Creekside at Three Rivers and Creekside Villas

I would highly recommend looking elsewhere for good care. This facility is the pits. You can't trust that your loved one will get any type of care. The food is gross and most of the workers are lacking in skill and training for taking care of senior citizens. They charge way too much for the care given. The rooms are filthy and never cleaned. Our loved one that lived there fell and laid in the floor for more than 30 minutes pushing her help button. She went to the hospital and Creekside was still dropping food in her room 3 weeks later. This place needs to be shut down.

Please do not put your loved ones in this facility. My grandmother lived here for nine months. During this time, we struggled so much with the facility just to get her needs met. This facility will provide the bare minimum and will not give what you are promised to the memory care residents. It's dirty and understaffed with uneducated people who lack proper understanding of memory disorders. There are a few good caregivers, but overall they cannot provide for residents adequately because the management is disorganized and chaotic.

Did not stand out. Long distance from Nashville but pretty much similar to many other facilities. Program is not robust, If I remember correctly, food is cooked elsewhere and brought in on trays similar to hospitals. Not exactly a family homey feeling.

This is a very lovely community and my mom & I were impressed with its plan and the decor when we came for our tour. Now that my mom has moved in she really likes her one bedroom/bath with a kitchenette, it's spacious and with her furniture all set up, it makes it feel more like home. Mom likes joining her tablemates in the dining room and they enjoy the menu and food. They do offer a lot of amenities that mom has started to take part in and there are field trips and special events as well. This has been a good move and we would recommend coming here for a tour.

My mother is doing well with her move to this community. So far everything is working out well, and I'am pleased with all they have done for us. They have plenty of activities available. The staff is amazing, they are very attentive to her, and her needs. This is a lovely community, and I would recommend it.

My mother is doing great with her move to this community. I know she is safe, and in good hands at this community. They have a great staff. They have been helpful, and very kind. So far I like everything about this community, and I would recommend it.

we spoke and they are assisted living only. looks wonderful however

Very nice and everyone was really helpful. There staff was interacting with the residents. This is an older community then we were looking for. Also the feel that we got was more like a nursing home instead of a home.

Such a beautiful place! I felt as if my Aunt had finally found the perfect place to provide the care she both needed and deserved, however upon my entrance into the main lobby the atmosphere certainly was not the friendly, home like one that is promoted. During our time at this community the drama increased daily; issues ranging from; inappropriate behavior in the parking lot, allegedly drug addicts coming in at all hours, to a very open relationship that involved those in management, and was discussed freely in front of residents. Activities were posted, but always cancelled, or rescheduled, our complaints about the lack of service that was offered and we felt being well paid for were disregarded and never addressed. My mother received very rude, unprofessional responses when she attempted to discuss ALL of the unethical, inappropriate, and very rude behavior, that not only she had witnessed, but others as well. Bottom line it is a beautiful place and some wonderful people are there and providing the care they are supposed to, however that isn't the case for the management and main office. I would recommend this place if you want a brothel, but not for dependable, peace of mind care. Which they promise continuously, yet can't seem to follow through.

I was able to take a tour of this community. the staff was real informative and explained what they had to offer. I thought that the community itself could use a remodel. There are a few places that are chipped and cracked. However, the community was clean and neat.

My loved one did not receive the care that was promised to my family during our tour. The community was never staffed properly and there always seemed to be a mix up with the scheduling. They also provided poor care for my mother who has memory loss, I am very dissatisfied and would not recommend this facility.

This community is clean and good looking. The staff are very nice and cooperative. I like knowing that the staff honor my requests like providing all the help for my wife. I did have some issues in the beginning about hygiene but that is all corrected now. My wife's has not been able to join in any activities. The food is good, I like the portion sizes and I eat there all the time! I would recommend this community because my wife is doing better.

I have been very pleased with the facility and the care that Mom is getting. She, like so many other Alzheimer's patients wanted to wander and "go home". The staff has been very successful in redirecting her thoughts so that she is not so confused and always wanting to "go home". They have given her a "job", where she helps the other residents fold their laundry and she just loves it. She always wants to help or be needed, so the staff at the Reflections at Creekside are finding new ways to engage her mind so that she can feel useful. I appreciate their caring attention to my Mom.

Overall we're very pleased with how things have turned out at Creekside at Three Rivers. It's a clean, nice looking facility, and the people here all seem very friendly. They provide very good care for the price! I do think they feel a bit understaffed, but the people they do have are professional and hard working.

They are going pretty good. We have had a few hiccups at first, but we are getting them ironed out. We are getting everyone on the same page. We do our medicine through mail order and come to find out they didn't. There were some communication issues with that at first, but other than that everything is fine.

Our experience with Creekside at Three Rivers has been a very good one. The staff here is friendly and professional, and they've really been a big help to my family through some difficult times. The service has been excellent, and I would recommend them to others,

My dad is living there and he has improved a lot. I think it's because of the great care he's geting and the attention he's receiving. I've been pleased so far with everything, the service, the food, it's all been excellent, really.

They have a nice list of activities, but it seems that only about 50% of the time do they do what they have listed. There can be more activities and getting the residents engaged. The people there though are very nice and seem to be really good people that genuinely care and are really friendly. They just seem to be slacking a bit in the creativity department.

Lovely facility. Residents were friendly, cheerful, and honestly hilarious. Nurses were respectful of the residents and extremely conversational. Even folks who were 'new' were excited to show off the property. Memory care was a bit larger than we would like, but the aides and nurses were caring and engaging. It DOES seem like a community that is close knit - which can be great - but it seemed that there might be some 'melrose place' style drama. We heard about the casanova who enjoyed visiting his many girlfriends, then a 'heartbreaker' who was involved with one gentleman, but when another moved in she 'dumped' him. The comment was that he was 'heartbroken' and took a long time to get over it...but was said with a laugh. Maybe it wasn't serious by any means, but I felt bad for the guy - especially when it seemed that maybe everyone in the whole joint knew about it. Last up, the dining center doesn't have assigned seating, but there was a comment mde that it was like 'church' and everyone had their spot with their friends. It could either prove to be an amazing place because everyone is getting along and engaging, or it could be a disaster - depending on how quickly someone acclimates or how 'popular' they might be. All of that said it's still one of our top two (out of 9 visits). Loved the facility, the layout, the staff, and the 'senior party' atmosphere. Just hope that if my mom moves in she doesn't feel overwhelmed, rejected, unpopular, or 'heartbroken.'

Things have gone very well overall at Creekside at Three Rivers. The staff here are very friendly, very caring people, and they do a great job keeping families apprised as to what is going on with their loved one. I would recommend them to others looking into care in the area.