Grand View Alzheimer's Special Care Center

Not good at all for people with Alzheimer’s that need total care. I took my mom out of there & placed her elsewhere. Wasn't very happy with the care there. It was suggested by A Place For Mom

Awful experience and horrible people. They let the residents with dementia roam the halls and walk into rooms, in the middle of the night. There was NO supervision at night and zero accountability. They dumped my brother in the hospital waiting room and left him.

Probably one of better homes in area. Excellent head nurse ([name removed]). Most staff very good. Could & should improve staff to resident ratio. Needs more music and activities. Clean facility in good neighborhood. 100% memory care is great so the dementia residents are not step-children.

This facility courts you and talks up what a wonderful place they have for your loved one, but once you are in, you can't get a response from anyone, my mother was had become ill in the first days of her moving in and it was completely ignored, had to be hospitalized . Grandview never inquired about how she was, we returned there only to gather her belongings and moved her out. Would not recommend this place to anyone

We would highly recommend the Grand View community to anybody. Our only complaint I had was when we took mom out of the home we were due a refund of roughly [fee removed] and it took a long time to get it back. I made numerous calls and at one time was told it was not a priority at that time. It took over 2 months to get refunded. That being said the facility was very nice and the stuff was very nice and helpful.

I had the privilege of my grandmother as well as my great aunt living at Grandview and our family knows we chose the BEST OF THE BEST! The food was excellent! The cleanliness was excellent! The staff were beyond loving! The managers were on their game! The residents all seemed to have lots of fun! Thank you for loving my family well until they passed. We are so thankful for all of you. We know you have a tough job, but you are doing an excellent job.

We had moved our loved out because she was not happy with the care she received. There was not much supervision with the other residents so people were in and out of our loved ones room all the time. Some of our loved belongings were taken and rummaged around. Our loved ones room would smell like urine - this was due to the staff not being able to take our loved one to the bathroom. They gave our loved one some medication they did not need. Things we had bought and provided for our loved one we never saw them.

The care our loved one has received so far at Grand View has been unbelievable, we have been very happy with this community. IT is very clean and the staff do an amazing job with our loved one and the other residents - they are always so kind and helpful. They have a lot of activities and are very good about keeping them busy and active. Going in to the holidays they are doing a lot of seasonal activities. Our loved one tends to be a picky eater but when we ask about the meals she says overall she likes it. We would recommend them to other families.

It is a wonderful place and our whole experience has been nothing but amazing. The staff is wonderful and they keep the residents clean and happy and it has just been great. My father wants to be home, but he is very settled and happy here. They take so much time with their residents and really get to know them. The administrator has been there since it opened and she is absolutely wonderful. She is so knowledgeable and very accessible as well. She helped with the process of transferring my dad from his previous facility. I would highly recommend Grand View to others.

Overall, it's an excellent facility. I would recommend it. It was rated high. They offer activities like exercise, games and group activities. This is a locked memory unit. Any communication with staff has come from phone calls. This is all on one floor.

When we are able to visit we can really see how clean and well kept the community is, this was an excellent choice for our loved one. She is getting all the care and attention that she needs and deserves. The staff members and their care services are wonderful, and she is more than happy with the meals and dining service. We think they have plenty of activities, she loves bingo so we know she is taking full advantage of bingo.

The staff is very helpful and they make an effort to get to know the family. They do a good job keeping up informed and up to date but they are caring and not pushy when it comes to making decisions. I would recommend this community to others based on my experience.

The community has been helping my loved one with painting, playing bingo, and getting them involved. The staff are accommodating working with the residents. I would highly recommend them. My loved one says they are feeding the residents well. I wouldn't want her anywhere else. Everyone is friendly here.

I think it is a smaller and more personable community. It is all on one level, which is safe. The communication with the staff is good. It is close to home for us, they communicate well with the families.

I have worked in the industry for sometime and it always amazes me the level of caring and professionalism of the staff at Grand View. The activities are always creative and bring back memorable moment for the residents. It is very impressive. There is no need for a second choice because this is the only one.