Cardinal Retirement Village

I want to tell you our family thanks your service everyday...[name removed] loves it there and is living her best life. 5 for every question!!!! They are friendly and helpful people. There are so many activities and different ways to connect to people. The services they provide are top notch.

All staff do a wonderful job within the constraints of their woefully in adequate budget. Annual rent increases cause us all great anxiety. In truths I don't know if I can afford to live here if rent increase continues. [date removed] it was twice what ss cost of living increase was.

I think for anyone who lives in Cuyahoga Falls or Stow Cardinal Village is very convenient. The staff is very friendly. It is very organized. The meal plan is very good. The activities are all planned ahead. The rooms are very clean and well maintained There is also an outdoor patio that is very nice and convenient. Get together with family the laundry area and where you can throw your trash out are all very convenient. Everything in one place it’s a very nice place.

The food isn't that good. Glad a kitchen is available in independent living. Price increase each year has been pretty high. Apartments are decent size. The outdoor screened porch is nice for summer time.

Cleaning staff is an issue. They are always short. Therefore, residents aren't getting their apartments cleaned. It is supposed to be done twice a month, and it is usually once. But the staff, cleaning and others, are super nice, super helpful. They are always willing to deliver packages, groceries, and meals right to my mom's door. I think communication is good. My emails and calls are answered quickly. The move in process was OK. At the other facility, my mom lived at, she was allowed to move in at least a week early at no extra charge. Cardinal only let her move in a couple of days early, and she was charged for those days. The apartment was poorly painted. This is not a fancy place. The common areas have been updated, but the hallways and some other areas really need some attention, especially the exterior areas and the landscaping. Residents have screened in porches, but there are no gutters, so they get soaked when it rains. The exit from the porches to the yard are just plain dangerous. I think the meals are hit and miss. My mom has complained and raved about the meals. All of that being said, my mom loves it there because the staff and the residents are so friendly and helpful. I would recommend this facility just because of the staff and the care they show the residents. The facility is old and just not as nice as most, but the staff and the price more than makes up for it.

Everything has been good here! The staff are very willing to be as flexible as possible. Amenities and apartment sizes are great.

It felt more like a home than the other places. I would recommend to others.

They were very accommodating getting my mom moved in, and the apartment had all new carpet and appliances and was clean. They were very easy to work with and had good communication.

Our loved one is a resident at Cardinal Retirement Village. Everything has been great so far! I will say, the facility is an older one. But it is priced just right! I would recommend this facility to family and friends.

When discussing his new home, I tell them that it's nice not to have to worry about where he's living, the apartment is just what he needs. It's pricy but everything is included

The community is very clean and the staff members are great, they are so flexible, accommodating and just want all the residents to be happy. Right now the activities are just coming back, they had to shut down for awhile but covid aside the activities are great.

We are very pleased with our experience. This is the best place we found for our loved one. The location is good for us. My loved one seems happier than they have been in a long time. The family isn't able to eat with our loved one due to the pandemic. My loved one doesn't always care for the food. Some of the activities available include entertainment, arts and crafts, games, puzzles, library, and more for the residents to choose from.

It has absolutely been a positive experience. The only issue has been that my loved one is very high functioning. He still drives and is very independent. And he would like to see more intellectual type activities. They have a lot of bingo and a few other things. But it's just not as intellectually stimulating as he would like. And really that's the only thing that makes it not perfect for him. But he raves about the food and tells me it is excellent. He likes the floor layout of the apartments and the services they provide (cleaning, etc.). He feels they're very reliable. And everything seems to be in good working order in his apartment and the laundry facilities.

The community is a great value and has better pricing than other communities in the area. The staff is very friendly, helpful, and really treat the residents with respect. I would recommend this community to others based on my experience

Staff was very likable, and seemed to nkow one another and the residents. Downside, was the layout. Very long hallways, which we felt would be difficult for [name removed]. Studios seemed a little small, but workable

They are very people-oriented, the staff can't do enough for you. They have had 0 covid cases and their plan in place for covid is great. They do not have a lot of turnover in staff and work really hard. I would recommend this facility to others, it's not a fancy community they just do what they need to well.

The first time I walked through the doors I indirectly felt at home. Thes staff from maintenance to the CEO are great. [name removed] the social director keeps us busy with many activities. I keep busy with the activities and writing a monthly newsletter for all residents. I highly recommend Cardinal.

Cardinal is nice and clean. The staff is always helpful. Cardinal is always clean thanks to the housekeeping staff. I feel safe and happy here.

Very nice and clean