Highland Manor Assisted Living

Response from Highland Manor Assisted Living

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying karaoke and bingo at Highland Manor. Our activities team works hard to create fun and engaging experiences for everyone, and it's great to know that you're having a fantastic time. Your feedback on our cleanliness, care services, and staff is much appreciated, and we’re always striving to improve. Thanks again for being a part of our community and for sharing your experience!

Response from Highland Manor Assisted Living

Thank you for your wonderful 5-star review for Highland Manor Assisted Living! We are delighted to hear that you had such a positive experience in our community. We are especially pleased to hear your kind words about Lucia. She is indeed a great asset to our facility, and her passion and positivity greatly contribute to the warm and supportive environment we strive to provide. Your feedback is greatly appreciated and encourages our team to continue delivering exceptional care and service. If you have any additional comments or suggestions, please feel free to share them with us. Thank you once again for your kind words and for being a part of the Highland Manor Assisted Living community. Best regards, The Highland Manor Assisted Living Team

Response from Highland Manor Assisted Living

Thank you for your fantastic 5-star review for Highland Manor Assisted Living! We are thrilled to hear that you had such a positive experience touring our community. It's wonderful to know that you are enjoying all the activities and finding them vital to your physical and mental well-being. We are also pleased to hear your kind words about our caregiver, whom you refer to as "the miss." Her focus and dedication are indeed essential to the healing process, and we are grateful for her contribution. Your feedback is greatly appreciated and inspires us to continue providing exceptional care and activities for our residents. If you have any additional comments or suggestions, please feel free to share them with us. Thank you once again for your kind words and for considering Highland Manor Assisted Living. Best regards, The Highland Manor Assisted Living Team

Response from Highland Manor Assisted Living

Thank you for your wonderful review and the 4-star rating! We're thrilled to hear that you feel everything at Highland Manor Assisted Living is a "10." Your feedback means a lot to us, and we are committed to maintaining the high standards that have made your experience so positive.

Response from Highland Manor Assisted Living

Christine, We are truly grateful for your heartwarming review of Highland Manor Assisted Living. It's a pleasure to read such kind words about our staff and the wonderful residents who make our community what it is. Our team at Highland Manor, from the administrators to our professional, wellness, nursing, kitchen, housekeeping, and maintenance staff, strive each day to create a caring and family-like atmosphere. Hearing your recognition of their dedication and attentiveness reinforces the value of our work and our commitment to the health and well-being of all our residents. We are also thrilled that you appreciate the efforts of our Activities Director [name removed], who works tirelessly to ensure a variety of fun and engaging activities that keep our residents both socially and physically active. Your acknowledgment of the overall care and environment we provide at Highland Manor means the world to us. We believe in treating each resident with the utmost respect and care, and it is encouraging to know that this is being reflected in your experience. Thank you once again for your kind words and for being an integral part of the Highland Manor community. We remain dedicated to maintaining this standard of excellence and ensuring a positive and enriching experience for all our residents. Warm regards, Highland Manor Assisted Living Team

Response from Highland Manor Assisted Living

Anthony, Thank you for sharing your wonderful experience at Highland Manor Assisted Living. We are thrilled to hear that our activity groups have made such a positive impact on your life. Our team works hard to create fun, uplifting, and educational programs to enrich the lives of our residents, and it's gratifying to know these efforts are well-received. Your kind words about the friendly and kind nature of both the residents and staff at Highland Manor are deeply appreciated. We believe that a warm and welcoming community is key to making our residents feel at home, and we're glad that this aspect of our facility resonates with you. We are delighted to hear that you love living at Highland Manor. Your satisfaction and enjoyment are our highest priorities, and we will continue to strive to make your experience here as fulfilling and enjoyable as possible. Once again, thank you for your positive feedback and for being a part of our community. We look forward to continuing to provide you with an engaging and comfortable living environment. Warm regards, Highland Manor Assisted Living Team

Response from Highland Manor Assisted Living

Dale, We are deeply touched by your enthusiastic and heartwarming review. It brings us immense joy to know that your experience at Highland Manor Assisted Living has been so positive and fulfilling. Your appreciation for the caring and kind nature of our staff means a great deal to us. Our team is committed to creating a safe, welcoming, and nurturing environment for all our residents, and your acknowledgment of their efforts is highly valued. We are also delighted to hear that the cleanliness of the rooms, the quality of the meals, and the variety of activities, including watching nature documentaries and singing karaoke, have contributed to your happiness and well-being. It’s wonderful to know that these aspects of life at Highland Manor are enhancing your experience with us. Your sense of peace and balance here is exactly what we strive for, and we’re thrilled to be a part of your journey. Thank you for giving Highland Manor a 5-star rating and for your shout-out to our dedicated staff members. It's residents like you who make our community so special. We are grateful that you chose Highland Manor as your home and that you’re a part of our community. Thank you again for your recommendation and for sharing your positive experience with others. We look forward to continuing to provide you with excellent care and an enjoyable living environment. God bless you too, and we’re here for you always. Warm regards, Highland Manor Assisted Living Team

Response from Highland Manor Assisted Living

Hi David, Thank you for your heartfelt review and for highlighting what you value most about Highland Manor Assisted Living. We are genuinely touched by your kind words regarding our care and attention to each resident's well-being. It's particularly gratifying to hear that our group activities have been a source of joy and support for you. We believe that these activities are crucial in fostering a sense of community and belonging among our residents, and we're delighted that they have positively impacted your experience. Your acknowledgment of [name removed] kindness and caring nature is much appreciated. We are fortunate to have staff members who are not only professional in their duties but also deeply compassionate and committed to making a difference in the lives of our residents. We're thrilled to know that you look forward to participating in our group activities every day. Your enthusiasm and involvement are what make our community vibrant and lively. Once again, thank you for your review and for being a valued member of the Highland Manor community. We are here to continue providing you with a caring, supportive, and enjoyable living environment. Warm regards, Highland Manor Assisted Living Team