Excelcare at Wayne

If your loved one needs skilled care for PICC lines, wound dressings or any care that needs sterile procedures, this is NOT the place for them. The nursing staff’s knowledge of infection control is minimal. Everyone I encountered was kind. But the lack of knowledge is a serious problem. Maybe,if our culture valued our health care professionals as much as we do our actors and athletes , we would compensate them as they should be and we would have quality health care.

I can't even begin to tell you how horrible this place is, too many bad experiences, in the month my father was there, to write about. All the positive reviews can not possibly be true, and are written by family members or staff. I hated leaving my father in such a horrible place and would cry every time I left. We moved him to a much nicer place, just walking into the building of the new place you could feel the difference. Not to mention the horrible urine odor in the Regency- the smell hits you as soon as you walk in. All they want and care about is money (actually asked me about it in the hallway), please stay away!!

I want to sincerely thank you all for the compassionate care, kindness and concern you had shown to my mother, [name removed], while she was a resident at your facility. [name removed], you were in constant communication with me, as well as [name removed], for any questions or concerns, even after hours or on your days off. [name removed], [name removed]and several of the nursing staff came to my mom’s wake at the funeral home. I was truly touched by that gesture, it meant so much to me. I will never forget your kindness and I appreciate all that you did and continue to do on a daily basis. You are a wonderful staff in an excellent facility. With gratitude and appreciation,

I have been here for 2 weeks. The nurses are great. The night nurses really stand out for me because they are always available and nothing was ever a problem. I can’t say enough about their physical therapy program! They really helped me and were always professional.

My grandmother recently stayed at Regency for rehab. The staff was very attentive to her needs as well as compassionate. They treated her with dignity and respect through all of her challenges while she was healing. Although she was only there a short time, she formed a bond with the activity department and mostly the Director of Activities. When meeting with the Director of Nursing about the next stages, we were provided with much needed information, compassion and empathy. As for anyone, this can be difficult time for families to make decisions and I couldn’t be more pleased with the patience of the nursing staff through all of our changes.

I enjoyed talking to the nursing staff. Everyone is very nice and kind. I enjoyed participating and observing the morning and afternoon activities. I enjoyed everything that was offered to me. The physical therapists made me so much stronger.

The nurses, aides, doctors, therapists, and staff were so caring, and showed genuine concern and love for our father. During his time at Regency Gardens Wayne he was so much work, and he commended the staff for their efforts. We can’t thank them enough for their assistance and dedication.

They took great care of my mom. All the staff were very helpful and understanding. We are so thankful for the physical therapist and all the nurses that cared for my mom. We are so grateful for their kindness.

I am so happy that I chose to come to Regency Gardens for my rehab after my hospitalization. All of the staff were so caring and attentive to my needs. The nurses and aides always made me feel good and enhanced my mood each and every day. The management truly cares about even the smallest seemingly insignificant amenities which meant so much to me as a patient. The rehab staff encouraged me each day to get stronger and I could not have been happier with my progress. The meals were great and I really cannot think of anything that did not exceed my expectations. I would HIGHLY recommend this facility to anyone looking for excellent care!! I would like to thank [names removed] in rehab and Lottie in nursing. Every shift and every staff member is an angel and made me feel at home. I don't recall all of their names. God bless them all!!

I had a good experience. The services of the aides and the nurses are fine. The food they provide is good. The therapy that I receive is great. I have nothing bad to say about Regency Gardens.

This facility was selected for me by my daughter [name removed] after her online research. She saw that Regency Gardens had a wonderful reputation and after staying here for rehab I can honestly say that they lived up to it. She truly made the best choice for me by having me come here. I am so grateful to all of the wonderful staff who work here. They are all kind and generous. I want to thank my nurses, CNA's and most importantly the therapy staff for all of their hard work to get me to the point where I am at today. During this pandemic and uncertain times it is great to have been cared for by all of GODS ANGELS that work here. I so happy to have gotten to know them all. I would highly recommend this facility to anyone looking for caring and sincere staff who cater to you as if they were family!!

The services were absolutely wonderful. Everything was wonderful and everyone is very nice.

I can't thank Regency enough. Their staff is amazing! I commend them for their sincerity and professional efforts.

With the situation that’s going on and not being able to come inside the facility and do things for my mom is very hard for me. I am so thankful for [name removed] from the Activity Department and her quick responses from getting things done for me to help me get thru this. She is a blessing!

I was magnifically treated for two weeks at Regency Gardens for two weeks. I was so impressed with the design and the aides, nurses, physical therapy people.

They made my loved one's stay more comfortable. I must commend the nurses and aides for their great care.

I have been very pleased with the care my father has been receiving. The surgeon examined my father both two days after the surgery, and two weeks after. Each time the surgeon remarked that he "couldn't even imagine a better recovery." His words took on a significant meaning when he added that his nursing home patients have the longest recovery time, in general.

Excellent. Good care, good food.

I am grateful to everyone that took the time and attention to care for my mother.

Two years ago, my husband was a resident at this facility .When I slipped and fell in my kitchen at home, I decided to move to Regency Gardens and together we shared a room. I stayed with my husband because he needed me and I was always there for him until the end. We were fortunate to celebrate our 71 years of happily married life with our family and friends- a true blessing! Our family consists of two sons and their wives, two grandsons, one great-grandson, one great-granddaughter and one great-grand-daughter on the way. I have food choices, selected on my weekly menus. At the Gardens, I am always well taken care of, clean, and safe. My favorite activity is "Arts and Crafts". Al of my handiwork is prominently displayed in my room.