CareOne at Sharon

It's a nice place but I would tell other families to, remind them to communicate the needs of their loved one.

My mother is currently a resident at CareOne in Sharon. It was a wonderful and caring facility when it was known as Whitney Place; but no longer! In memory care, many of the staff are not proficient in English and are not understanding what is being asked of them. Some of the newer aides are given a very short training, then sent out on their own. A senior aide is supposed to be supervising the new employee, but too often, the one supervising says the trainee “ is good” and “knows the job”. So, for the remainder of the orientation, the new employee is left to their own devices, and the one that’s supposed to be training, is sitting- gabbing on their cell phones. My family pays extra for more frequent checks, but if a family member is visiting, or if hospice is in, check don’t happen. Finally, very few of our original aides remain, because they continue to pay poorly.

The 4 ratings are because the cna/nursing staff seems to be short-handed and are always rushing to get my mom up and out of the room instead of letting her do things she can do for herself. They don't reinforce what Physical Therapy is working with her on like walking with her walker. They stick her in the wheelchair all day as it is easier for them. I feel the staff to patient Ratio doesn't match what Sales pitched to me. The head nurse and night nurse can be very abrasive and condescending when communicating with family members. The rest of the staff is great and they take good care of my mother. She is very happy there. The food, Activities, and facility amenities for residents and their families are great. Everyone is made to feel welcome. They host great family events for the holidays. My mom is never in her room. She is at activities all day.

Very friendly and keeping contact (of member in the community) informed of what is going on. There many activities going on. My mom goes down to breakfast at around 8:00 am and rolls into the first activity of the day right after breakfast. It keeps her engaged and active. She is not sitting back at the room watching tv all day. She has a busy day and is ready to sleep after the last activity of the day (around 9 pm). Beats where she was in a 55+ community where there was nothing going on and she watched TV most of the day every day.

5 stars for all! It has been a great experience and I would recommend this facility to others looking.

I would recommend CareOne at Sharon for those who need assisted living or memory care. The family needs to be proactive on communication. The staff is personable, enthusiastic, knowable about caring for those with dementia, helpful, genuine, kind. Housekeeping is thorough and friendly. The move-in process is thought out well procedurally.

Our experience with CareOne has been nothing short of exceptional. I must highlight the outstanding support and service we received from [name removed], who went above and beyond to make our journey to find the perfect 2-bedroom, 2-bathroom unit for our parents a truly amazing one. It was a tough move for our parents since they grew up in Connecticut and did not want to move away from their home state. However, their transition to Massachusetts was very easy and truly amazing! [name removed] dedication and expertise were evident as she tirelessly worked with us for over a year to ensure that our parents found the ideal living arrangement. She exhibited an unwavering commitment to their well-being and comfort, which we greatly appreciate. While our parents were initially hesitant about the transition, their concerns were quickly put to rest upon moving into CareOne Assisted Living. The thriving community and the multitude of events and activities available have truly transformed their lives

From the moment we walked in we knew that this was the place for our parents. Our parents are originally from Florida, so it was overwhelming to say the least but Care One made everything so seamless all the way from the move in process to the care and they even made sure that our parents got their favorite meal on their first day there. They enjoyed the lollipop lamb chops when they arrived for dinner, and my husband and I had the salmon, which was so good. The staff were so accommodating and the nursing team had answers for all of our questions. We couldn’t say enough good things about them!

If you are looking for a Memory Care facility, you have to take the time to reflect on the appropriateness of a care model that is simply an attempt at keeping aging seniors and their money in house when Assisted Living is no longer appropriate. There needs to be a regulatory body that overseas what is considered true Memory Care beyond a locked unit. My loved one was removed from this facility when it advertised as [removed]. Her physical well being was compromised by a scarcity of trained staff-staff that was completely overwhelmed by a lack of training, a lack of communication and a medical support system that was simply an LPN on duty. A third party recommended and then insisted on her removal and placement in a skilled nursing facility. That should be the gold standard for Memory Care residents. ASL have no business offering a care model that cannot possibly benefit the long term care of these medically and emotionally fragile patients.

It's a beautiful place, and it's clean. There were people who were absolutely fabulous. Most of the staff, they did a great job. The day-to-day nurses were great.The Executive Director, who left earlier this year, was very rude. They did not do a good job with returning calls, or emails. It was a very eye opening experience.

The reason why I put 3 is that it always seems so quite I know it is not an independent living which I assume has more activity going on. Having more activities would be really nice. It is really a very nice facility. It is clean and the people are really nice. Our family member never says anything about the food.

Very kind caring people work there. Food is good, and cleanliness is very good.

We found everybody, both the residents and the staff, to be very welcoming. We're very pleased with the care my loved one receives - no complaints there. And the facility itself is excellent. I looked at four different places, and we are so happy we made this choice. It is perfect, for so many reasons.

I think this was better than the more expensive community that we looked at. The cafeteria has been shut down for a bit, due to under-staffing and the food sometimes goes down hill due to COVID. The community isn't allowing much activities due to the lock down due to COVID. They allow window visits, this is the best way to protect my loved one from getting COVID. I'm only able to judge from the outside due to COVID restrictions.

Whitney Place is ABSOLUTELY beautiful. I cannot say enough good things about this place. The staff is MARVELOUS !!

The staff is caring and loving; they show up at the press of the button; they go out of their way to be of assistance. The apartments and building are brand new with all the modern touches. Decor is bright and very cheerful. Food is available all day. Each chef adds a special touch; the menu is thoughtful and flexible. Any issues are acted upon right away.

I am very pleased with this home.

Very nice place to live! Fun activities, good food, and very pleasant staff.

Since our move here in September we have been very happy. The people have been wonderful!

I have no complaints