Brookdale Medina South

Brookdale South is a great facility I have been happy with our experience. They were very patient with my dad allowing him to settle in. They are very responsive to my concerns. Thanks to a place for mom for their help

I would recommend to others. Staff is very helpful and caring. I am very comfortable with the care of my mom.

My loved one was a resident at Brookdale Medina South for a short stay. Overall, her experience at this facility was good. The staff was friendly and attentive, except for one nurse and one nurse Aide. The cleanliness, activities, and value for cost were very good! I would recommend this facility to family and friends.

I'd recommend it but to always keep on top of what's going on. I would say that for any community. We like it, there's just some things they could improve on. We picked this community, because of the location, and 1st floor living.

I would give them seven out of five stars!!! Everybody is friendly - I love the activities, especially the adult line art and BINGO. Everybody does a great job here and they make me feel right at home.

Everybody is so friendly. I have a nice apartment, there are lots of activities to choose from, a lot of good meals to pick from (and I love that option). This is absolutely my home, and has been for the last ten years - I am very happy here.

Everybody who works here does a super job. I felt right at home the minute I walked in. There is a lot to do during the day if you like that sort of thing. The meals are very good and the staff seems to really care.

I had my father there for several months following his hip fracture and other complications. The workers are amazing - very friendly and always available for questions and concerns. I appreciate the fact that so many workers have been with the community for many years. The communication is far superior to that of the two other facilities my Dad experienced. I would recommend it to anyone looking for the highest quality care in assisted living.

It's a great community. It is all one floor, which makes it easier. The food is great (except I've gained weight). The staff could not be nicer and they are very hard working - they keep everything clean. I am happy with my decision to come here.

I like everything here. The food is good - and I know because I was a cook in the Army. The staff is friendly and the place is kept real clean. I have no complaints at all and would highly recommend it.

I have lived in this community for four years. The staff is so nice here - they have become like my own family. The food is good and I like all the entertainment that comes in from the outside. It's really clean also!

The move in process was confusing and felt like I didn't know who from Brookdale I should rely on for help and didn't know what to expect. Also, receive a lot of calls at all hours of the day/night from staff to provide non critical updates on my dad. Wish they had a text messaging system or portal to view communication

They do a really good job. We haven't really had any issues. My loved one is very happy. It's a nice place. They seem to do really well with activities, and my loved one likes them a lot. The food could be a little better, but that's about it.

I think that this is a very nice place and community for you or your loved one. The staff are great and it is just a good place to be all around. They have activities like bingo, sight seeing tours sometimes for the residents but covid has slowed some things down. They also had a man come in and play the piano once a month and that is always nice for the residents. They helped my loved one get back on his feet.

It appears to me to be a safe place for a loved one. Know that helping your loved one get involved in the activities will help them get accustomed to being there. My loved one has not been participating, so it's been a more difficult process for her. Obviously most people don't want to go into a care facility, but if they at least get involved, it's easier to feel like they'll be relatively okay, and not feel alone or isolated. The staff have been good, and they keep trying to help her. And within the last week or so we've seen some improvement. She's made some goals to work on her physical strength so she can get out of her room and get out and involved. She's at least asked for my help, which is a good start. She'd like to have a meal with me in the dining room, which is open with social distancing 6 feet apart. Things have been clean - I 've never seen any problem with things being dirty or messy or cluttered. I would recommend this community to others.

Unfortunately, I don't have specific stories to share because my mom admitted to Brookdale Medina South during COVID, so I don't get inside the building, and my outside visits with her are few and far between. I will say throughout COVID, they have done an excellent job to keep all residents and staff safe from the virus. They are very accessible by phone and text to answer any questions I have, and I feel they truly care for my mom and treat her well. She is in the memory care unit and has made a few friends with whom she spends her days.

Warm, friendly and very homey. The staff is phenomenal and you can tell they work really well as a team. My Mom was not on board with the move, leaving her home after over 45 years, but she was no longer safe. After the first two weeks, she did a complete turn-around and now can't say enough about how nice the staff is and how gracious the other residents are. She loves the food - and not having to worry about preparing any meals (or laundry/housekeeping). On top of all that, the facility is meticulously CLEAN and I have never noticed any sort of odor at all. Mom actually said to me today that she wishes she had moved earlier! That's how I know we made the best choice!