Spanish Vines

My mother is no longer at Spanish Vines due to their incompetence and lack of safety protocols which caused my mother harm. So she is currently with family and has decided for peace of mind to stay with family instead of trying to go back to a senior facility. We have placed a complaint with the state that is investigating these matters. So hopefully some of these problems will be resolved so that no other family will have to go through what we went through. But I'm not sure how that may help you all with future placements until they fix some of these issues.

The caregivers in my experience have been very attentive, accessible, and friendly. I ask them questions and they respond in a timely manner and it is clear they are taking good care of my loved one. Overall I would recommend Greenhaven Estates to others looking.

When I got here for my tour I thought the person I spoke to was very friendly and honest and the facility itself looked super clean and everyone looked happy. My loved one has a private room in memory care and it is very large and spacious. They have shared rooms available as well and they are a great size too. It is in a good location and there are a lot of good places you can take your loved one out too that are close by. We would recommend Greenhaven Estates and already have.

Our family had an in person tour and we were so excited about the tour, however we 100% hated the experience. We put down a deposit for our loved one, and we ended up getting refunded later because they never lived up to their promises. It was very "car salesmen like" which we did not appreciate. The lady giving us all the information was all about business. The outside of the facility is very clean, and nice but the inside is the completely opposite. That is how they suck you in. It is not as clean as it appears, and it does not seem safe for those in wheelchairs. I would not put my best friends dog in Greenhaven.

Little pricey. [fee removed] plus additional fees for level of care. room is not furnished. They seemed to miss a scheduled call as well.

I've lived near this facility for twenty years and since re-opening post pandemic, I am blown away! This facility has a new management team of super heroes, a care staff that treats residents like family, and an amazing kitchen staff. We did a tour with [name removed] and were floored by the beautiful hint of Japanese decor, the game room was fully stocked, the memory care group was singing and dancing. For lunch they had a woman playing beautiful music on a piano, and everyone just looked full of life. I'm hoping my dad will love living here as much as I've enjoyed being their neighbor.

I am still looking visiting other places but I liked this place. It is older but still quite nice. The community contact [Name removed] that spent a lot of time with me to see if my mom would get her needs met was amazing and so so helpful.

I’m moving my mom out! It’s sad to see the new management has turned against long term employees. The moral is so low. It doesn’t look like anyone’s happy or cares anymore. Do not move your family member in here.

Today we just got word from my grandmother that [Removed] has left Greenhaven Estates. My grandmother is extremely disappointed just like other residents. [Removed] lightened up the room. She made the residents feel like family. Thank you [Removed] for everything You have done. We miss you already.

I like the care here for my mom. The community is clean and has a good environment for care/ The menu is appealing and the variety is healthy meals. Activities have been offered for the residents that are able to participate. We would recommend this community for other families.

We were glad that this community was approved by my Aunt & Uncle's long-term insurance. They are both still settling in and they like their 2nd story 1 bedroom apt with the view. The community is a bit dated and does need some updates in the apt like cabinetry, shelving, and drawers/shelves in the bathroom. Once settled, my aunt is looking forward to taking part in some of the activities offered. Their walk to the dining room provides exercise. The 2 dinning rooms are very welcoming with tablecloths and flowers on the tables. The menu offers 2 options for lunch and dinner to choose from also . All the staff seems to enjoy their jobs and are always smiling and friendly. Housekeeping and laundry are done on a weekly basis. Knowing that the memory care unit is just on the other side of the dinning room is a comfort, should it be needed in the future.

[Removed] is the only reason for my 5 star rating!! She is always hardworking, knowledgeable, compassionate & caring. She goes above and beyond her duties of Marketing Director. She truly loves the residents and treats them as if they were her family. [Removed] is the backbone of this community and without her, this place would not function properly! Greenhaven Estates should do whatever it takes to make sure she NEVER leaves!

The first time we met [Removed], we knew this was the place to be. She has always been helpful, pleasant, caring and compassionate. For being such a young adult she is way ahead of many others. She knows all the residents names, and the family members. All of the events she plans are FIRST CLASS..She is a wonderful lady.

Today I came for a tour at Greenhaven Estates. I toured 3 other places today with my two sisters. I am planning ahead but I wanted to share what stood out to me the most. This community has a completely different atmosphere compared to the ones I went to. I automatically felt right at home. I met with [Removed] the marketing director. She was very pleasant, the nicest lady we possibly met all day. The difference from her and the other communities was this wasn't just a job. She actually loved what she does. She highlighted the entire community. When we walked past current residents she knew there name, they knew her. The residents would tell us where in good hands with her but one resident stood out the most. Her name was [Removed]y. She invited us into her apartment showed us her paintings and when we were leaving she said "stop by again your my new friend" when we were about to close the door she told [Removed] "I love you" and [Removed] gave her a hug and said it back. You can tell she meant it. As we were leaving she answered every question I had, my sisters loved her. I forgot to ask one question so I went back inside and to her office and then I noticed something that truely sold me, she has photos of herself with her residents in her office. This lady loves what she does! When I asked her why, she said I work here and see my residents more than I see my own family. There not just residents but they are my family also. Sold sold sold! This is the best community I have been to. I am in love with Greenhaven Estates. I'm planning my move soon and I'm excited to move to Greenhaven Estates!

My name is [Removed], I came to Greenhaven Estates about a month ago. I had a follow up call two weeks ago and today I received a call just to see how I was doing. [Removed] is so nice and sweet she is making this decision very easy for me. I have been to other communities and there really pushy. [Removed] makes me feel comfortable with my decision. I cannot wait till I move in. I am waiting to sale my house then I will be there. Its people like her that really helps in making these life changing decisions. They need more people like her in this industry.

The care at this community is outstanding. We have moved in recently and we like the atmosphere. The community is very clean and maintained. The do offer a lot of great variety of healthy meals. We like living here. We would recommend this community to other families who might want to live at a nice community.

My name is [Removed], I am 98. I wanted to share with everyone that love my care givers. I have the options for when I need assistance I can pull my pull cord and someone will come if there's an emergency. Yesterday I pulled it because I dropped the toilet paper roll and they came in a jiffy. its the little things like this that makes my day. Our Ed is [Removed], She's such a nice lady. We love her here. I have lived here since 2006. I live in apartment 123. I have a 2bedroom 2bathroom. An amazing balcony. I love sitting outside to feel the fresh wind and bring back my golfing memories. I am thankful the good lord gave me a place to stay, I get tucked in daily and every care giver I tell them " Goodnight, I love you, and don't forget to lock the door" I just love everyone there.

Today I went to the Chinese New Years event at Greenhaven Estates. We were invited from our nextdoor.com website by [Removed]. It was a pleasure meeting her and all the staff. She checked on all the guest and made sure her residents were taken care of. Also The entertainment was perfectly timed. She had lion dancers and two live singers. It went so smoothly. The food they served were buffet style and I have to say it was delicious. With as many people who showed up they ran out of seats but still made everyone comfortable. Most importantly the didn't run out of food. The chef kept it coming from the kitchen. This was a fun New Years celebration I have been to. I'm 60 and live in the neighborhood when I turn 65 I know where I'm going. Thankyou for having me and my granddaughter.

Today my mother and sister came for a tour at Greenhaven Estates. By the end of the tour my mother was extremely happy and excited. We will be moving in very soon once we get everything in order. The 2bedroom apartment was huge! It even had a second bathroom. Our tour was with [Removed] and she was amazing. Not only does she know every resident, they know her. As we walked past residents she hugged them, waived and I just knew my mother will be in loving hands. The housekeeper and care team also waived and said hi to us. This community was so welcoming we felt right at home. Thankyou

When I went to visit this community, I noticed a bad odor. The furniture showed stains on it. We did not want to stay long. It looked more like a business. This was not the worst but not the best.