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My loved one was only here for a few months. I would have liked the administrators to check in with the resident a few times. Mom wasn't always able to communicate with care attendants very well. We would recommend Elk Ridge Alzheimer's Special Care Center and we would have Mom stay there again, if necessary.... Read more
Elk Ridge Alzheimer's Special Care Center in Maplewood, Minnesota, provides residents and families with the services and resources they need as they transition to community living. This state-of-the-art community features lush gardens, sun-filled courtyards, and warm common areas that make socializing easy. Here, residents can choose freedom, security, and connection with all the comforts of home.
Located in Maplewood, Minnesota, a vibrant city with a strong heritage, Elk Ridge residents enjoy living in a diverse and charming corner outside Minneapolis. Residents love the proximity to North Hazelwood Park and Maplewood Mall, as well as the many dining and entertainment options surrounding the community. The community offers easy access to major highways and interstates, making the centralized location perfect for visiting family and loved ones. Elk Ridge is also adjacent to Fairview St. John's Hospital for immediate medical needs.
Residents and families can find peace through the JEA-exclusive Meaningful Moments programming. The staff offers customized care plans and purposeful activities to support each resident's mind, body, and spirit. The dedicated care team works hard to provide residents with high-quality care, maximum independence, and support when needed. Other services in this community include routine housekeeping, laundry services, meal preparation, assistance with activities of daily...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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36 reviews8.5
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A Place for Mom has scored Elk Ridge Alzheimer's Special Care Center with 8.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Elk Ridge Alzheimer's Special Care Center has 36 reviews with an average "overall experience" of 3.7 out of 5.
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There are so many pluses, I think the negatives are coming from The guardian That we chose and are in the process of removing. However at some point in the last year management has changed, the facility has started smelling of urine and the food quality has gone down. So changes have happened but I imagine turnover is tremendous and it's a very hard job and something challenging to manage. There is a possibility with the new Guardian that we might find a different facility. Or shall I say look for a different facility. My favorite thing about the facility is that the activities director is phenomenal. They are constantly doing things constantly going places they are very engaged lots of little parties. Which I think is the most important thing for my mother she's very social. When we first moved in I felt like the staff Was phenomenal it was cleaner The food was better.
Response from Elk Ridge Alzheimer's Special Care Center
August 14, 2024Thank you for sharing your honest feedback. We’re thrilled to hear that you appreciate our activities director and the engaging programs we offer—keeping our residents socially active and happy is a top priority for us. We’re sorry to hear about the concerns you’ve noticed regarding recent changes. Your insights about the facility’s cleanliness, food quality, and staff turnover are taken very seriously. We’re committed to addressing these issues and making improvements to ensure a positive experience for all our residents. Please feel free to reach out directly so we can discuss your concerns further and work towards a resolution.
My loved one was only here for a few months. I would have liked the administrators to check in with the resident a few times. Mom wasn't always able to communicate with care attendants very well. We would recommend Elk Ridge Alzheimer's Special Care Center and we would have Mom stay there again, if necessary.
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Response from Elk Ridge Alzheimer's Special Care Center
July 26, 2024Dee, thank you for your feedback and recommendation. We appreciate your perspective and are grateful for your trust in Elk Ridge. We apologize for any communication challenges your loved one experienced and will use your input to improve our resident check-in procedures. Should you need our services again in the future, we'll strive to exceed your expectations. Thank you for being part of our community.
My loved one was previously a resident at Elk Ridge Alzheimer's Special Care Center and the experience was poor. Due to the unclean environment, theft of personal property, food that looked unappetizing and poor quality of care....I ended up moving my loved one to a different facility. I would not recommend Elk Ridge Alzheimer's Special Care Center to others.
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Response from Elk Ridge Alzheimer's Special Care Center
May 21, 2024Thank you for taking the time to share your experience with Elk Ridge Alzheimer's Special Care Center. We are truly sorry to hear that your loved one's stay did not meet your expectations and that you encountered several issues during their time with us. We take concerns about cleanliness, property security, food quality, and care standards very seriously. Your feedback is invaluable as we continuously strive to improve our services and provide the best possible environment for our residents. We would appreciate the opportunity to discuss your experience in more detail to better understand the specific issues and address them appropriately. Please feel free to contact us directly at 651-779-0500. Your insights will help us make necessary improvements to ensure a better experience for all our residents and their families. Thank you again for your feedback, and we wish you and your loved one all the best in their new residence.
We haven't been there since [date removed] since dad passed away. The biggest problem we had was things missing from dad's room. Still trying to get a quilt back. I understand the environment but at some point items should reappear like his glasses. My focus has not been on he facility as it has I have ben focused on finalizing his last paper work. If it wasn't for those things, it would have ben all 5 star. He lost his quilt, glasses, watch and a ring. These were items he wouldn't give up so we didn't take them away from him. We should have known better. They were all very very nice and helpful. Personal items. Locked up closet doors would help a lot. Dad also like to pack his things and a locked door would help with that and keep others out of the closet as well.
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Response from Elk Ridge Alzheimer's Special Care Center
May 1, 2024We're deeply sorry for the loss of your father and for any distress caused by missing items from his room. Your feedback is invaluable to us. Our team is committed to providing compassionate care and will continue to improve our services based on your valuable input. Thank you for sharing your experience with us.
We couldn't be happier with our choice!! The entire staff at Elk Ridge are amazing! Mom has the opportunity to join in the various activities or if she just wants to snuggle up for a nap that's OK as well. She never feels pressured to join. They allow each person their independence no matter where they are at in the disease process, each person is treated with integrity, respect and patience. I am always kept informed of how mom is doing especially if something has changed or something has happened. I know I can stop in to see mom any time, any day and she is well taken care of, feels safe and happy.
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Response from Elk Ridge Alzheimer's Special Care Center
April 8, 2024Mary, thank you so much for your wonderful feedback! We are thrilled to hear that your experience at Elk Ridge has been so positive and that your mom is well taken care of and happy. Our dedicated staff works hard to create a supportive and engaging environment where residents can thrive and enjoy their independence. Your kind words mean a lot to us, and we look forward to continuing to provide excellent care for your mom.
Staff are very friendly and genuinely care about the residents. Any questions or concerns were addressed promptly. Facility is clean. It’s been difficult for us to place mom in a memory care facility but we feel assured that she is safe and well cared for.
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Elkridge was very helpful and customer service oriented as we were on-boarding. They made the process very easy. After we got there, beyond minimal care needs we were pretty much ignored. This facility was not a good fit for our person and I think management knew that from the start, but they had several open rooms at the end of the year and were eager to fill them. I would NOT recommend this facility. We were there for a short time - in that time not one person from leadership called to ask us how it was going or what we might need. The food was terrible - the menu was not provided on a monthly calendar as promised. Sometimes it wasn;t even posted on the whiteboard outside the dining room. Rice was served at nearly every meal and hot dogs were served nearly every week. There was rarely any fresh fruits and vegetables. And as an aside - candy was handed out frequently and not just a piece or two - but by the bag full. We found lots of candy wrappers in the room when we moved out. Our person gained 20 pounds in 2 months. The daily care staff were good people. Obviously, they cared about our person, but it was not obvious who had what role. It was VERY difficult to learn people's names as not everyone wore a name tag that was visible and there were lots of new people, in and out. One of our prescriptions ran out and we learned this from our person, not the med staff. It took weeks to replenish - there was NOT good communication. We spent nearly $20K in a little over two months at Elkridge and when we left and asked for some of the fees to be returned to us, we were denied. This organization takes money, provides the minimum services and doesn't care if you stay or go.
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Response from Elk Ridge Alzheimer's Special Care Center
February 13, 2024Thank you for taking the time to share your experience with us. We're deeply disappointed to hear that your time at Elk Ridge did not meet your expectations. Providing exceptional care and service is our utmost priority, and it's disheartening to learn that we fell short in this regard. Your feedback regarding the lack of communication, food quality, and overall experience is invaluable, and we sincerely apologize for any inconvenience or discomfort caused. We take your concerns seriously and will address them promptly to ensure that such issues are not repeated. Please know that we're committed to improving and providing the best possible experience for our residents and their families.
It was recommended by a friend. I would recommend it to a friend, as well. We had an excellent experience. I picked this place because of the friendly and homey atmosphere. The administrator and activities directors ad wonderful.
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Response from Elk Ridge Alzheimer's Special Care Center
February 2, 2024Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed the friendly and homey atmosphere we strive to provide. Our team works hard to ensure everyone feels welcomed and engaged, so it's wonderful to hear that the executive director and life engagement directors contributed to your excellent experience. We truly appreciate your recommendation and look forward to welcoming you and your friends back soon!
The staff is really wonderful, especially the executive director and activity director. The facility needs some deep cleaning, especially the screens in the heating units and in the hallways. The windows are dirty! The floor in the dining room needs a thorough cleaning after each meal! Quite often it was sticky! In the summer the plants needed more consistent watering in their beautiful courtyards. It is such a gorgeous facility but it needs to be kept that way.
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Response from Elk Ridge Alzheimer's Special Care Center
January 26, 2024Thank you for your feedback and for recognizing the dedication of our staff, particularly our executive director and activity director. We truly value your input and apologize for any cleanliness issues you encountered during your visits. We are committed to maintaining the beauty and cleanliness of our community to ensure a positive experience for all our residents and guests. We appreciate your insight and hope to exceed your expectations in the future.
I would never recommend to anyone. I would never chose this community. . It was the worst experience.
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Response from Elk Ridge Alzheimer's Special Care Center
January 26, 2024We are truly sorry to hear about your disappointing experience. We value all feedback and take it seriously. Please know that we are committed to continuously improving and addressing any concerns raised by our residents. If you're open to it, we would appreciate the opportunity to discuss your specific experience further and work towards resolving any issues you encountered. Please feel free to reach out to us directly.
We gave the meals and dining service an overall 3, but with the new cook they have things are starting to improve. What we like the most about the Elk Ridge community is the loving and caring staff as well as the music. We would recommend this community to other families based on the experience we have had so far. Friends and family repeatedly comment on how nice a place this is.
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Response from Elk Ridge Alzheimer's Special Care Center
August 25, 2023Thank you for sharing your feedback with us! We're delighted to hear that you've noticed positive changes in the meals and dining service with our new cook. It's wonderful to know that our efforts to enhance this aspect are making a difference in your experience. We greatly appreciate your kind words about our loving and caring staff, as well as the enjoyable musical atmosphere. Providing a nurturing environment is at the heart of our mission, and we're thrilled that you feel the warmth of our community. Your recommendation means a lot to us, and we're glad that your friends and family also recognize the positive attributes of Elk Ridge. We remain committed to continuously improving and creating a wonderful living experience for our residents and their families. If you have any further feedback or suggestions, please don't hesitate to share. Thank you for being a part of our community!
I would tell others looking into Elk Ridge to label everything. Things tend to walk off with memory care. With that being said, leave valuable items with family. Beyond that my experience has ben very good. The room sizes are very good, but I think that more single rooms should be offered and at the same price as the shared rooms. I gave them a 3 due to missing things and lack of phone calls when my dad has to go to the ER.
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Response from Elk Ridge Alzheimer's Special Care Center
August 1, 2023Thank you for taking the time to share your feedback about your experience at Elk Ridge. We truly value the opinions of our residents and their families as they help us improve our services. We are glad to hear that overall, your experience with us has been positive. We understand your concern about items going missing in memory care. Labeling personal belongings is an excellent suggestion, and we will make sure to communicate this to all our staff and residents' families. Your valuable input helps us identify areas for improvement, and we are committed to addressing these concerns to provide the best possible experience for all residents and their families. If you have any further suggestions or questions, please feel free to reach out to us directly. We appreciate your continued support and look forward to continuing to provide exceptional care and service to you and your family.
In our family's experience at Elk Ridge, leadership is responsive and caring. The facility is nice indoors and outdoors. I would recommend it to other families.
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Response from Elk Ridge Alzheimer's Special Care Center
June 12, 2023Thank you for providing your feedback. We at River Oaks set a high standard for ourselves and strive to protect, engage and love those living with memory loss. I am happy to hear that you had a positive experience at our community and found our management team to be responsive.
The facility was very nice, and the staff took very good care of my loved one, along with hospice. My loved one was only there a few days. Overall, I probably would recommend to other families.
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Response from Elk Ridge Alzheimer's Special Care Center
April 17, 2023Thank you for your 4-star review. I'm sorry to see that your loved one was only with us a few days but am happy to hear that your loved one received good care.
Elk Ridge Alzheimer's Special Care Center was a good place for my loved one, but there were definitely some deficiencies. My loved one truly needed more care than they could provide. I would recommend this facility to friends and family, depending on level of care needs.
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The staff here are very kind and patient, I'm always seeing them interacting with patients. They have a lovely care team. I like that it's a small facility, they seem to have enough staff, which is critical. It's a good facility and I would recommend them to others. My mother's mattress isn't good at Elk Ridge, my biggest complaint. She doesn't always like the food, and she gained an alarming amount of weight... these are our only issues.
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Response from Elk Ridge Alzheimer's Special Care Center
March 16, 2023Sandy, thank you for your kind review. Our purpose at Elk Ridge is to provide a community that protects, engages and loves our residents living with memory loss. I am glad that you have found that at our community. Please reach out to our Executive Director to discuss your concerns regarding the mattress and weight gain. Thank you!
Friendly staff nice clean building and lots of activities.
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Response from Elk Ridge Alzheimer's Special Care Center
March 13, 2023Thank you for your review. We'd love to hear more about your experience and how we can improve from a 3 to a 5 star review. Please reach out to our Executive Director so she can understand how she can better meet your needs. Thank you.
I would give the Staff, facility and services a 10, actually. I and my family could not have been more pleased with our experience with Mom at Elk Ridge. She spent her final days in a warm, caring, considerate and comfortable environment. And I am grateful for A Place for Mom as a resource, and for helping us to find this exceptional place for our Mom. Thank you!
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Response from Elk Ridge Alzheimer's Special Care Center
March 10, 2023Cheryl, thank you for your 5-star review. At Elk Ridge our purpose is to Protect, Engage and Love our residents. I am so pleased that you and your mom found that at our community. We are honored that you chose Elk Ridge and that we had the privilege to care for your mom. I will be happy to share this review with our team.
We were very happy with our tour experience at Elk Ridge. It was very comparable to the facility that we chose. The only reason we chose the other one was because they had an LPN that was on staff 24/7 which was hard to find anywhere else.
Response from Elk Ridge Alzheimer's Special Care Center
January 25, 2023Thank you for your review. We understand that choosing a community is a difficult decision and we are happy that you found the right community for you and your loved one. Please reach out if there is anything we can help you with in the future.
Elk Ridge Alzheimer's community was such an outstanding experience for us. While our loved one was a resident there, there were several staff members that were able to work with our loved one in a respectful manor and appropriately redirect when necessary. The staff members get above 10 stars - given what they have to work with and the different high levels of Alzheimer and difficulty they were outstanding. There were more activities then what you can image - during Christmas time they had Christmas carol's and piano playing constantly. We would recommend this community to other families .
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Response from Elk Ridge Alzheimer's Special Care Center
January 25, 2023Thank you for your wonderful review. Elk Ridge is very fortunate to have such amazing team members who truly understand our purpose to protect, engage and love people with memory loss. We agree that they deserve 10 stars.
See what the neighborhood has to offer and what’s nearby:
Elk Ridge Alzheimer's Special Care Center offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Elk Ridge Alzheimer's Special Care Center 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (651) 779-0500 to reach a resident at Elk Ridge Alzheimer's Special Care Center.
To reach a resident at Elk Ridge Alzheimer's Special Care Center call: (651) 779-0500
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.