Desert Winds Assisted Living and Memory Care

My Aunt is living in Desert winds assisted living, [name removed] takes such wonderful care of her, always listens to what she has to say, she is so patient with her, she cares to all of her needs, and is all around such an amazing quality person and her work should not be left unseen. She works so hard at her job and my Aunt has told me the management staff is lacking. I hope everyone gets the chance to meet [name removed] and how wonderful she is to the community.

I feel they do good for the better help they have.

Great

My mom has been here for almost 2 years. In that time, there have been 3 Directors, 3-4 head nurses and 3-4 Market Directors. The turnover has been a concern. Elderly people do not do well with change. The instability is a problem. Not sure why their staff keeps leaving. We have to stay on top of everything. Thank god my mom has us!

I would rate this facility average at best. About 60% of the caregivers are on the ball, the rest are questionable. The care given isn't up to par with what we were told during the introduction regarding the services that would be provided. Also, things just seem to disappear from the resident's rooms. The facility also needs some physical upgrades. Carpeting stained and flooring loose in dining room. The staff, or administrators of the facility, do a very good job with what they have to work with. They always respond to our concerns and requests very promptly. [Name removed] and [name removed] are excellent people in their respective positions. Also [name removed] at the reception desk.

Good clean attractive place to live. The help is always friendly and helpful - glad to be here.

I feel so blessed that I found Desert Winds Memory Care for my husband. During a very stressful time, I experienced the most incredible support and concern from the caring and loving staff. The staff and Executive Director are exceptional in every way. The facility is very clean, food is great, and fun activities for residents. I am beyond grateful for this loving community.

We love it here with a home environment. Food is excellent compared to 4 previous places that we lived at. I will definitely recommend this place. Husband has dementia and has adjusted very well to new surroundings. Very friendly and helpful people.

My 96 year old mother resides at Desert Winds Assisted living. The staff has been wonderful from the director to the staff that cleans and does laundry. The front desk staff is always helpful and so caring. Any questions can be answered by [name removed] the sales manager, she goes above and beyond. The nursing staff is very compassionate and works with residents doctors. The atmosphere there is nurturing. Mom’s memory is slipping; the staff will go and get her to participate in activities. I have great peace of mind knowing Mom is in such a caring palace.

My husband and I toured Desert Winds Assisted Living during our search. The people there were friendly and answered our questions, but we did not like the fact that it was 2 stories and no elevator.

I thought it looked really depressing and very hospital like. I just would never put anybody in there. It's probably better than some but it was definitely several grades lower than the place we chose.