Bickford of Peoria

Right now they are understaffed most of the workers go out of there way but you can only do so much when your short staffed. Some things do not get handled in a timely matter. Hard to get answers to questions from people in charge. When calling the facility a lot of times there is no answer with no way to leave a message.

The entire staff was exceptional! Mom loved it there and we enjoyed going there to see her. A special thanks to everyone involved.

We picked this community because of the availability, size of apartment, and promise of quality care.

To be truthful, it was the first one available after spending 12 days in the hospital trying to find somewhere. If a friend asked me about it I would tell them I got lucky. It is everything I had hoped it would be.

The facility has a homey feel to it and the community seems like a large family since it is not as big as many. We picked this community because it is nice, and a smaller facilit, that provides basic community services. We picked it for its location, availability and smaller size. I did not want mom to feel overwhelmed. She would have not taken advantage of activities offered by larger facilities.

What our family likes the most about the Bickford of Peoria is the staff. The staff goes the extra mile to take great care of my mother. Based on the experience we have had so far, we would recommend this community to other families.

My parents are residents at Bickford of Peoria. The housekeeping is wonderful! They come in once a week, like clockwork, and clean while my parents are at breakfast. The staff is wonderful with taking care of my mother, who needs lots of help. Both nurses,[names removed], are so kind and caring with her. The kitchen staff is fantastic! My Mom just found out that she needs her food pureed and they have been so helpful and kind to her. My father needs a heart valve replaced. His cardiologist told him yesterday that he can only have beef and pork once a week. Once again, the Chef stepped up and will prepare chicken and fish specifically for him. I highly recommend this facility to others!

Have been very happy with the care my mother gets on the memory care side. Staff super nice .

The staff are excellent at this community. My loved one loves the food here. This is an excellent place and there is no mistake by bringing your loved one here. My mother in law lives here also and both of them are happy at this community. They have activities like crossword, bingo, happy hours on Friday, church, music entertainment, work out classes, cook club and more for the residents to do to stay busy.

There has been staffing problems currently. The future could be a bit shady because of this. Overall it is a good place. The staff seem to really care about the residents. The food is pretty good. Some items for meals are prime rib, bacon each morning, home made soups. The community's goal is to make as much from scratch as possible. There are choices for the main meal as well for the residents to choose from.

Our family had a very good first impression with the Bickford community, it has a real homey feel to it, and everyone there is extremely friendly.

With Covid, we're only just now starting to be able to go in and spend time there. As far as I'm concerned, they've done a very good job with my loved one. Any time I've had any issues, they've always straightened things out. I would recommend it here. Most of the staff are very friendly. There's always that one person here and there, but overall they're very friendly. It always smells very good in there. I know my loved one would like to see more activities than just bingo. They tried to have a country western themed day, and only one other person participated. I feel like the staff should be participating too when they plan those sorts of things.

The community was nice but the rooms were not furnished. The food was about average and the community was clean. I was lead to believe there would be onsite physical therapy but we have to arrange all that and we could have done that from home

The Marketing Director was outstanding and fabulous to work with.

My nephew chose Bickford of Peoria for me and he chose it online. I would want others to know that they charge you for every little thing that they do. They did have some very good activities to offer and brought in a lot of bands and things like that. Overall, I would reluctantly recommend. It was very expensive for what you received.

We had a good experience here. The facility was clean but the dining rooms could use some cleaning. Room sizes were good, and the food was also good and they had a good variety. I would recommend this facility.

Bickford is a good choice. The food is okay, my dad would like a little more variety. The room sizes and the layout of the community are good. The staff is good, just wish there was not so much turn over.

We were at Bickford for only two weeks. Our experience was good. PLEASE don't send any more surveys.