Desert Peaks Assisted Living and Memory Care

The staff is good, but there is a bit of a lack of communication. Security is good for keeping patients safe and not roaming around outside. The move in process was easy, and the facility was clean. I would recommend this facility to others.

I am currently a resident at Desert Peaks Assisted Living and Memory Care and overall things have been very good for me here at this facility. I would recommend this facility to others.

What we really like Desert Peaks, with us all living out of town and out of state we really appreciate their great communication. The sales director was extremely helpful getting everything organized for us long distance,

Everybody was friendly. The interaction with the staff has been good. They need to add more veggies to the meals. I picked this community, because it provided what my loved one what needed, and it was out in the country. I would recommend, that other famlies check it out.

We have been very pleased with the care, kindness, friendliness and caring of the staff. Our brother has been in a couple of other assisted areas the last few months and it was not a good situation at all. The second place he was at by the second day he had none of the cloths we had taken him! Just the atmosphere there was depressing. Desert Peaks, from the moment we walked up to the entrance we felt welcomed and the other residents seem like they are HOME not just thrown away and forgotten. Thank you for always being available when we have questions and concerns. I definitely will spread the news of how much we appreciate Desert Peaks Assisted Living!!

We have a great first impression with Desert Peaks, we have recommended the community to others and will continue to do so.

I would recommend this community because I felt that this community was very homey and they allow a lot of independence for the residents and guest, they are very flexible. They had activities like social hours, crafts, bingo, movies and more for the residents to do. They also even let the family participate in the activities also when able to.

I would recommend this community for your loved one. We are not there any longer due to some changes in respite care but this is still a great community for your loved one. The only things we used the community for was respite care. They did not meet our needs for long term care.

Our loved one is only three months in and so far our families experience has been pretty good. We do think the value is just about what we expected and we would recommend this community to others.

One thing we really liked about Desert Peaks Assisted Living was how helpful the staff members were. The rooms at this community are big and clean, and we would recommend this community to a family or friend.

Desert Peaks is a small enough community where you won't become just another resident and get lost in the shuffle. The staff is helpful, friendly and caring. My husband's parents live there and they appreciate the attention and concern given for their health and well being. A variety of activities are provided both within and outside of the facility, and residents are encouraged to participate. My husband's parents like it there.

really liked the facility but not location from my home.

I went on o tour here and the staff was nice and helpful. They answered all of my questions. The place was clean it was a nice place. I really liked it but it was to big and there were to many people here. They served a lot of mexican food here and mom hates that type of food.It just wasn't a good fit.

This facility has been more than I expected and continue to go above and beyond expectations. I like that the staff take my Grandma out and go for walks around the facility and she isn’t just confined to the memory care unit. They actually talk to her and keep her thinking and active. The staff treats her very well and they are always on hand when we need them. They also have a lot of activities like decorating the halls for the seasons, arts/crafts, and taking them on field trips to art galleries. I would highly recommend this community to other families.

First and foremost the residents were all nice and kind. A few residents companions, as they call them, were also kind and made attempts to greet and introduce themselves. My daughter and I had been speaking with the facility manager [Removed] for a few weeks about the placement of my mother into the facility. I had set up a meeting with [Removed]. When we arrived we were greeted by the receptionist who directed me towards the assistant administrator who stated that [Removed] was busy talking calls in her office. I was caught off guard because our initial walk through was scheduled to be [Removed]. In any case the assistant administrator was very nice and gave me a tour of the facility which I wasn't so impressed with. There was a strong odor of feces in the hallways where the residents reside. The Wellness nurse also spoke with us for a brief period as he was assisting with residents. I can't recall his name but it's nice to see the manager gentleman hands on with the residents. I was taken by the kitchen and introduced to the cook [Removed] who was very kind and explained how the meals were prepared fresh daily. I then went to the back where I think it was called the Alzheimer's Unit, again the smell was horrible. A resident was asleep on the couch and other residents were asleep at the dinning table. As we walked through to the TV room, it was if no one had bothered to clean up after lunch. Pretty disgusting. There was food spilt all over the floor and the table had juice spilled over. Finally as we proceed back towards the Assistant Administrators office we pass [Removed]. The assistant had tried to introduce my mother and myself to her. It was a very awkward introduction. As if she was uninterested or preoccupied. Extremely rude. Needless to say we have since settling my mom into a different local assisted living community. Our search for the perfect place for mom was not an easy but I hope this review helps others to not waste their time as I did.

Toured and not impressed, nothing going on for patients as far as activities, they had a board full of stuff that wasn't being done. People in wheelchairs pushing themselves after meal while staff walked by on phones, director in office on her cell phone with doors closed while the one staff member toured us but we seemed to have bothered her. Floors were dirty in dining room with dirty plates, carpet looks like it hasnt been washed. Walked by back door with 4 staff smoking by back door, whos caring for the people? "The back" was depressing which is their dementia lock up, people just sitting on couch sleeping while staff member was on phone. Only on call nurse, rooms are small and people look to busy to care for the patients. By busy I mean on phones and smoking. Move on if your looking to expensive to pay them to ignore my parents needs.

The assisted living area was very nice. The memory care was a little depressing.

Severely under staffed. Unprofessional facility. From the service to the medical.. desertpeaks has no true care for residents, or its own staff.. "the boss" isnt a good "capitan" don't aboard your loved ones on a sinking ship.. of bedsores and neglect!