Chateau Cupertino

We cannot comment on the are services because we do not require any care, but the staff members are friendly and based on our experience we would absolutely recommend Chateau Cupertino to other families.

The residents and the staff are very friendly. The food is great with a nice variety. Wine is offered with dinner every night. There are a lot of activities including movie night, ice cream social, bingo, cards, reading group, writing group, champagne brunches, and live entertainment is brought in. There is valet parking. The community is two blocks from the fire station which is great for emergencies. The apartments are spacious with large bedrooms.

I have lived at Chateau Cupertino for about 5 months. I really like it, there is a lot going on. They are taking very good care of us during the quarantine for Covid-19. They are bringing are meals to our doors. I am very impressed.

My father has been incredibly happy here for the last 2 years. The food is good, the environs are very pleasant and cheerful, and the people who live here are educated middle class, which fits his social needs. It also has a much higher ratio of men to women than most other retirement homes, so men can feel comfortable here. It has a high proportion of Asians, compared to most such places that are overwhelmingly white, and for a Bay Area person, that diversity is much more comfortable. Chateau Cupertino has a model that I wish were more widely available: it is not a CCRC, but it is Independent Living with meals, housekeeping, and activities, so the costs are relatively low compared to other places since they do not have to do medical licensing. At the same time, they have nice relationships with caregiving agencies whom the residents can hire for personal care, and the costs are also low since those caregivers can serve several people for short jobs. This way residents can just stay in their apartment, rather than having to move to depressing Assisted Living and Dementia wings like in most CCRCs. I don't know why more places do not have this model.

It appears to be a clean, safe, friendly place. There have been a couple of issues since our Mother moved in. The main elevator has been out for almost two weeks now and while we know they are working to get it fixed, it is difficult for our Mother to have to go so far around to get down-stairs for meals, activities, etc. There was also a sewer issue one day when we were there. It seems it was fixed later that day but the smell was terrible downstairs. The staff is friendly and helpful and we are relatively pleased with what we have experienced so far.

The only minor issue I have with this community is I think it could be kept a little cleaner. Mom seems to like the food. They offer only 2 meals on Saturdays and Sundays. They offer some activities. The staff are very very helpful and patient with my mom. I would recommend this independent living community.

The people who work there have all been wonderful and all the residents are super nice and the perfect demographic for my mother. The place is clean and beautiful and there is so much about it that I really like.

I have been living here for about six days and so far everything has been very good. All the food has been wonderful. The have a lot of good activities - many opportunities to do things. I think it is a terrific place and has been very good for me.

I checked out Chateau Cupertino since it was at a convenient location. It looked very nice at first. Then the day that my mother was supposed to move in, she was feeling hesitant and for that and other various reasons I was rethinking the decision. They talked me into it saying "well, why don't you just try it?" So I did. And this is what happened: They charged an outrageous amount for the care and did not provide good care at all. They did not give her the attention she needed and I ended up after seven days having to move my mother out of there. Despite this, they charged me seven thousand dollars just for my mom to stay in a room for seven days! I really feel like we were taken advantage of. They encouraged me to move my mother in when I was hesitant to do so, then gave terrible care, and took thousands of dollars for me. Not a good experience.

This is the Third place for my parents. Mom has been very critical of past facilities and is finally happy here. Great staff and very understanding of my demanding mother. Also the perfect convergence of Price/Quality

Chateau Cupertino is a very nice, pleasant place to be. I like being in Cupertino because I've lived here before and I am able to contact old friends. The food is okay. The deserts are fantastic. They have healthy food options but the unhealthy options are more appealing. Maybe they could make the heathy options look and taste more appealing. Considering the area it's in, I think it's a good value.

Large 2 bdr. 2 ba. units 1000ft2 -$3895. 2bdr. 1 ba. $3900. 2 meals a day.fixed meal times. Parking is problematic. Area around it seems congested. Independent only. No Memory care.