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My Dad never got out of bed during his respite stay. So no activities. It's difficult to answer because I live in AZ and only saw my Dad In Harbor Chase a couple of times. Two visits to milw and maybe stopped by to see him a couple/three times. Staff followed through with most requests via phone when I was back in AZ. One request for nail trimming wasn't done. Not sure why.... Read more
Enjoy the luxury of residing just a few minutes away from popular restaurants, shopping outlets, and medical centers at HarborChase of Shorewood — a community offering assisted living and memory care services in Shorewood, Wisconsin. Here, hospitality is key. We strive to provide residents with the amenities and opportunities they need in order to live life to the fullest. Refresh your musical skills on our piano, chat with friends and family in our spacious common areas, or take your pup for a stroll through our wonderfully landscaped courtyard.
At HarborChase of Shorewood, we want you to get the most out of your senior living experience. Professional associates offer regular laundry, housekeeping, and maintenance services, helping you keep your apartment in excellent condition. Enjoy delectable and healthy meals prepared daily by our professional chef. With dietary restrictions in mind, our culinary team serves multiple menu options, so all members of our community will find something they will love.
Experienced caregivers are available 24 hours a day, seven days a week to provide assisted living services, which are tailored to match your individual needs. So whether you need assistance with daily living activities, medication management, or even ambulatory or incontinence care,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
4.3
4.3
5.0
3.9
4.2
5.0
4.0
My Dad never got out of bed during his respite stay. So no activities. It's difficult to answer because I live in AZ and only saw my Dad In Harbor Chase a couple of times. Two visits to milw and maybe stopped by to see him a couple/three times. Staff followed through with most requests via phone when I was back in AZ. One request for nail trimming wasn't done. Not sure why.
3
5
No data collected
3
No data collected
5
3
The facility is beautiful and if you are looking for independent living with some extra care it's a good choice. They do struggle to keep qualified nursing staff.
5
5
5
2
5
5
2
Admittance and head of nursing, were especially helpful and caring. I'm glad they had respite care, it helped me a lot . My dad wasn't there long enough to identify improvements.
5
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5
5
No data collected
5
5
It's expensive, but my mom loves it here! What sticks out to me is the positive energy and daily offering/availability of activities. They provide housekeeping. I would recommend them to friends and family.
5
5
5
5
4
5
5
This is an excellent community. I would recommend the community to others for their loved ones. The dining experience and activities are great for the residents. There are three meals a day served to the residents, and the family can join our loved one for meals. Some of the activities include: dog shows, entertainment, and more for the residents to participate in.
4
5
5
5
5
5
5
Our tour at Harborchase of Shorewood was good. It's a very nice facility. It's very new and very clean. The resident units are very nicely appointed. However, it is also very expensive.
HarborChase gave us a great tour and the facility was beautiful. It was just too far away from my dads church and all of his friends.
I am appalled at the lack of responsiveness on the part of the staff. We ask for information and rarely get any reply. The place is an apartment that provides food, distributes meds and has opportunities for some residents. If there is a need for medical attention or information on what is available for our loved one, there is no interest in helping us with that basic information, let alone help us understand and figure out how to solve problems within the context of assisted living. I wonder how they keep their accreditation as safety of residents is being compromised.
5
3
1.5
4
3
Response from HarborChase of Shorewood
November 12, 2019Thank you for taking the time to share your thoughts on our community. The safety and security of our residents is always of paramount importance to us at HarborChase. Additionally, we strive to alleviate any worries or concerns our residents and family members may have as quickly and comprehensively as possible. In order to address your concerns, we’d love the opportunity to speak to you further about your experience. Please give us a call at [removed] to set up a meeting.
Lots of ups and downs over the time since opening. Many changes in leadership and RN's? Caregivers on weekends and off shifts need more support. Need more training in memory care on how to deal with roaming residents, going into others rooms. it is a beautiful place and the caregiving staff does their best but in memory care could use more leadership on weekends and evenings to model for and support the staff. Excellent concierge support
2.5
2.5
2.5
2.5
2.5
Response from HarborChase of Shorewood
December 14, 2017Thank you for taking the time to review our community. We appreciate the kind words about our beautiful grounds and excellent concierge staff. As you noted in your review, we’ve only been open for a short while and we sincerely appreciate hearing the feedback from residents and family members. We are committed to offering the very finest in senior living and your feedback helps us to fine-tune and improve our services. Again, we appreciate you sharing your concerns with us. We look forward to delivering the very best in senior living to you and your family in the years to come.
My loved ones are loving it there at HarborChase of Shorewood. They are the friendliest people you would ever meet. I'm talking about everybody even the residents are friendly. I was just there and they were saying how much they love it there. The atmosphere is warm and inviting. It is a very clean and comfy home. I have had lunch there and the food is good. They offer variety and choices. They have a bistro bar where they also serve food. They just had a Packer party at the Bistro this past Sunday. They post a daily list of activities that they post everywhere. The staff takes them to do their exercise therapy. They were just telling me about the transportation they provide to take them to wherever they need to go. They went to the store, Dr. appointments and wherever else. They have a beautifully landscaped courtyard with a putting green. They provided glasses for when they had the solar eclipse. They moved into an apartment together. I decorated it with all of their beautiful things that they had in their home. It looks like a Better Homes In Garden Magazine model home. It is beautiful and they said it feels like home.
5
5
5
5
5
Response from HarborChase of Shorewood
October 12, 2017Thank you for taking the time to review our community and share your thoughts. We are happy that you and your family decided to choose HarborChase for your loved ones. We thank you for the kind words about our warm atmosphere, friendly residents, delicious dining services, convenient scheduled transportation, beautiful apartments, innovative health services, and the wealth of activities available daily through our Life Enrichment program. It’s wonderful to hear how much fun your loved ones are having at HarborChase! Again, we sincerely thank you for your amazing five-star review! We look forward to serving you and your family for years to come!
I have been impressed with the staff at this community and the quality of care they have been providing my mother. They are always trying to encourage her to come to the exercise classes as well as other activities. I have had a chance to try some of the meals they had provided and have no complaints about them. I am happy with her experience so far and would recommend it to anyone.
4
4
4
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4
Response from HarborChase of Shorewood
August 10, 2017Thank you so much for taking the time to review us. We are pleased that you and your family chose HarborChase for your mother and we sincerely appreciate the kind words about the high quality of care, our delicious dining service and the wealth of fun activities and classes available every day through our Life Enrichment program. Again, we thank you for your rating and your recommendation. We look forward to serving you and your mother for many years to come!
It was a rough start at the beginning with miscommunication with the new marketing person, and issues in the finance department. I think we have everything straightened out now. My mom is feeling quite at home here. She is thriving more here than the private 24-hour care she was receiving before. We have been there during mealtime and the food looks very good, my mom like the food served. They provide snacks and juice for the residents during the day. There are activities for the residents to participate in. It is a very clean community. The staff is very friendly and very caring.
4.5
4.5
4.5
4.5
4.5
Response from HarborChase of Shorewood
July 19, 2017Thank you so much for taking the time to rate us. We’re so happy that you and your family chose HarborChase for your mom. We’re sorry to hear about the initial miscommunication, but we’re glad to hear that everything worked out once we talked. We sincerely appreciate the kind words about our dining services, clean community, wide variety of daily activities, and, especially our friendly and compassionate associates. Every day, they are dedicated to providing the very best in senior living. Again, we thank you for your wonderful review and look forward to serving you and your family for years to come.
Mom likes the food and they also offer a snack bar in the lobby. The staff seem to be very good at caring for mom. They do have some newer staff so they do not always know the answer to a questions, however they do find out and get back to you. Mom has enjoyed some of the exercise classes they offer. The community seems clean when we visit and I would recommend it.
4.5
4.5
4.5
4.5
4.5
Response from HarborChase of Shorewood
July 7, 2017Thank you very much for taking the time to rate us. We’re glad you and your family chose HarborChase for your mom. We appreciate the review and the kind words about our clean community and the wealth of activities and classes available daily through our Life Enrichment program. We’re also happy to hear that your mom is enjoying the snacks and delicious chef-prepared meals. We’ll be sure to pass along your compliments to our hard-working culinary team. Thanks again for your review and recommendation. We look forward to serving you and your family in the years to come.
I don't live near my sister, but from what I have heard things are going well for her in this community. The staff is treating her well and keeping her safe. The meals provided she says are good and the place is always kept very clean. She is happy so far and so am I.
5
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5
Response from HarborChase of Shorewood
January 6, 2017Thank you so much for taking the time to rate us. We’re so happy that you and your family chose HarborChase for your sister. We appreciate the wonderful compliments about the cleanliness of the community and the chef-prepared dining options available. We especially appreciate your kind words about our associates and care partners. Every day, they provide the very best in senior living. Again, we thank you for your review and look forward to serving you and your sister for years to come.
We feel very fortunate to have found such a caring, beautiful place for my parents. Every single person at Harbor chase has been so welcoming & helpful to us as we transition our parents to assisted living. We look forward to our parents loving their new life & becoming part of the Harbor chase family.
5
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5
Response from HarborChase of Shorewood
January 23, 2017Thank you so much for taking the time to rate us, Ellen. We’re so happy that you chose HarborChase for your parents and we appreciate the kind words about our beautiful community. We especially appreciate the wonderful compliments about our dedicated associates and care partners. Every day, they are committed to providing the very best in senior living. We are very much looking forward to getting to know you and your parents and welcoming you all to the HarborChase family. Thanks again for your review. We look forward to serving you and your parents for many years to come!
My parents are still settling into HarborChase. The majority of the staff are nice and keep me informed of their care. The community is clean and well maintained. They participate in activities. The food is good I have not heard any complaints.
4.5
4.5
4.5
4.5
4.5
Response from HarborChase of Shorewood
June 17, 2016Thank you so much for taking the time to rate us. We’re very happy that you decided to choose HarborChase for your parents. We appreciate the kind words about our beautiful campus, award winning menus and the wealth of activities available daily. We also thank you for recognizing our Care Partners. Every day, they strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. Thanks again for sharing your thoughts. We look forward to serving you and your family for many years to come!
Very high price and poor value. No one answers phone. Wouln't recommend.
3
1
1
1
1
Response from HarborChase of Shorewood
May 11, 2016Thank you for taking the time to rate us, J.C. We’re often lauded by residents and their family members for the trememdous value they receive at HarborChase. Every day, our residents enjoy innovative health services, delicious dining options through our Chef’s Fare Dining Program, housekeeping services, and a wealth of activities offered through our Life Enrichment Program. Additionally, we appreciate your concern about our phones and want to thank you for bringing this to our attention. We are always trying to improve and fine-tune our services and will be sure to take a look at this issue. Again, we thank you for your thoughts and hope you’ll consider visiting our community and experiencing the value in person.
I toured Harbor Chase in Shorewood when looking for an assisted living center for my mom. the director and admissions staff were professional and welcoming. They handled the move-in very well. The facility is new, uplifting and very organized. Rose, the RN, is very welcoming and coordinates medical needs well. The community is still growing, yet activities, meals, and staff are well-trained and always friendly. The apartments are beautiful and the Shorewood location makes access to activities and doctors great.
4.5
4.5
4.5
4.5
4.5
Response from HarborChase of Shorewood
April 15, 2016Thank you so much for taking the time to rate us. We’re happy that you chose HarborChase of Shorewood for your mother! We very much appreciate the positive feedback and are happy that you noted our dedicated Care Partners. Every day, they strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. We’re also pleased that you noticed the beautiful apartments, the convenient location, the excellent health services and the wealth of activities available daily through our Life Enrichment Program. Again, we sincerely appreciate all of the wonderful feedback. We look forward to serving you and your mother for years to come!
See what the neighborhood has to offer and what’s nearby:
HarborChase of Shorewood offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.
HarborChase of Shorewood has received an average review rating of 4.1 based on 18 reviews. See all reviews.
Call (414) 436-0311 to reach a resident at HarborChase of Shorewood.
To reach a resident at HarborChase of Shorewood call: (414) 436-0311
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.