and all her questions were answered. The place is so warm and cozy. My mom signed a lease and is moving in this month. What a weight off my shoulders knowing she is going to be in such a wonderful community.

My father just moved in 3 months ago, and he loves it, and he loves the extra circular activities they provide.the meals are great. I love that they can have visitors stay.i love there morals towards elderly people. -Thanks Aspen view

My mother has been at Aspen view for about 2 1/2 months and she loves it and we love it as well the staff are fantastic and great meals for them love the extra activities they do just a great place for my mother

[name removed] was hands down an angel. She spoke with us gave us an amazing tour and even helped make sure mom was on board. What a great way to find a safe place and with people who actually care. I highly recommend checking out their facility.

My loved one was previously a resident at Holiday Aspen View Senior Living and this was a great place. That staff was great. They offered a lot of activities, but my loved one chose not to participate and take advantage of any of them. The cleanliness and friendliness were great. The care services and meals were great. However, they are very short handed. I do feel that it was very expensive for what you get.

Go there they know how to help seniors . They give them dignity.I wish we would've found this place years ago. It is amazing not one bad thing to say it's over the top perfect.

The place has been great for my dad, I've nothing but good things to say about it so far, he even calls it 'high end'. They seem to be a really good and affordabele place, the staff are great and it's very nice and well kept. That's about it I think.

We found it to be the best all around facility in the Billings area. We picked this community because, it fit her perfectly. My loved one is happy and settled in Aspen View. Thank you very much for all your help. We are all very pleased.

My family and loved one had a great experience with the community. [Name removed] was very, very helpful. The community was always clean when we visit the community to see our loved one. Everyone has been friendly. There are activities and meals to engage the residents with socialization. Overall, this is a community we would recommend to others for their loved ones.

Since move in day up until now what we really like about Holiday Aspen View are the staff- they are so friendly, helpful and understanding. We have not had experience with the meals ourselves but our loved one has not complained before and if she is late to a meal the staff are more the accommodating to fix her something. We also do not know about the activities since we aren't there all the time, but we do know that she is never in her room and always getting involved

The bathrooms are filthy, the floors are dirty, the food is terrible, they can't keep staff, and what staff they have don't seem to know what they're doing. There are always people sleeping in the front entry room. This place is supposed to be active senior living but it's more like a nursing home.

They are super friendly and went out of their way to accommodate us wanting to get her in quickly. The district manager stayed late just so we could get the lease signed. They were very thorough in their tour. They could do better checking up on the residents because mother in law was behind on rent and by the time they contacted us she was over [amount removed] behind.

Have a family member that lives there said they are constantly running out of food at mealtime . Wondering why dont you know how many residents you have? Even if not all come down for a meal or meal delivered to room there should never be a reason to run out of a meal. They pay for meals so one should be fully available for them . Have seen pictures of some of the meals and i would be ashamed of serving them. For what our seniors pay to eat and live this is horrible .

We walked in and saw the apartment and knew right away my mom would love it. The décor was very much to her liking - she walked in when she came to look and felt the exact same way. There is only one complaint and that is that they go down at noon and five for dinner and the food service takes quite a long time. The best part for her is she can walk across the street to an Albertsons grocery store and she loves that. We have been very happy and would most definitely recommend Holiday Aspen View to others.