Brookdale Tavares

My sister in law had a number of falling experiences over several years that required hospitalization & rehab. She was also in the early years of Dementia and her husband had passed away 5 years earlier. She is 92 and couldn’t care for herself in almost every way. I researched over 60 places close to my home. I didn’t want a place with too few residents or one with so many the she was just another #. Brookdale Tavares was just the right size for the staff to know everyone, flexible enough to tailor their support to an individuals needs, big enough to have a variety of activities for residents to participate in, secure enough residents with Dementia not to leave on their own. Meeting areas for activities, playing piano or organ music, dining & big screen TV with comfortable seating. The staff are easy to communicate with, always in touch with me if need be. The suites are nice, the rates are competitive, it’s a small single story building simple for residents to navigate easily.

Very helpful moving resident in and keeping family informed. Staff is courteous and willing to help with resident needs. I would highly recommend this facility be entrusted with the care of a loved one who can no longer live by themselves.

The staff there is very friendly and helpful. My mother has adjusted very well. We picked this community, because of the cost, the size of the assisted living, and cleanliness. I would definitely recommend to others.

5 stars. Extremely happy with everything.

Great place. Great staff

Satisfied with the facility except there have been NO activities for the residents. I think it's important that the residents have activities.

Staff here is fabulous! Always attentive, friendly and helpful. They keep me informed on everything. The food is great too!

Friendly, look after mother well

From the first phone call to see about having my dad live at Brookdale, the staff has been very good to myself and my father.

My father received great care here, the staff was warm and always willing to help.

I am pretty dissapointed. My friend is happy with the food and activities, but I am not too happy with the service. The bed is not always changed, and my friend is not getting regular showers. For the amount of money being paid, we are not getting the amount of care that is needed. It seems like, no one is doing any personal care for the residents.

This place is terrible. Staff if very rude and have terrible attitudes. I have a medical and religious exemption to a facemask that causes harm. Title 18 u.s.c 242 " whosoever under any law, statute ,ordinances, religion or custom, willfully subjects any person in any state shall be fined under this title or imprisoned not more than ten years. One should look elsewhere if you truly care about your loved ones

The meals and dinning are really good. They do not have a whole lot of activities due to it being a smaller community. But they do have some activities for the residents. It is a small community and they are very caring and everyone knows each other. I really like the fact that they have individual areas and suites including a kitchen area and more for the residents.

The staff members and care services they provided are excellent. What really stood out to us was the smallness of the community. It has a very homey feeling to it, very compacted. It does not feel like a large institutional community.

We chose Brookdale Tavares because we needed to make a quick decision and they had availability at the time when we needed it, it is also a smaller facility which is what she liked. All in all the people are friendly and the cleanliness and the size of the rooms are what really pushed me here. I think they could use improvement on communication, she is in FL and I am in NC, so I wish they would communicate with me a little bit better about changes on medications. She has Alzheimer's so it is hard to get information from her. But overall I would recommend to others looking.

The facility was nice, but it was not the right place for my Mom. There was a base price for each apartment, and then they added fees for care. After adding everything that my Mom would need, it was a good bit more expensive than other facilities in the area.

The staff are great and friendly. The problem is accessing the building. One has to ring the buzzer & then wait for the (understaffed) staff to answer, then come to the door and put the code in before you can enter. This sometimes takes 5-10 minutes depending on if they’re busy or even hear it. It’s not fair to the staff to disrupt their duties to do this. I’m there every day and it’s getting old! I’m told the door code cannot be given out to other than staff. This makes no sense to me because the purpose is security for the confused/senile dementia clients in, not to keep visitors out. The other thing is the meals are not very accommodating to medical problems like diabetes or heart problems. The staff does what they can but a little health appropriate meal planning seems to be needed. Otherwise affordable, safe & caring staff facility. Would like to see more staff available.

My father is currently in rehab, but we did have a good experience with this community. They have a good, friendly staff. They do a good job with the cleanliness around the community. I was satisfied with everything they did for our family, this is a nice facility with friendly people.

It has been a while since I had taken a tour of this place but I have no complaints of how things had went. I thought the staff did a nice job with the presentation and where very knowledgeable about everything they had to offer. It was just not the right location or right time when we had looked at this place.

This is a nice looking community. It is one floor and it looks like a large square. This community is more for residents with Dementia. They do have smaller rooms on each side of the hallways. Everything is inside the community. They have a large dining room. The residents were participating in an activity when I visited. This community is laid out well and has a large foyer.