Brookstone Alzheimer's Special Care Center

We tried several places and Brookstone hands down. The best!! They always had her in the common area or dining room or activities or caring for her in her room. They really truly cared for her! She was always taken well cared for. Baths, feedings, movement and circulation and excellent management!!! From the time you walk through the doors the workers are so helpful and kind!!! All the way up till the night when she passed!

What we like the most about the Brookstone Alzheimer community is that it is clean and the residents are well taken care for. We would recommend this community to other families but it depends on residents needs. I don't think there is enough activity...they just took away what there was.

My mom is currently a resident at Brookstone Alzheimer's Special Care Center and it's an amazing place. My mom loves it here. The staff is very kind, caring and knowledgeable. My mom loves the food! We went through a year of denial and I never thought I'd ever get her in a facility, but she loves it. She feels well cared for and the food is good and the nurses and staff are so kind. I would highly recommend this facility to others.

I haven't been able to visit in awhile but I do know the meals are a well balanced diet. The value for the cost runs about the same as other communities in the area, but it is a little better. The staff do a great job caring for the residents at Brookstone.

Excellent care. Residents are clean - even their hair. Showers or baths minimum 2x/week. Food is good. Meal times flexible. Fed by caregivers if necessary. Staff well trained in dementia care. Residents toileted every 2 hours. Carpets shampooed frequently. My husband seems happy and content and looks comfortable.

My loved one has been at Brookstone almost a year. I feel it was. Godsend that led us to Brookstone. Yes, they could use more staff, but any place can. These people CARE about their residents, the RN on duty and the fact they have medical staff that come to the facility is wonderful. They keep the facility and the residents very clean! The staff makes me feel like family. I could not be happier!

Excellent care! he is dressed, clean, brought to meals. When necessary there is 1:1 to calm him. Personnel never pass by without spending a few seconds to talk to him.

Brookstone is a place where compassionate and caring meet people where they are.

The facilities are good, the staff has been very helpful and caring. I've heard stories from others about bad situations at other establishments but I have never had any complaints or issues at Brookstone. We have been very pleased with the care of my mother has experienced and the communication has been good. Placing a look at one and at her facility is always a tough decision but we have never regretted our decision or choice.

Staff are very engaged with the residence. Very timely with requesting needs from third-party vendors. This facility is truly a diamond and always such a welcoming and home-y environment. I have been wanting/waiting to her for my own family here

My friend [Name removed] lives here. She is and looks so happy when I see her

Mom is always “mom” – she looks like she likes to look in terms of clothes and hair and cleanliness. Staff are always welcoming. And we feel mom is safe 24 hours a day

The staff are attentive and caring and the nursing staff is second to none. They are compassionate, intelligent and creative in their approach to dementia care. I feel very comfortable having a love one live here if the need arose

Staff are amazing with mom

My dad was at Brookstone. They were OK but did not keep up with the residents needs very well. Especially on the weekends, it was hard to find someone to help him. His bed was almost never made. Bathrooms were not always cleaned. They very rarely invited him to attend the special activities. He went downhill very fast once he started living there. When he first came, he was walking, eating, dressing and using the bathroom by his self. Within a couple months, he needed help with all these things. Sadly he passed away 6 months after he started living there. He had lost a lot of weight and became frail.

Toured 4/2/18. Pleasant building, but available room smelled terrible -- like months of neglected urine in carpet. I would not want a loved one to live in that without complete replacement. And the smell made me wonder how often rooms are cleaned with residents in them. The administrator stressed that residents are strongly encouraged to leave their rooms during the day (easier to see from the main desk, she pointed out) and insisted on this point even when I noted that my mother is bed bound, in late stage of dementia. She doesn't need to be propped up in a hallway in her last months of life!

My parent was not happy with what they saw in the community. I let them be apart of the decision making. The room that was shown did not feel like the right one. We also saw that the residents here are more further along with their dementia and alzheimer . My parent know they would not be happy here.

This is a great community for good care. The staff is outstanding. The community is clean and has a nice environment for her care. We liked the menu and the nice variety. They do offer activities for the residents who want to participate with the other residents. We would recommend the good care and nice value for the care of a loved one.