Ciel of Spokane

I would rate all a five. Very clean with caring attendants, lots of activities and family events. I don't think we could have done any better based on what others we looked at. It started as Fieldstone then changed to Columbia Landing and as of the 1st of this year was sold to Ciel. They immediately raised the monthly rent from [fee removed] to [fee removed] which I thought was somewhat excessive but maybe that's what they can do and still be competitive. Not fair but oh well.

What our family likes the most about the Ciel of Spokane community is the staff. Their staff team is responsive, attentive and congenial. Based on the experience we have had so far, we would recommend this community to other families

No words to even begin to explain how beautiful this community is and how caring the staff is here. I toured today and felt nothing but kindness from the staff. The residents were clean and dry. There were no smells and it was a nicely kept building. I really liked meeting all the staff from the housekeepers to the caregivers and even a nurse stopped by to greet me. I would place my loved one here. I am not moving them in only because they are not ready for memory care yet, but when they are they are coming here to Columbia Landing.

The main thing they do well is keeping their tenants happy, and do well at keeping them engaged. I could say they could improve their intellectual stimulation programs and focusing on memory skills and brain stimulation. Overall, I am very happy with the community.

We decided on Fieldstone because it was the newest facility and it also had the best design. The halls are wide and the bedroom's open onto them. There are beautiful photographs in the area and a great outdoor space that residents can go to if they wish. A lot of it depends upon how cognitive your loved one is. Everything I have seen has been great. The facility has 2 different wings but both are very open and the bedroom are an adequate size whether it is a shared room, single room, or suite. My mother in law has gone into hospice care and they have guided us and given us advice which I really appreciate. I would absolutely recommend them to other families looking.

This is the best memory care ever! The way the building, bedroom, and bathrooms are designed makes the residents feel at home. The residents have so much to do all the time. There is a secured small area that is between buildings that houses nail salon, hair salon, activities room, theater, and more for the residents to utilize. There is a secure outside area for the residents to use, as well. It is a big open concept, and there are not hallways to make it feel sterile.

I've been recommending Fieldstone anytime it comes up, they've been amazing!

This community is very clean, and a great value. I was never there during the meal time but from what I could see the meals were immaculate and always well prepared. They have nice activities and are very pleased with this community.

I had my dad here & at first they were fine. The management changed & all of a sudden staff changed as well. 2021 my dad was still there. Dad would not eat. They started giving him Ensure 3X a day. Then I was told he was pushing, shoving people & hitting the caretakers. The Ensure has high fructose corn syrup which impacted his gout causing joint pain & swelling. They then put him on anti-depressants, so many of them that he was dizzy & fell all the time. The only time I could see and hug him was in the ER. He could no longer walk, talk & had pneumonia as he could no longer swallow properly. Fieldstone would only check on him every 2 hours, so he could have choked & they would not know. I moved him in April and had him put in the hospital to get over the pneumonia. As I moved him he was nodded off over his plate & food was dripping down his face and clothes. He is at another facility where he is treated respect & care. He smiles at everyone including me when I visit him often.