Carefield Pleasanton Memory Care

This has been one of the cleanest communities I have seen and been to while visiting. The staff is extremely friendly, and truly care about the residents. I would highly recommend touring the beautiful community, as checking out there large and well maintained Courtyard- something you don’t see in senior communities often! Also the food is so yummy and seems really nutritious.

The caregivers seem very sweet and caring. Room sizes are large with various spaces. They are nice, bright and clean.

The staff has been very kind, caring, and respectful to my dad and to my family visiting him, and to the other residents, consistently. They are very accommodating when we meet my cousins there, who bring my dad's 90 and 92-year-old sister and brother, and we bring snacks. They even provided lunch on occasion so we could eat with him if we call ahead a day or two prior. It's always clean, no smells, and well kept. From the front desk to the kitchen and the caregivers, communication has been excellent. I absolutely would recommend Carefield to anyone looking for a memory care home. I am very happy with the staff and the care my dad receives there. He even has a girlfriend and she calls him Lovey. The only reason I am not giving them a 5 is that I have a general rule to not choose the highest number on any survey because there's always a little room for improvement.

It was time to find a new place for mom after 4 years in another care facility. I selected Carefield Pleasanton after evaluating 8 communities, and am continually pleased with the entire team’s care, commitment, and dedication to creating a stimulating and dignified community. Not only are the Executive, Community Relations, and Business Office Directors professional, efficient, and creative, they are also refreshingly involved with the residents and families. The Lightfinder program & Director are excellent from first evaluation to daily assessment, care, and response. This, coupled with the Lifestyle Director’s activities creates a vibrant environment that is palpable. The commitment to quality is topped off with amazing fresh foods created by their talented Culinary Director and team. From the moment you are greeted in the spacious foyer and experience the engagement in the great rooms, open kitchen, and outdoor space, you can feel this team has created a special place.

I am a very close friend of one of the residents at Carefield. I visit my friend at least every 2 weeks, or if time permits I try to come every week. The staff are very caring and genuine. They never fail to greet me and ask how I am. My friend’s dementia has progressed and it is something we cannot control. But the staff at Carefield makes it a point to have her engage in activities and making sure she ate. I would highly recommend this community for anyone looking for memory care.

It was a great celebration day at Carefield Pleasanton memory care Chinese New Year luncheon. Front desk staff were super friendly and welcoming to everyone, lobby was so clean and smell so clean and fresh, I was so amazed by how staff were friendly and welcoming to all of us . Dining area was so nice and servers and care givers so caring for each resident. The foods was prepared by kitchen buffets style variety absolutely delicious and the interesting thing residents were able to pick whatever they wanted. Decorations included all the Chinese and dragon ?? flags and some of the symbols was so beautiful. It was a great experience also the chef invited us for Easter luncheon which is ver nice of him. I definitely recommend Carefield Pleasanton memory care for your beloved.

My loved one is a resident at Carefield Pleasanton Memory Care. I would recommend this facility to others.

My grandma has been a resident at Carefield for almost 2 years. I must say, she had a lot of behavior issues before moving in to Carefield. She adjusted and was very social. My Nana loves the staff. We are very pleased with the care she gets. She was recently admitted on hospice. The caregivers always checks on her, even offering us a snack. The Director of care, [name removed] and the medication aids, always checks in and gives us support. There is always someone available in the management for questions and guidance. I highly recommend this place.

Beautiful place like a home for residents. Great staff with a lots of love a care for residents. I was invited for Christmas lunch party. Besides the food was delicious the crew in kitchen was fantastic, they were professional and always keep smile. The place was so clean and smells amazing. The chef I believe his name was [name removed], came to each table and greeted us personally. I had a chance to give myself a tour of the community and I was amazed by care staff saying hello and smile to me. I love the library. It was very cozy. One of the kitchen’s crew members came to me at library and offered me some drinks unfortunately I don’t remember her name. I met [name removed] the Executive Director she was welcoming and empathetic and very nice. I would like to recommend this place to anyone who wants to have their love one to be cared for.

I did not have a scheduled tour but took my chance for a walk-in tour. The lady at the front called for someone to possibly meet with me. I was impressed that it did not take a long time for someone to meet me and give a tour of the facility. The Memory Director took her time to listen to my stories and showed me around. It was a great experience!

For the longest time, I refused to visit my aunt because I am worried it will make me sad and upset that she is at a nursing home. It took me 9 months to have the courage to come and visit. I was beyond amazed how great the place is. The ambience and the friendly faces of the staff. We did not announce our visitation and as we walked in, we saw her talking to one of the aids and was heading out to the courtyard. We met with the medication aid, the housekeeper who was busy cleaning my aunt's apartment, the activities person and the executive administrator, who gave us a tour of the facility. We were offered snacks while sitting out in their courtyard. It was overall a pleasant visit. There was a resident who was busy gardening enjoying the big courtyard. The courtyard needs some TLC, but overall, a very pleasant visit. I recommend this community! Thank you to the team of Carefield!

This facility has a lots of potential of care, love and support. The staff are so kind, helpful and energetic to the residents. I was invited by my friend for residents Christmas party on December 2023. The food was amazing by chef [name removed] who came to each table and welcomed all families members. I got chance to talk to chef [name removed] to let him know how wonderful the food and everyone is. I definitely recommend this place for your beloved. Also I met [name removed] memory director and she was very nice and knowledgeable about her work.

Carefield pleasanton is a great home for your loved one. The staff are very friendly and care about residents. If your Mom or Dad picky about foods, they offer different varieties of foods. [name removed] the chef is always welcoming and knowledgeable about food. I recommended Carefield Pleasanton to everyone.

I have toured so many Care Communities and have had quite a few patients in memory care. I must say, Carefield brings the Care. From their friendly staff to their incredible chef, they truest pit the Care in Carefield. Their staff are great at keeping residents engaged in social activities and the dining experience is unlike any other. Great food, great staff, and overall great care. You can rest assure that your loved one will be safe and in great company at this warm and welcoming community. Give them a call to schedule a tour or randomly drop in to see what great activities are going on. You will not be disappointed! Keep up the great work Carefield of Pleasanton!

The staff were fantastic during my wife's last days. They were attentive and very supportive. The Nurses (especially [name removed]) were very caring and ready to help when ever needed. They made this difficult time as smooth as it could be. My family were very happy with the services provided. They even had the kitchen bring over breakfast without asking. Very much appreciated as I was spending 24 hours/day with my wife during the last few days.

Carefield Pleasanton Memory Care was accommodating and supportive of the needs we had for my mother, who required significant staff support. They were communicative and when my mom needed to go to the hospital they were careful not to charge us the service fees. It would be helpful for people who are bedridden to have more engagement with staff in the room more regularly. Overall, I would recommend Carefield Pleasanton Memory Care to others.

We are very happy with the staff and environment at Carefield Pleasanton Memory Care! It's open, well lit, and clean. The staff are all wonderful with my dad, and with us as well. Genuine care and concern is very apparent. They have a great kitchen and chef, and plenty of pleasant and engaging activities every day. The rooms line a circular hallway, so you can always arrive at your destination no matter which way you go, and in the center is an outside garden area with multiple doors back inside. Also, the cost was a little less per month than some others we toured, and it's just as good if not better than the others, for all of these reasons. I would definitely recommend Carefield Pleasanton to others who need Memory Care for their loved ones.

Carefield is a well oiled machine, managed well and capable of handling patients requiring more hands on help for a fair price. Those at a certain level of assist spend more time just zoning out in the common area. I'd say they could offer maybe some book readings or arts and crafts. Hard to say for Dad...he wasn't a big participant to start with. The only thing I've seen him do is toss a ball.

Things have worked out very well at Carefield Pleasanton. We were lucky to have found a one bedroom place for a lesser price than others in the area. The staff are very accommodating to suggestions that you may have for them. It is a much smaller facility that is more homey and I thought it would be a better fit for them. You can just walk outside the room and the dining room is 20 steps away. They have told me that they like the food very much and have had no complaints. A suggestion I have would be to put a garden in, I think it would be very useful for many older folks. If they put that in I know that my mom would spend every afternoon there and love it.

Staff is friendly and helpful. I am not convinced enough effort was made to assist with eating or that the diapers were changed every 2 hours. I was paying for the highest level of care. I think her experience would've been more positive if she could communicate with all staff members. Although extremely hardworking, some of the aides do not speak English and that was hard on mom. The place is kept very clean and the staff are well meaning and attentive when items are brought to them. A few more people to assist so they can spend more one on one time would go a long way.