Champions Healthcare at Willowbrook

I know that my friend likes this community a lot, but I have my reserves about them. I was not impressed with them at all. They are not coordinated very well and they tell you that they are going to do something and they don't. They also have not been keeping me informed about what is going on.

We are very happy with this community. The staff members are wonderful and caring. The food is very good. Alot of activities to keep active. We would highly recommend this for great care for other families.

This is nice community for my mom. A clean community in everyway. The food is very good and a variety. Alot of activities for her to enjoy. I would highly recommend this community for great care and value.

I was surprised at the property and the staff. The rooms were larger than the small community homes. Pets are able to visit.

My parents were both happy at this location. We did move them closer to home, but they were very pleased with the great care they received while they were there. The food was excellent and very pleasing to them both. The staff was wonderful and always wanted to make sure that their needs were met. I would recommend this for good care for family or friends.

My grandmother is doing amazing at this community. We are very pleased with everything they have done for us. I would highly recommend this community. Everything is very well maintained, her room and the facility is very nice and clean. The staff have been excellent. She is participating in all the activities they offer. The food is good, she is pleased with the meals. I know she is safe and receiving great care.

Our father is so happy there and the staff is SO wonderful. We are truly blessed to have him such a wonderful, loving and caring facility!

Our experience with Brookdale Willowbrook Place has been a very good one, overall. We have a difficult situation and a loved one with some very specific needs, and the people here have been friendly and accommodating throughout the whole process. The facility itself is well kept and clean, and they take great care of the people who live here!

Our elder stayed here for a little over a year. The facility is in a nice location, and after recent remodeling the building interiors are nice. This facility is assisted living, which means it's more for residents that are ambulatory and independent. For the independent, you get room and meals and activities for a base price and it's pretty good. The activities calendar is filled with something for every day. They also typically throw a couple nice parties each year and invite family members. If you are not fully independent, then staying here does get expensive quickly with extra costs. And we found that the formula they have, of essentially two caregivers per building, left us feeling our loved one was not really getting the level of extra care we thought we were paying for. It was different early on; the staff there did make efforts to tend to everyone but there's been a fair amount of turnover in the staff and administration between the time we first started and time we left. Some of the caregivers are pretty good and the original nurses seemed very nice too, but things changed a lot as we were leaving and I can't say how it is now. Still you'll find some good and not-so-good staff at any facility, not just Willowbrook Place. For the independent, this could be a good option as there are plenty of activities and food is taken care of, and residents are free to come and go anytime and also have family visitors anytime. But if your loved one is deteriorating and needs more help with ADLs, look into memory care (offered by both Brookdale and competitors), which is somewhere between assisted living and a nursing home.

My mother was resistant in going to Brookdale Willowbrook Place but now she is glad to be here. Mom enjoys socializing here with others her own age. At first we had a problem with the staff following up on everything that we needed to move mom in. Once all that happened everything went well. I think a month before the resident arrives they need to follow up and make sure you have everything you need to move there. So we did have a last minutes scramble to get everything done. Mother is cared for very well here. The value of this place is priceless!

We are totally happy about Brookdale, it's a nice place. She is well taken care of. She has participated in some of the entertainment and activities. We are very pleased with the facility, they have done everything that they needed to do. They have good nutritious food, but it's not always what she wants. They had the best deal going on that we saw. We liked that they had a courtyard that was open and also screened, so she could be safe but still go outside to see the birds.

My mother stays at the Brookdale Place Willowbrook in Houston, Texas. They did a great a job with the transition. We had some issues, but as one would expect with a ninety one year old trying to adjust. They did a great job resolving everything and making adjustments for my mother to settle in. Overall, we are pleased.

There are doing a good Job. There are in transition themselves and my mother is 90 years old and not easy to handle so under the circumstances, they are doing a great job.

I was bothered by their set up for care givers. Apparently there are a few for each of their two buildings, but just one person is in charge of the building for activities, kitchen duties, etc. She wore many hats so to speak. Her attitude was fantastic and she seemed to really love what she was doing. This place is just not for us.

Cynthia was wonderful she is caring and am thoughtful. The price was the only thing that prevented us from selecting the facility. The price is almost the same as places like eagle trace, with less to offer.

Met with Cynthia. She was great. Very friendly. Shared information and gave us tips. Could use some updating which Cynthia said is coming. Didn't like the fact that the food is prepared in another location and serve from a steam table type set up.

We toured this community when looking into care for my loved one. This community looked very nice, and the staff were very friendly, but it was one of the more expensive options we looked at. I would have liked to be able to place my loved one here, it looked like it would have been a good fit for her, but unfortunately it was not something that would have worked with her finances.

Very nice and I liked the different options for each place in a person's journey. Very costly though and our budget isn't very large.

Larry was in rehab here twice. Older but the staff is kind, attentive and almost adequate. Always a good sign when there is a great deal of turn-over in the staff.

It's an assisted living and Cindy has been letting me know when things become available and we've had to turn her down the past couple of times because my dad doesn't think he's ready but when we get to that place well make the move. It's wonderful and really good, Cindy even went by and visited with my dad. I like the idea that he can go from the assisted living to the memory care when the time comes so we don't have to change places again.