Creekside on Bardstown

We do not have anything to compare it to. She has only been at [facility removed]. But hearing other stories of other places they all seem to have the same issues.

Our loved one didn't have any meals, she didn't do any activities and she was only there for a little less than a week.

The place & people was very nice. Additional comment: it was just too far away from her friends. They were all older ladies who just couldn't drive that far .

We chose Creekside on Bardstown because of the friendliness of their staff. They were very welcoming and made you feel like you were at home. There are only a couple of workers who have been less than friendly.

It's small but they obviously care about the residents. I got to actually talk to a couple of them and they seemed happy there. Value for the money and no level-of-care fees.

I would recommend the facility. A lot will have to do with the individual, though. They have outings and activities. It is a small place, everything on one floor. That was appealing due to possible emergencies, ex: fires. Some of the places that we visited were very nice. But they were multi level buildings. More expensive and second level rooms. That was a no go for us.

When I first brought my mom who was suffering from Alzheimer's and dementia to Creekside our biggest concern was her safety as she would escape my house while I was at work I was unable to be with her 24/7. Noted she was as fully able to care for herself when she first went to Creekside The first couple months things seemed to be going great until They failed to give her life saving medication as prescribed by her doctor. The first time she spent a week in the hospital as a result of not receiving her meds. We trusted the mistake would be fixed only for it to happen again. She spent another week in the hospital the 2nd time and needed a rehab. She never recovered and unfortunately passed away on Oct 4th from the lack of care she received at Creekside.

Their night communication could be better - that could be an area of improvement. We do like all the activities they have for the residents there as well as the security they provide.

They are a very engaged group of caregivers with a passion for caring for the elderly. Generous, kind, welcoming, service above and beyond.

For the most part everything has been very good. I appreciate the friendliness and cooperativeness of the staff.

The workers are wonderful. They take very goodcare of the residents. They make sure everyone is happy joyful. They are very organized. The staff creates events for the residents to do and it's really fun for everybody.

I found them to be unprofessional. When I came in to visit, the staff would be doing personal things at the counter - doing their hair, eating, etc. - and when I would ask for help, they would tell me they were unavailable. I was not pleased with the care. They weren't washing my loved one as promised, so I had to do it myself. I would come in and find the staff in his room when we was not there, which they should not have been. We had a very poor experience.

They treated my grandmother horrible. They did not believe her ever. She was in severe pain all the time. I don’t recommend them. My mamaw died after 10 months of being there and I reached out many times to try and get her better care.

Only complaints really have to say is that dad says the food is not good, he is not happy with it or the options.

Without A Place For Mom I don't believe I would've been able to handle the situation we were put into on my own as easily as I did without their help. A Place For Mom it's a valuable resource for families put in a situation whose loved one needs more care than a family member is capable of performing . Creekside on Bardstown allowed my mother to enter the facility knowing she would be under the Hosparus program . [name removed] took care of our every need and addressed my mothers personal concerns helping to reduce her anxiety . And when my mother passed on May 16th all of the employees showed amazing professionalism and much appreciated compassion . I would highly recommend Creekside on Bardstown .

Our family is having such a wonderful experience it is almost to good to be true. Our loved one due to their health is not able to participate in many of the activities but from what we can see they seem to be great. She loves the meals, she says breakfast is her favorite, lunch is a little on the lighter side when it comes to what they offer but dinner is usually really good. We would definitely recommend this community based on our families experience.

During the duration of our loved one being there it was a wonderful experience we really liked everything about Creekside on Bardstown. The love that it is a smaller community so the residents and staff are very close knit. It was exceptional and we have already recommended this community to others and we will continue to do so

I was not aware that there was little medical care and attention available.