Felicita Vida Senior Living

From the time my mother arrived with the red carpet entrance to the last days of my mom, we have received nothing but the best care for her. Everything is included and the senses are so titillated at the very entrance of this facility. The expectation of all, staff and residents, is love and caring with every smile and greeting. All staff treated mom with so much love and caring that she appreciated those moments all the way to her last hours. Mom noticed that is was quiet and calm. All her needs were met with smiles and warmth.

We would recommend this community to others. We had a small problem receiving our invoices for a couple of months through the billing department but that has been squared away.

It can be difficult to find the next living arrangements for your parent under the most normal of circumstances. During a pandemic it caused me much anxiety until I found Felicita Vida Senior Living. After another broken hip and diagnosis of late onset Alzheimer's, I started looking to place my Mom in an assisted living facility with memory care. No boring details, but I found Felicita Vida Senior Living and could not be happier. Every step of the way, they have guided me and helped make my decision an easy one. I was given a face-time tour of the grounds and facilities by the Sales and Marketing director to show me how Mom would be taken care of and where she would be spending her future days and nights. On the day of transfer from the SNF, Felicita Vida employees greeted Mom with smiles and as much interaction as allowed by Covid19 protocol. Mom is happy to be there and getting all the attention from the friendly staff. Many thanks to all at Felicita Vida!

Having worked adjacent in this arena, I am very familiar with how big of a decision this can be and fearful I was trusting a community like this with our mother at the end. From my experience not only with our intake help [name removed] all of the care staff and facilities staff this community has I would have given them a 10 out of 5! They are not only attentive but truly care about their residents in a way I have never seen. The grounds are beautiful the rooms and inside common areas are like brand new high end apartments. Especially during these trying times of this horrible epidemic. Every person there is highly trained and just absolutely wonderful to work with. I can’t thank the Executive Dir [name removed] enough for all that she did in our mother’s compromised state of mental health. As well as her assigned care givers that just sat with her through the night to get her adjusted when we couldn’t be there!! Thank you all so very much. Thank you hero’s for all your work!!

Very Nice place, well organized, well keep, rooms look nice, lots of things to do.

Just received 2 ambulance bills from City of Escondido for my father that was a resident at Felicita Vida. They totalled over $4,000. Felicita failed to provide them with my father's insurance information and therefore he was billed personally at the facility where he no longer resides. Again, he was there in June, 2019, for only 5-6 days and spent 2 of the evenings in the emergency room because of Felicita's inability to take care of his dementia related problems. So the City just sent the bills for JUNE to my father personally at Felicita Vida. They in turn crossed out the address and forwarded them on to the family. They still have all his medical information, so why didn't they provide this to the City either now or when the incidents happened? Another example of poor organization and run facility. Please be aware of the inability of their care regarding dementia related patients. They are not trained nor staffed properly. My father is currently residing at Silverado Memory care in Escondido and is doing wonderful. ALL of their staff are completely trained in memory care and dementia related patients and treat everyone with such compassion. He is happy, well fed, clean, and engaged. Remove review 1.0 star rating 7/19/2019 Previous review This facility is better suited for someone only needing assisted living. If actual memory care is needed due to dementia, especially if your loved one has any type of outbursts, please take them to Silverado Escondido Memory Care Community in Escondido, CA. All of the staff are fully trained and equipped to handle even the most difficult of patients. Please keep in mind, anyone with dementia has no control over their actions or thoughts. Felicita Vida does not have the staff or training to provide the care of a dementia patient. After my father being there less than one week, two evenings in a row I was called at 2am and said they were sending him to the emergency room because of his behavior. This was after they said they could handle any type of dementia patient. They suggested Silverado Escondido Memory care as a better place for my father. Silverado is expensive, but your loved one will have the best of care and treated with love and compassion. For your loved one's sake, find a way to afford it and avoid the stress and confusion on them being sent to the emergency room and then eventually being moved to another facility. I no longer lay awake at night worrying whether my father is being treated well and is safe. Read less

Very nice staff and the residence all seemed very happy. The living spaces are nice and clean. Beautiful location with many activities. Pets are welcomed with approval.

The tour I had was fine. It was a good view of the community. Everything is saw was good. I was looking for a place that was more small with the homelike atmosphere. The person I met with was nice and professional.

Felicita's caring and attentiveness to my Mother's needs has been wonderful. There were some issues with her moving in process, but since then, everything has been exceptional. I am so relieved and grateful to have my Mother in their care.

We toured this community when looking for a place for my father. It was very nice during our tour and well maintained.The staff was friendly and able to answer our questions. We just didn't feel like it was the best fit for my father and chose another community in the area.

We were very impressed with Felicita Vida. It has a resort feel and lovely garden areas and caring staff. We chose Felicita for our mother because we felt they would take care of her as one of their family! Come and check the facility you will be glad you did!

The staff at this community has been extremely helpful on helping my loved one become acquainted and comfortable with his new living environment. The meals are tasty with lots of variety for healthy options. I would defiantly recommend this facility.

The community was nice. The staff was very helpful in answering any questions that I had. The dining room in the community seemed a bit small. The tour was great and helpful just not the place for my loved one.

I really like this facility. The fact that there are the 5 levels of care on the same site is a real plus.

My Father's pendant was not working and he fell trying to go to the bathroom by himself. He broke 2 vertebrae in his back and may never walk again as a result of this fall. While falls are very common for seniors, there is a distinct chance that we could have avoided the fall and fractures if his pendant was working. Felicita Vida management never formally apologized for this pendant failure. They continue to lure people in with 10 min response times that are not realistic. They have no system in place that notifies them when a pendant is offline or not working. This should be very scary for anyone considering this place. Since Mar 2016, there has been significant employee turnover including the most important people: Executive Director, Assisted Living Director, Chef, Med Techs, caregivers etc. This is very troubling since the facility just opened in 2015. They seem to hire very young & inexperienced care givers who, while are very energetic & willing, need more training to "know" the right thing to do. For how expensive this place is, the food is just okay and really needs more healthy fresh greens (not just lame salads) and fresh cut fruits. Too many carbs and sweets. The facility is nice & new and the sales gals are great. You would be very wise to dig deeper & ask about how many/why residents have moved out recently AND also understand how the new management is going to deliver great care of your loved one.

My review of this place can be summarized in several words: DON'T GO THERE!!!! I toured the place while looking for a memory care facility for my mother. The "sales rep" assured me that the staff was well-trained and experienced in dementia. HAHAHA, what a joke! When I checked my mom in, I was shocked!!! My mom was left alone in her room for many hours, without any activities or other engagement. They're seriously UNDER staffed, UNDER trained, and POORLY run, and should loose their license. Basically, I was paying thousands of dollars a month for a room for her to sit in! After a week, I removed my mother, knowing that I could not subject her to the woefully substandard care she was getting. The place is run by a corporation in Carlsbad, and they refused to fully refund my money, forcing me to take them to court to recover. BE WARNED: AVOID THIS FACILITY IF YOU WANT A QUALITY FACILITY FOR YOUR LOVED ONE!! PS. As I learned the hard way, this same corporation also manages "[Removed]", another joke of a "memory care" facility in [Removed], so I strongly recommend that you stay clear of that facility, as well!

Having my Mom as a resident has given us nothing but issues. The initial meeting with them was great. They made promises for an ipod which Mom never received. We are paying for housekeeping yet I change Mom's sheets. The dining experience is most definitely not up to par. Most of the staff are young girls that pay no attention to the residents. The activities that are scheduled never happen. I am thinking of bringing Mom home with me if things don't improve.

At first glance this is a gorgeous facility! When I went on my first tour I was greeted by an enthusiastic facility director and was shown around. Every turn revealed a beautiful and well thought out design. When you walk through the door you don't feel like your in a "nursing home" just the kinda place you want your loved one to be. But, that's were it al fell short. My mother was excited about moving there but the food is awful and the "care" is lacking. We have had to hire are own care givers who cooks meals at our house and brings them to her. My mother really wanted help with medications. We were told a "nurse" would manage the meds and her care plan. The biggest disappointment is that "assisted care" is a very vague term. It does not provide medical care. The nurse does not act in the capacity of a nurse she just trains "med techs "to hand your loved one their medication and we have been repeatedly told that they are not nurses and are not able to determine what the client need. So why are they giving the meds? It makes no sense, but it with in the law. No one checks to see if the meds are correct or the right Doctor is ordering the meds. And if your loved one needs a "when necessary medication( (prn).. Good luck because the med tech can't tell your loved one they have it. The brighter side , the activities are awesome! Ashley is an effervescent young lady who gives her heart to the place. She has developed activities that are geared for the individual and mentally stimulating. We would pull our mother out today if We didn't think the staff really wants to make things right. If your looking for a beautifully stimulating environment for your loved one this is it. Hopefully they will fix the medication dispensing service I know we would pay what it would cost to have a real nurse there controlling that and improve the food being served. Felicita Vida is a beautiful place. It has the potential to be the best care facility in north county.

Beautiful luxury. My Mother would love this place. They had alot to offer her. Everyone was very nice. Brittany covered everything. This could be great for her recovery onsite physical therapy has alot to offer.Considering Respite to independent living