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Overall, the community is nice, the employees go out of their way to make you feel at home. I do not care at all for how the dining room is run. When my mother moved in and went to the dining room for the first time She was sat at a table by herself, which made her feel completely ostracized. She has not been back since and refuses to go back, and eats alone in her apartment every night.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.9
Review Score
Review Score
18 reviews8.9
Out of 10
5 star
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4 star
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A Place for Mom has scored Five Star Premier Residences of Plantation with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Five Star Premier Residences of Plantation has 18 reviews with an average "overall experience" of 4 out of 5.
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Overall, the community is nice, the employees go out of their way to make you feel at home. I do not care at all for how the dining room is run. When my mother moved in and went to the dining room for the first time She was sat at a table by herself, which made her feel completely ostracized. She has not been back since and refuses to go back, and eats alone in her apartment every night.
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Response from Five Star Premier Residences of Plantation
August 6, 2024Annie, I am the Executive Director and want to thank you for your feedback and am sorry your mother had an initial bad experience in our dining room. We want every resident to feel at home wherever they are in the community and know that with some encouragement we can help your mother enjoy all the benefits of dining with others. Please contact me at your earliest convenience so that we can work together to ensure your mother is getting the most out of life at Five Star Premier Residences of Plantation.
I would recommend it to others- staff is friendly and takes good care of my Aunt. They have limited activities but enough to keep her active. They are responsive and helpful. I don't have to worry about her and know she is being cared for.
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Response from Five Star Premier Residences of Plantation
June 26, 2024Thank you for your recommendation! We're delighted to hear you're happy with our friendly team and the care they provide for your aunt. Knowing you have peace of mind about her care means a lot to us.
My Mother has been treated fantastically by the caring Staff, so glad for this place The physical therapists are really great. They offer many activities for the residents so there is always something for everyone to enjoy.
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Response from Five Star Premier Residences of Plantation
June 5, 2024Thank you, Barry, for your wonderful review! We're thrilled to hear you feel your mother is receiving fantastic care and that she is enjoying the many activities we offer. Our dedicated team and physical therapists strive to make every resident feel at home and we appreciate your kind words for all they do.
They need mor help in the dining area. I would recommend to others.
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Response from Five Star Premier Residences of Plantation
April 4, 2024Thanks for your feedback and your recommendation. We are actively looking to add more talented waiters and servers to our dining services team and hope to be able to add friendly new faces to the team soon.
We love the friendliness of staff. They are very caring and also professional. The one complaint my Mom has consistently is the food. She feels like the food is of a hospital grade. She thinks the she be better for the cost that she's paying to live there. Other than that, she is very happy at Five Star and loves her apartment!
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Response from Five Star Premier Residences of Plantation
November 27, 2023Thanks for your feedback Deb. We are thrilled to read your mom loves her apartment and we appreciate your compliments for our team. We know that dining is an important aspect of life at Five Star Premier Residences of Plantation and we would like to suggest you encourage your mom to attend our monthly food committee meetings as we are always looking for feedback on our dining services and our team would love to hear her thoughts directly.
I have already highly recommended this facility to a friend. The staff is very caring and helpful. The facility is well taken care. It has a welcoming environment and activities for the residents. They also have regular communication with the families.
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Response from Five Star Premier Residences of Plantation
October 18, 2023Thanks for this wonderful feedback Kim. We were thrilled to read your compliments for so much of the community, and are honored to have earned your recommendation.
Five Star Premier Residences is a very good community, the people are friendly, the staff members are good and they offer great activities. Based on the experience I have had so far, I would recommend this community to others.
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Response from Five Star Premier Residences of Plantation
September 6, 2023Thanks for the 5-star review! We appreciate your shout out for our team and your recommendation,.
Based on the experience we have had so far with Five Star Premier we feel they could improve on all areas. To be honest we would not recommend this community to other families looking for a place for their loved ones. The place needs to improve especially in the overall quality of care for the residents
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Response from Five Star Premier Residences of Plantation
July 18, 2023I am the Executive Director and as we strive to exceed expectations at all times I would welcome the opportunity to speak with you to learn where you have seen room for improvement during your experience. Please contact me at the community at your earliest convenience.
The friendliness of the staff and residents is what really sticks out as well as the facility itself - it is very well kept up. The apartment sizes are fairly generous compared to others we looked at. I would recommend Five Star Premier Residences of Plantation to others looking.
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Response from Five Star Premier Residences of Plantation
February 17, 2023Thanks for your feedback and your recommendation! We're glad to know the apartments and community have impressed you -- but more importantly thrilled to know that the friendliness of the team and residents stood out so much!
5 for all categories, I love where my mom is at! It was really clean, hallways and interior is all nice. Food is good, staff was all welcoming and nice. I like the on premises nurse, hair place, and activities . My mom goes and she likes it.
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Response from Five Star Premier Residences of Plantation
December 13, 2022Thanks for the 5-star review Joe! We're glad so many parts of the community have impressed you so much -- and that your mom loves life at Five Star!
My mother used to live at the Five Star Premier. Now my father needs to go to an assisted living. While I do not know where is going I do know that Five Star is where he is not going. They need to improve basic and important areas. The kitchen usually they will bring to my mother what she did not order, you wonder why do they give you a menu to choose from.? The cleaning of the room, it was hard to tell when they came to clean. Among other things you need patience to work with the elderly people.That is why they need to hire people that are train or train them. The tall lady and the young girl at the front desk, were nice , cordial, helpful and will greet you with a smile..
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Response from Five Star Premier Residences of Plantation
November 11, 2022I am the Executive Director and want to thank you for taking the time to share your thoughts. While I am not sure how long ago your mom lived here, I would welcome the chance to chat with you about your impressions of the community, and to have the opportunity to let you know what is happening throughout Five Star Premier Residences of Plantation today. Please give me a call at the community when you have some time to talk -- and thanks in advance for your consideration.
Very nice place. I looked at 6 facilities and this was my first choice. It just didn't work out with moving my dad from another state.
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Response from Five Star Premier Residences of Plantation
October 12, 2022We're honored that after looking at many communities we ended up at the top of your list Mary. We're sorry it did not work out moving your dad to Florida, but please keep in touch and let us know if your situation changes.
I was so excited to find a place that was close to my house. I looked at a lot of places and was going to go with another place, but I love how they introduced me at Five Star. The main problem here is the staff - my loved one got yelled at by one of the workers. I reported it and they said they would handle it. This was not the only issue we have had, I went and visited on Monday and then Tuesday and he had on the same clothing both days. He got yelled at again being told this was not a nursing home and that he needed to clean and bathe himself. They have a lot of activities provided, but they do not encourage the residents to participate in them. We have been very frustrated especially because of how much we are paying. Overall we have been completely disappointed in the experience.
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Response from Five Star Premier Residences of Plantation
July 27, 2022I am the Executive Director and am sincerely interested in your impressions of the community. Exceeding resident and family expectations is our goal every time, and since you feel we fell short I hope you are willing to have a discussion with me. Please contact me at the community at your earliest convenience as I would very much like to speak with you personally. Thanks in advance and I hope to hear from you soon.
Our family was able to have an in person tour and we were very impressed from the moment we walked in. The way it is decorated is very grand, you can tell that was the look they were going for, Very pleasing to the eye, the apartments were very fresh and clean, but a little to small but it came with a full kitchen so you can make a meal since they only offer 2 meals a day. The tour guide was very nice and informative but we never received any follow up calls which we thought was odd.
Response from Five Star Premier Residences of Plantation
December 22, 2021Francine, thank you for your feedback. We're thrilled to read that the community impressed you on your visit and that the apartments you saw were lovely. We do have a variety of floor plans so if the apartment you saw was a tad small there may be other options that are the perfect size for your needs. Feel free to reach out to us directly if you have additional thoughts or questions. We hope to see you again soon.
I would tell others this is a great place. My mom is happy here, and everything has been really really good. We are super happy our choice.. The food is like by my loved one. The residents have a choice of meat, and they have good sides for meals . The food is delivered to the the residents rooms as an option.
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Response from Five Star Premier Residences of Plantation
June 2, 2021Gina, we're so glad your mom loves it here and as a result you're very happy with your choice. Chef Jean will enjoy reading your feedback on the food that our dining team prepares and serves. A shared love of food and the dining experience is their favorite way of connecting with our residents! We're all thankful for your wonderful recommendation.
They have independent living, 2 meals a day (breakfast and dinner which begins at 4pm). Very large units with stove, washer/dryer in the unit. Price seemed affordable. Of the 4 properties, we found this to be the best so far
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Response from Five Star Premier Residences of Plantation
May 28, 2021Thanks for visiting us and sharing your impressions. We're glad to see the apartments, pricing and community all impressed you -- and we're at the top of your list. Please let us know if you have any further questions and we hope to see you back here soon!
We had to hire a full time aide there because the level of care was terrible. She was falling and having issues. She had a long term care policy that covered it, and initially we liked it because it was clean and there were activities. She didn't do any of them, the food was terrible and care was terrible. It was a bust.
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Just after a tour and viewing the facility, we would consider moving him here if he needs to move out of his current place. It was really our first choice, but the price elsewhere helped sway us. You get what you pay for! And Five Star is a lot nicer. There were a lot of small things that we really liked, it is a newer facility, really appears to be much newer. Five Star separates independent and assisted living. The care may be a little bit more consistent with that arrangement based on our experience.
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See what the neighborhood has to offer and what’s nearby:
Five Star Premier Residences of Plantation offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored Five Star Premier Residences of Plantation 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (954) 476-8500 to reach a resident at Five Star Premier Residences of Plantation.
To reach a resident at Five Star Premier Residences of Plantation call: (954) 476-8500
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.