Great people, flexible food options, feels good that my loved one is in a place where he can get care. They offered two large bedroooms and a garage.... Read more
Located among the rolling hills and mature trees of southeast Lexington, Kentucky, Highgrove at Tates Creek provides seniors with scenic views, chef-prepared meals, invigorating entertainment options, and a continuum of care services. This community features classical revival architecture and open-concept common areas that radiate a warm and welcoming ambiance. Residents can watch their favorite films in the theater room or enjoy nature’s beauty in the landscaped courtyard.
The licensed staff is on-site 24 hours a day to provide residents with the exact level of care and support they need to age successfully. The wellness director works with residents, family members, physicians, and staff to create a custom-tailored service plan for each resident. For those with cognitive impairment, the specially trained staff reduces stimuli and promotes natural daily rhythms through the VARIETAS® program. They also use personalized Behavior-Based Ergonomics Therapy to promote engagement and reduce agitation, depression, and medication use. With so many care options available, residents can rest easy knowing they’re in good hands.
Best of all, Highgrove at Tates Creek offers various studio, one-bedroom, and two-bedroom floor plan options and spacious cottage homes that residents can choose from and decorate however they’d like.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.0
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Review Score
54 reviews8.0
Out of 10
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A Place for Mom has scored Highgrove at Tates Creek with 8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Highgrove at Tates Creek has 54 reviews with an average "overall experience" of 4.5 out of 5.
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Highgrove was bought out last year by a different corporation. Everything kind of went downhill from there. Different company in charge of food. Sandi was left in her room to eat meals alone. At the beginning of this year, the executive Director and the Memory Care Director left. Her room was always dirty. It was an ongoing problem. Other than the Memory Care Director, staff was not very friendly. Overall experience was not good. I would not recommend it to anyone.
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The local staff is very friendly and helpful. However, their corporate practices are very unfair. My wife spent over 5 years in this facility and passed away. They would not reimburse me a fair amount of money for her final prepaid rent.
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Great people, flexible food options, feels good that my loved one is in a place where he can get care. They offered two large bedroooms and a garage.
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We have used Highgrove at Tates Creek for respite care for my mom. Overall, this facility is a good safe place for your loved one. I felt great about the care that mom was receiving while she was at this facility. I would suggest labeling your loved one's belongings with their name because things do get misplaced.
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We had a great experience with assisted living at Highgrove at Tate's Creek. The staff were the nicest and most helpful people. And their sales director [name removed] is great!
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We were here for a few days and did not have a good experience. There were people who would wander into my loved ones room. I asked the staff how to prevent this from happening all the time and they told me we would need to lock the door when we go in and also lock the door whenever we leave to prevent things from being taken - for a memory care resident, I did not think that was a very good answer. The staff are not positioned to be able to oversee all of the residents. There was a man who was naked and wandering the halls and I had to wave down a staff member, no one had seen him. They did a great job of re-directing him and handled it well. My loved one did not feel comfortable being here after that had happened so we decided to move. I had agreed to pay some of the upfront fees, but wanted to talk to the director about having to pay the full amount when we were only there a few days and I did not feel they upheld some of their parts of the contract. I wrote a letter to him explaining the circumstances and gave it a few weeks but got no response. I went into the office to make an appointment with him and again never heard back. The staff then gave me his personal line and I called and left a message and never heard back. I ended up having to write to the corporate office which was also hard to get in touch with. I felt the whole situation was handled very poorly and unprofessional.
The community is very convenient which is something we really like, and overall it is a really nice place. There are always a lot of activities going on and the meals are really good. We would recommend this community to other families.
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The staff members have been wonderful but we are having an issues with the general cleanliness of the community - it is not always as frequent as it should be like the sweeping and cleaning of the bathroom. We have been there quite a few times during meal service and everything seems to be really good. We were quite surprised by the activities they offer especially on the assisted living side. They have live entertainment, parties, etc. it really is extravagant .
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When we speak with our loved one they seem to overall like the meals and dining service. Based on the experience we have had so far with Highgrove at Tates Creek we would recommend them to other families.
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The communication would be the biggest thing for them to improve on - we live far away so when our loved one first moved in they set up a group text where we would get updated constantly regarding our loved one. However the longer our loved one stays there the less and less of that communication we are getting. It is just fizzling out.
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The tour experience was excellent. This was our first choice.
Wonderful community, just not the right fit for my loved one.
Response from Highgrove at Tates Creek
November 1, 2021Thank you for your review!
We chose Highgrove at Tates Creek because they were the cheapest when it came to the value for the money. The meals here are chef prepared and if you do not like what he cooks on the daily menu, they will cook you whatever you would like. Overall I would recommend to others looking.
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Response from Highgrove at Tates Creek
October 13, 2021Thank you for your review and for recommending to others.
Highgrove is a good place for me b/c the staff and what they have to offer like cleaning services. Good job w/ keeping up w. the building.
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Response from Highgrove at Tates Creek
October 8, 2021Thank you Sharon for your review. We are glad you like living with us because of the staff.
I like living here, I think its well ran. I think they have done all the right things to deal with the pandemic. My family is very happy with me here.
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Response from Highgrove at Tates Creek
October 8, 2021Thank you Billie for the review. We are so glad you and your family are happy with you being a resident at Highgrove!
I think it is amazing. Everybody is very nice and welcoming
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Response from Highgrove at Tates Creek
October 8, 2021Thank you Linda for your kind review!
It looks very appealing to the eye. The staff are great & very helpful and kind.
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Response from Highgrove at Tates Creek
October 8, 2021Thank you El for your review. We are happy to hear that the staff is helpful and kind!
I love the food and how nice the employees are
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Response from Highgrove at Tates Creek
October 8, 2021Thanks Ann for your review! We are happy to hear the food is good!
I think it's great! I like the opportunity to talk to the other residents. I love the decor around building. The employees only job is to make the residents happy.
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Response from Highgrove at Tates Creek
October 8, 2021Thank you Louis for your review! We are so glad to hear the employees make our residents happy!
I like living here b/c it's a very nice place. Its very clean and pretty, fantastic!!
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Response from Highgrove at Tates Creek
October 8, 2021Thank you Margie for your review. We are glad to hear the community is clean!
See what the neighborhood has to offer and what’s nearby:
Highgrove at Tates Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Highgrove at Tates Creek 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (859) 245-0100 to reach a resident at Highgrove at Tates Creek.
To reach a resident at Highgrove at Tates Creek call: (859) 245-0100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.