Brookdale Harbison

Brookdale Harbison gets a 5 in each and every category! My mother in law loves it there, and her opinion is the only one that really matters. We have had no issues.

My experience with Brookdale is positive. It is much more important than I initially realized to carefully match the capabilities of the prospective resident to the level of care the facility offers.

The friendliness of the staff does vary greatly amongst the staff with some receiving's 1s and some others receiving 5s. What we like the most about the Brookdale Harbison community is the size of facility, the available medical support and communication protocols and availability of management team

I wasvery impressed. Sales, director and staff. They all went out of their way. You can't go wrong choosing Brookdale Harbison. We picked this community because we liked the location, price and amenities.

Smaller facility that is more staff to resident ratio. The building itself is aging and could use renovation. Staff is caring and housekeeping service is good and the facility and rooms are kept very clean. Group activities are catered to the guests. I would highly recommend the facility to others as the staff genuinely cares for your loved ones.

They have been very good to my dad. He slipped when getting out of bed at 5am this morning and called me. I called Brookdale and they took care of him immediately and then called me to let me know he was not hurt etc. He likes doing PT there and has made friends with many of the residents

I was a resident at Brookdale Harbison for several months after leaving the hospital. I was reluctant to go, but my family insisted. The facility was so much better than I anticipated. The staff was constantly on alert for any needs of the residents regardless of the issue. The food was excellent. There was entertainment regularly. I went shopping with other residents (a staff member took us in the facility van). I highly recommend Brookdale and, if needed, will absolutely return to this facility. The staff is super attentive, activities are varied, food is delicious-I can’t recommend Brookdale highly enough.

This was the most stressful decisions I've had to face in many years. [name removed] was the first person to contact me after my mom fell and was in skilled care. After it was determined that my mother qualified for assisted living, I chose Brookdale. I talked with many, many AL facilities but kept going back to Brookdale. It's small, quiet, and well kept. My mother has prospered there. They have activities everyday, the food is great, and my mom's room is nice. Now that the pandemic is waning, they are doing outings like lunch and shopping. I sleep well at night knowing that my mom is safe and sound. The staff really does care for these folks. Also, the price was very reasonable compared to the others I considered.

Not a safe place for your parents to be.

The staff at Brookdale Harbison have gone above and beyond to accommodate my mother in the move-in process. They did everything possible to make me, the daughter, feel comfortable! I feel good about my assisted living choice for mom.

My wife and I went over for Thanksgiving and the community took all the plastic plates and threw them in the trash rather than the recycling, which bothered us. We don't get notified of things unless there is a problem and because of the Covid-19 pandemic, they haven't been sending the residents to the hospital in ambulances as much.

[Name removed] and [name removed] went above and beyond to facilitate my mother's move in during the difficulties of the COVID-19 pandemic. The move went smoothly and after 14 days of required isolation, my mom is enjoying the company of the other residents. Great job!

This is very nice small facility (30-35 residents). Staff is all attentive . The pricing is al a carte.. more you need more you pay.. there is a max is needing the majority of daily services.

No one around, no one monitoring residents sitting in chairs. Some were sling out of their seats. Place stunk of urine.

My father is starting to do better now since he has been settling in. The community is a little smaller than others we had looked at which I think helps my dad. He is starting to play bingo. He enjoys having meals with the other men in the community he raves about how good the food is. The staff is very friendly very nice and attentive to the residents. I would recommend this community