Harmony at State College

Friendly, helpful and courteous staff. Clean and comfortable environment. Many activities such as groups, movies and hobbies. Staff knows me by name and were helpful with getting my loved one settled into a new environment. My loved one is happy in the apartment and with the staff.

The services and staff were inconsistent. Some staff and care was excellent but most was not. We needed care and help.

Harmony is a very nice looking place and feels like an apartment building, not a facility. The staff is nice and seem to care about the residents.

This is a very good place to keep your loved one safe. The staff are usually very responsive to the family's questions or concerns. There are three meals a day served, and the residents have choices to choose from at each meal. In the memory care unit; there could be more activities offered for those residents who aren't as far along as others on their journey, to assist with engagement.

I looked at a lot of places and Harmony at State College was the best one. It's a clean and pleasant space. The only downside is their billing, which has been a bit of an issue. Some things have been sort of a hassle to follow up on, I've been overcharged a few times. They've made sure to work it out. The community is clean and they provide good care. I'm happy that my parents are able to stay together. The meals are just adequate. They're short-staffed in the dining room, but a lack of staff isn't unique to just Harmony. The people are friendly as well. I like that they have a concierge up front, so people cant just walk in and wander about. There's a lot I like about this community; the only downside is (again) the billing issues.

My loved one is very happy with activities and meals. They offer nail polishing, trips, and more for the residents to participate in. One reason we choose the community was because of all the activities the community has to offer . We feel like the community has become extended family to my loved one. [Name removed] has been receptive to our concerns and answering our questions. He has been patient and willing to visit with all the family members that care for our loved one. He will send pictures of my loved one doing activities. All the staff are great! This has been very a life giving opportunity for my loved one as there are others around my loved one. The community is very clean and safe. Overall I would recommend the community to others for their loved ones. A friend even recommend the community to us after having their loved one in Harmony.

Basically they are not capable of handling patients who turn violent. It seems that other patients were allowed to go into each others' rooms without being watched. And recently they kicked my loved one out, just like that.

The Harmony at State College really worked out for our family, we just felt at ease here. The friendliness of the staff and the cleanliness stood out to us right away and the location. The activities we have seen, looked really fun and overall the community was just set up very well. We would recommend the Harmony to other families.

I would recommend you not take your loved one here. The staff are rude, not qualified to care for the residents and are rough. They even put my loved one's health in jeopardy on occasions. After making them aware of a situation of care needs of my loved one they continued to not respect the care wishes of the family and my loved one's doctor.