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My experience at Gaslight is a mixed review. I find the rooms very spacious. There are times that I feel the number of staff available is low but the staff is excellent and very caring.... Read more
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9.8
Review Score
Review Score
52 reviews9.8
Out of 10
5 star
83%
4 star
12%
3 star
2%
2 star
2%
1 star
2%
A Place for Mom has scored Gaslight Village Assisted Living and Memory Care with 9.8 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Gaslight Village Assisted Living and Memory Care has 52 reviews with an average "overall experience" of 4.7 out of 5.
4.9
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4.6
From the moment you enter the doors you are greeted by very helpful and friendly staff. The facility is beautiful, up to date, very clean and inviting. The food and kitchen staff do a phenomenal job. Always cooking up something great to tantalize the taste buds of the clients. There is always something going on for the residence- whether its a night at the Grammys, the Kentucky Derby, or celebrating Mothers and Father's to name a few. In every season and holiday the facility is always decorated beautifully. From Taco bars to icecream socials the staff works hard to keep things exciting for the clients. They strive to and always encourage clients to be involved and include all There is something for everyone and no one is excluded. Trips and outings happen often. It really makes the residence feel part of society and that they are contributing. What I love most is the fact that the staff knows each and every resident by name. They not a number, but family.
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Gaslight has been great. My mom is still there and has the added care from hospice. Every employee really seems to know my mom. Whether I call or visit in person, whomever I talked to before seeing her, they know exactly what she has been doing. The custodian there is the nicest gentleman ever. [name removed] is kind and caring and always asks what he can do to help.
4
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Our experience with this facility has been really good so far. The staff is great and very friendly. Housekeeping and Laundry is often and done just fine. Communication with the family is good, normally they call when needed with questions or concerns. They offer transportation and have outings for the residents. All health related care is done in house. The food is mediocre. It's not terrible, but I kind of expect a little more considering the monthly cost here. My only complaint would be the billing. I wish I was receiving a statement every month and really wish it would be itemized so that I know exactly what we're being charged and why. Otherwise, things are good. I would recommend this facility to family and friends.
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Response from Gaslight Village Assisted Living and Memory Care
February 21, 2023Hello, Thank you for your feedback. We are so glad you are having a great experience with the staff and community at Gaslight Village. We would love to address your concerns, but your review is anonymous, and we are not sure who to reach out to. Our culinary team works hard to offer something on the menu for everyone. Our Executive Chef is always appreciative of suggestions and feedback on how the meals can be better or to provide other options if needed. We would love to learn more about your billing complaints so we can resolve your concerns. Please call us directly and ask to speak to our Executive Director. Thank you!
I love the new friends I've made.
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I love the music. Country music is my favorite.
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I like BINGO.
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Good coffee, nice girls.
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The girls take such good care of me and are caring. I enjoy the food and hot coffee.
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I love Buddy.
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Very pleased with my care and how you take care of my wife.
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Many of the staff give loving care. Food service is excellent. Cleaning staff is thorough. Many interesting activities.
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I enjoy living here. The girls are great.
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5
My husband had Alzheimer's so he was in Memory Care. I think the distinguishing feature of Gaslight starts with their attitudes towards their residents. They were always kind, as you would expect, but they were also cheery, which I know you don't get everywhere. I never worried that he was not well cared for. I know that my husband felt loved and appreciated. It went well beyond basic care. He had fun with the aides even when he could no longer participate in the many, fun activities that were offered. I feel blessed to have found Gaslight Village.
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I would tell others that during the time my mom was here, there was a very large turnover of staff. Staff is obviously not happy about their experience working there. The administrative staff - if you are asking questions because you are genuinely concerned, they pretty much just blow you off. We went in and my mom smelled like pee and she had poop in the closet because she was not being toileting properly. She was physically abused by another resident twice and the staff claimed they did not see this happen either time. The second time my mom was fighting the resident off and they both ended up in the hospital. They told us one story, another story in the nots, and then a 3rd story that they told the hospital. Considering the amount of money that we paid, it was a very disappointing experience as the family.
3.5
3.5
4.5
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Response from Gaslight Village Assisted Living and Memory Care
October 7, 2022Hello, We are disappointed that you feel misled in the experience we could provide your mom when she moved in. We spoke to our team and learned the details of your family's experience. Without getting into too much depth, our first priority is our residents' safety and sometimes that means that not every resident is a good fit within our community and our care team's abilities. We do find that several claims in your review don't match our records, but we are here if you want to connect directly. To do so, please call us and ask to speak with our Executive Director.
Our cousin is getting excellent care and overall is very safe and secure. Has been a great experience and staff and everyone there has been fantastic.
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The tour at Gaslight Village was fine. But the facility was quite old and showing its age.
Response from Gaslight Village Assisted Living and Memory Care
July 5, 2022Hi, Thank you for taking the time to leave a review. We are happy to hear that your tour went well. Gaslight Village is only 7 years old, so we are very interested in hearing more about why you felt our community was showing its age. Please call our community and ask to speak with our Executive Director if you are interested in providing further feedback. Thank you.
My dad has been treated so very well there. I couldn't ask for him to be treated any better. The nurses and aides are very good to him, and they are always very receptive to any issues we might be having, changes we might need made, or if he's having any sort of problem. They're always open about making changes. The building is always very nice. It feels very homey and is decorated nicely for the holidays. There's a little dog that comes in, and the patients love that. I think it's a very nice place.
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We had a really good tour experience with Gaslight Village. But after talking with them we just felt that my loved one needed more care than they were able to provide him.
We chose Gaslight Village because we knew people who had past experiences there and they had all good things to say about them. The staff seem to provide very good personal care which is a plus. I would definitely recommend them to others looking.
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What makes Gaslight Village stand out is how cheerful they are with their memory care residents. Other places are caring and kind but there's no happiness. They joke with my husband and get him to laugh. I love that.
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See what the neighborhood has to offer and what’s nearby:
Gaslight Village Assisted Living and Memory Care offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Gaslight Village Assisted Living and Memory Care 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (517) 301-3037 to reach a resident at Gaslight Village Assisted Living and Memory Care.
To reach a resident at Gaslight Village Assisted Living and Memory Care call: (517) 301-3037
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.