Harbison Shores

We had wonderful initial contacts - they were welcoming and did a great job sharing the information we needed and answering questions. We also liked how the facility and the apartment had a homey feeling unlike some of the other places we had visited.

My loved one was not dressed most of the time, not checked on regularly, they would not use their military pharmacy and ordered medications from THEIR pharmacy (at an outrageously expensive rate), and I didn't believe that they were administering her medications as prescribed. Also , someone was supposed to be there 24/7 to answer inquiries but it was almost impossible to get anyone to answer the phone after and I would have to leave a voicemail for a return call, which was not returned, usually until the afternoon

The staff provide a good mix of activities for the residents. My dad is finally joining in and enjoying himself. While I wish that my dad were with me, I can't do things for him like Harbison Shores can! I still struggle with having to place my daddy in a facility. I am very appreciative to a Place For Mom for providing the resources we needed. It made our search so much easier.

The staff are great and respond to questions and concerns quickly. I do think they are short staffed. As far as the facility, they have a calendar of activities but few participate so often my parent won't go or they don't have anyone to lead the event. The food is just okay most days and don't always have condiments available. No choice in meals. Everyone eats the same thing.

My parents left after a couple of days. They were told that the apartment would be thoroughly renewed, including a new refrigerator. When they were given the key to move in, a number of repairs had not been made. And, the refrigerator was not replaced. During her first day there, my mother fell over a scale left in a passageway. This eroded their confidence in the place. When we presented photos and a list of problems in the apartment, they did a good job correcting them. But, the damage had been done. Based on our experience, I do not recommend them.

There was a fire. We were there. We helped evacuate the residents. It was cold, but they had to wait outside. Staff found tablecloths to cover some of the residents. They were given cold cans of sprite. When the families were informed of the fire, they were told the residents were given warm blankets and coffee. This did not happen.

We moved my mom over to Harbison Shoes about 5 months ago. She is so much better. She talks to me and loves the staff. They are great at keeping me informed about her. Best place mom has been since having to be in a facility.

The staff is nice and friendly. They keep you up to date on what's going on with your loved one. Only one suggestion, perhaps hire more housekeepers. Other than that, everything is good.

This facility is poorly managed and coordinated by the staff! My loved one has been in the hospital multiple times since moving here. I do not recommend Harbison Shores.

The staff are wonderful, helpful, if there was any concern they'll handle it right away. Smiling faces at all times.

Harbison Shores is a wonderful place! Caregivers here do a fantastic job. Admin truly cares about residents and they are always helpful and friendly.

My mom and dad recently moved to assisted living at Harbison Shores. My family and I are very grateful for all the staff has done to make tis a smooth transition. Everyone has been extremely helpful. Based on our observations so far, we feel they are being well cared for and this is the right place for them.

We picked this community, because it was suggested by a hospital based on her income level. I would recommend to other families.

My mother is a resident at Harbison Shores. In the few months, she has been there the staff, especially management have been especially helpful in addressing her particular care and needs. Facility also does a wonderful job keeping residents with a variety of activities and outings.

The facilities and caring staff are top notch. When it's time to make the transition to assisted living, I just hope I can find a place and staff like Harbison Shores.

Based off of our experience here so far, I think areas for improvement at Harbison Shores would be the food and communication. But communication is not a choice.

My sister has lived at Harbison Shores for several years. Staff treat her with compassion and respect. She has even made several friends there.

Great location. Very clean. No urine smell. Resident's seem well cared for and staff and administration genuinely care for the residents.

Everything seems to be going better as time goes on. My family member was a little lost at first, but now she has friends to fill her day and is more involved with the good activities they have. She knows she is home now. And our family is happy with the facility.

My sister has lived at Harbison Shores for several years. Staff treat her with compassion and respect. She has even made several friends there.