Colonial Gardens

Colonial Gardens was exceptional in every way. Staff was happy(well cared for and appreciated by management) and enjoyed their duties. Couldn't be happier. I'd go there myself. Thanks for recommending them.

My husband entered Colonial Gardens in a wheelchair [date removed], following hip surgery from a fall, due to dementia. He was soon walking independently with a rollator. He began to once again enjoy meal times and snack times. He liked being out in the sun in the enclosed central courtyard. Many activities for the residents include: holiday cookouts, planting flowers, muscial programs, and many outside adventures; the zoo, farmer's market, state fair, etc. Families are encouraged to visit any time and participate in activities with loved ones. The staff is trained in memory care techniques, acknowledging residents by name as they pass by and asking how they're doing. My husband was happier due to the socialization and interaction with others. The administrative staff, medical staff, and support staff; maintenance, kitchen, laundry, and housekeeping operate efficiently and answer any questions promptly. My husband peacefully died [date removed], and I am thankful to CG for the kind and safe care.

The staff at Colonial Gardens is attentive and caring, friendly. It has been a good overall experience there.

There are some good staff that are very compassionate to the residents. The building is looking worn on the inside. The carpet is dirty and needs to be replaced. With the change of ownership, I hope things will start to improve. There has been a high turnover of staff since the change. As with all places there are some staff that are friendly and others just see it as a job. When I first toured two years ago, I would say I was impressed, but today, I would just say it is an average facility.

We love literally everything about the Colonial Gardens community! This place has been a huge answered prayer! Couldn't ask for a place to love and care for my mom like they do!!! They truly love her!!!

What our family likes the most about the community is the director, the food and the staff - they are friendly.

My loved one was previously a resident at Colonial Gardens. Overall, it was a horrible experience with that facility. I have since moved my loved one out, but I would not recommend this facility to others.

Based on our experience with the community, It is time to update the carpeting and reupholster the chairs in the common areas. However the staff members at Colonial Gardens seems to be caring about the residents.

We were so impressed with the cleanliness of the facility and how much the staff seemed to care. However, reality has not been as good as promised. We’ve found mom looking at her food with no one prompting her to eat. Memory care patients very often need cues to perform simple tasks like eating. Most of the time her teeth are not brushed. At times when we drop by in the morning, she will still be in bed. No one gets her up for breakfast. I don’t know if she would get a meal if we didn’t come by and get her dressed. Weekends are the worst due to staffing levels. Sometimes she doesn’t get her meds. We thought a facility would provide better care than what she was able to get at home, but we were wrong.

Went to visit my husband and each time it was the same. Clean, and aides and nurses around. Also, they call each patient by name. And answered my questions concerning my husband in a knowledgeable way. They are still people to them, not just nameless patients. My only real complaint was I was not informed concerning the upfront $[removed] community fee. It was a surprise for me the day I brought my husband in. Quite a costly surprise. I did not understand what the purpose of that fee was and didn't ask because mentally I was not all there the day of admission. I would recommend Colonial Gardens to others looking.

The staff is rude. Not attentive to my loved one and his caregivers. I have nothing positive to say about that place.

I picked this community because, it was one of the only dedicated memory care (MC) facilities and was recommended by two friends who were using it for their parents. When a facility has combined MC and assisted living (AL), they often draw on untrained AL staff to help when they are short of MC staff. And that leads to even lower quality care.

They are phenomenal. The care services are great. It has made a huge difference. My loved one seems to like the food. I would recommend to other families.

we have been so happy with Colonial Gardens, the community is always well decorated and clean. We always enjoy their seasonal decorations also. The staff members are extremely friendly and we like how their is a support group that sends out information to families which is extremely helpful. There are always plenty of activities going on and they send out a newsletter every month showing all the different things they have going on. They always encourage the families. The community is right by a hospital which is very convenient and he is receiving all the care in the world. We like that we can come and go as we please, it is a very pleasant and personal atmosphere. We would absolutely recommend to other families.

We picked this community, because it was better staffed, and cleaner. They need more staffing, especially at night. There is a major shortage of RN's everywhere we looked. We chose them for several reasons but since they specialized in Memory care only and not assisted living, that helped make our decision. Please let [name removed]know I really appreciated her help. This has been a very tough road for us.

Overall it has been a peaceful place. Just like with any memory care unit or facility for your elderly, you have to be there to advocate for them. Some of the same things that occur at most memory care facilities - missing clothes, having to remind them to do certain things - also occur at colonial Gardens. But overall it has been a peaceful place for my dad, and he likes it there.

Nice looking place very clean but the service needs improvement.,.the patients need more attention and the food needs to be a balance meal and patients need to be changed and bathe more and activities for everyone not just for some..Very short staff especially on the weekends need more than 2 people to assist 30 to 40 residents

The staff members at Colonial Gardens community are just incredible and really show genuine care and concern towards the residents - they never talk down to them. Anytime there is an update regarding our loved ones they call us immediately. The activities are wonderful - plenty of things going on for the residents to do, however our loved one is not able to partake in the activities anymore. For our loved one they do not like the meals but from what we have heard from other residents they seem good. The value for the money is excellent.