Cedarhurst of Springfield IL

The staff and nurses at Cedarhurst on Old Jacksonville road are excellent. They are very caring and personalble. The community is very welcoming and relaxed. The facility is clean and well appointed. The menu is Healthy and diverse. The meals and service in the open, sunlit cafe are first rate and the company and conversation are very homey. The physical therapy team on site works with residents to improve their mobility and their mood and confidence. There are lots of common areas and outdoor areas to enjoy some fresh air. And lots of activities on site and field trips that folks participate in and have a lot of fun and learn a lot. Finding this place was a relief and a blessing for my family. These people are truly special.

I would recommend to others.

Beautiful facility and reasonable cost for memory care. Clean and Friendly. Very good facility.

Our family chose Cedarhurst four years ago. It is a well-designed facility with nice living and common spaces. Over time, and with Covid, there have been challenges with staffing and management. In the past month, improvements have been implemented and I am pleased with the current path of the facility. The only reason I didn't give 5 stars is that I am giving the improvements more time. I believe they will get there, if they continue to put residents' needs first. The cost for care has increased over time, and is a bit higher than several other care facilities.

There is no nurse at night, no transportation to the hospital at night, the bus only ran on certain days to go shopping or to doctors appointments, infrequent or no checking on residents at evenings or night either. Based off of our experience, I do not recommend Cedarhurst of Springfield to others.

We have had a great overall experience with Cedarhurst of Springfield and would recommend them to other families. The people were friendly and personal, and the dining area and staff were exceptional.

It's fine for Alzheimer's care. They had an 'age in place' philosophy but did not have the appropriate staff for deteriorating patients. No RN at night to give needed meds. People who could go to the dining room seemed to have a much better experience. They did come when we called and for the most part, the aides were good. The RN wasn't good at following through with instructions from hospice and once said he will tell her if he's uncomfortable. He was non-communicative and didn't get his meds because of her. All said, I think they are good with patients who aren't too challenging. Many similar places were more focused on female residents.

The facility is fairly new and seems well kept. I would recommend Cedarhurst of Springfield to other families.

It's clean, good food but expensive. They charge for every little thing like laundry which should be covered by the high rent.

The facility is very updated and nice. All of the common areas is very nice. There have been changes over the last month, which may have to do with a reduction in staff. It is expensive for the value of money, compared to other places in the area.

There are no nurses at night in the memory care unit. They are understaffed with CNAs at night. My loved one was on the floor for hours at one time and I had to take him to the ER - he had a stroke. We did use cameras in the room and that was the only way I knew what was happening. They would bring him in after supper set him on the side of the bed and leave for a few hours. We were very dissatisfied with them and would not recommend to others looking for memory care for their loved ones.

I would not recommend this community to others based on my experience.

The community is very neat and clean and the staff is very friendly and helpful. The food is very good and my loved one really likes the food. I would recommend this community to others based on my experience.

I would recommend the community. The kindness of the compassion of all the staff stand out to me. It is a new and beautiful community. My loved one wears hearing aides and this is the biggest issue for my loved one here. The consistent process of maintenance of the hearing aides is a chronic issue. Some of this is due to COVID, and us being unaware of some new issues. I am recommending a change in process to asses hearing and ear health during the initial assessment at the community I would like to see the staff shave the woman's face like they do men's face. Clarification of communication between the three shifts would be helpful. They have a new Executive Director and recruiting a new Director of Nursing. Overall, I am happy with my loved one being here.