Country Cottage - Montgomery

My mom is receiving great care at Country Cottage. I feel at ease and appreciate the attention and kindness of the staff! I highly recommend Country Cottage to anybody looking for care for a loved one.

Very well -kept, beautiful outdoor / garden area. The Administrative Staff (management) are so wonderful! Very friendly, informative and communicative about your loved one. The room could be bigger (we selected a smaller one for various reasons) but we make it work and I encourage Mom to spend more time out of her room socializing, & taking advantage of the facility. I wish they did more activities , at least 1 or 2 per week, but when they do the group activities, they are wonderful. I just wish they would have everyone get together and do something ... Things like a balloon toss, or just something that gets them moving more, and bonding together at the same time. And entertaining the residents a little more bc I feel most are alone most of the time and would benefit from these types of inexpensive activities .

The room was nice. But the cottages did not provide what we expected and my dad only lasted a few months there before we had to move him. Some staff were very kind, remembered my mom's name and were gentle with my dad. Others were sullen and unfriendly. Some of the caregivers complained about my dad to supervisors in an appropriate and professional manner - he was indeed a difficult patient ! And others just vented at my 80-year old mother in a way that hurt and offended her. Quality of care - mixed overall. Many hours a day alone in his room with the TV on. None of the enrichment and group activities on the schedule were offered in the Memory care cottage - just the Common Room TV. Clean and easily accessible dining area. Traditional southern food with lots of starch and sweets. My dad's diabetes worsened greatly on the diet. Nothing offered to memory care units. My dad got physical therapy a few times per week and my mom visited daily for several hours. Otherwise nothing. Value for cost - this is very hard for me to judge. With so few facilities in Montgomery, and the "nicest" place completely out of our price range, the Cottages became our only option when my mom was desperate for a placement. The other facilities we visited had more activities going on besides the TV, but they could not meet my dad's care needs. It was a lower cost than avg, and I imagine lower care than average.

The staff and residents are extremely friendly. That is the main reason we chose Country Cottage.

It's been great. I would recommend it.

The food is a big disappointment. It's rarely what's posted on the weekly menu board & it's always served cold, never warm enough. Mother didn't get a shower, her clothes washed or her room cleaned at all in her first week. Her morning meds were skipped one day & I discovered that she had not been given her Eliquis at all for at least a week. Mother is legally blind & I've told them about that, but there's been no effort to let her know when activities are happening & no effort to explain how other things are done. I don't think all of the staff members have even been told about her vision limitations. Watching TV is her only entertainment & she has a huge 75" TV, but the Direct TV service is sketchy & the channel she watches almost exclusively often freezes up & there's only one person who can re-boot the system to get it back. When that happens at night or on the weekend, she's stuck with no TV until that person gets back.

She is in a better place than alone at home - it was close proximity to my house. My mother has improved since she has been there. She has met friends there and I think she will only get better.

It's adequate but you could probably find better. Seems very nice when you go to visit but most of the staff is indifferent to the residents. The staff needs better training, more supervision and less time playing on their phones.

When it comes to the care services, we are not sure he's getting cleaned as well as he should be but he could also be denying help with bathing. He's put on weight and he says food is good. They need more activities. Supposedly they're hiring an activities director but I don't think it's happened yet and I feel they should make the memory care residents participate in activities it's one of the more affordable facilities and I think it's great there's no steps of care

I'm middle of the road...the place is ok. I've had several instances where I didn't like the situation. My family member isn't sure if they are happy there. My biggest concern is lack of activities for engagement.

They are super friendly and helpful. Anytime there is a question or concern with my friend they call me right away. They stay in really good communication with me on what is going on with him and we made all the adjustments together that we needed to. I would definitely recommend Country Cottage.

This is a good place. They have good nursing care here. I feel my loved one is in good hands. The nurses are watching my loved one carefully and has assisted the family in taking the pressure of care for our loved one off of the family. The staff communications is very good, and they are in contact with the family with questions or concerns. There are three meals a day served to the residents. The food appears to be good from what I have seen.

There are not too many activities because they are so busy. Overall, they offer good care.

Country Cottage has been awesome. The facility is super clean. The staff has been great. It's very budget friendly. They were one of the most affordable memory care facilities that I saw. Also, there are no tiered levels of care - all care is included for just one price. And the staff communicates very well. They reach out via text and email and are constantly checking in with me. My family member loves the food and is very happy there. One area for improvement is I think they could use a few more activities.

This is one of the best community that I have ever been in or worked with. I have worked with several communities recently. The staff made it a great experience. They would make accommodations to allow visits with your loved one. The community did allow virtual visits.

We like this community for good care for my mom. The staff is attentive and caring. The community is clean and I like knowing that it is maintained for my mom. The menu is average. They serve the bigger meals at lunch time and not dinner. They need more of a variety. They offer a lot of activities that she is enjoying. My mom likes the trips away from the community. They offer personal care for hair needs. My mom likes the movie nights and a lot of the card games. We would recommend this community for the care of a loved one.

So far everything is working out great with my mothers move to this community. We are satisfied with all they have done for our family. They have been very helpful. She is doing a lot better, and everything is working out very well. This is a community I would recommend to my friends, and family.