Brookdale McMinnville Town Center

This facility is under-resourced and, therefore, understaffed. This is a large, nationwide corporation that could well afford to further resource its care facilities. Sometimes my loved one doesn't even have an attendant once weekly. We pay extra for that service but they just seem to blow it off despite our consistent requests (based on our ongoing daily tally of their presence or non-presence). They also do not clean (empty garbage, clean floors, toilet, etc.) his apartment weekly as agreed and paid for unless we ask them constantly. They have been consistent with his medication though. I would suggest families looking at moving a family member to Brookdale for assisted living or any more intensive services interview the residents and their family members directly to determine how well resourced the facility is and how consistently the services are provided.

Great people with friendly staff, felt very welcomed. Xxxxxxxxxxxxxccccccccccccccccccccc. Cccvcvvvvvvvbbbbbbbnnnvbbnnnmmmmnnnnj is that [fee removed]? No! Bbnnnnnnnnnnnnnmmkmmmmmmmmmm hi bbnnnmmmmmmmmmmmmmmm

So far so good, my sister who lives close by and I concur that to date we are generally pleased with our experience at Brookdale.

One issue we had was the regular people who would have given us the tour and set up the contract weren't available (one was at her daughter's wedding and one was sick). A person from the Wilsonville Brookdale came and took very good care of us. However, she said they would give us $500 toward moving costs, but my Mom was told they don't do that at the McMinnville Brookdale. Other than that, everything has been excellent.

It is a nice community but the food no doubt could be improved

The facility is clean and friendly. Doesn't feel like a retirement community. More like an apartment.

All above categories are right on point, we couldn't be happier with Brookdale McMinnville Town Center. My loved one's apartment is beautiful and they offer so many activities. The residents are really friendly and the community smells good. The staff are wonderful, they all know him by name. The staff have gone above and beyond for him as well.

We chose Brookdale McMinnville because mom felt the most comfortable here from the get go. She feels like it is home and she really likes the other residents and has found some things that she loves to do. The location is great, it is in a safe neighborhood so she is able to walk around. She also loves her apartment, it faces the way she wanted and gets a lot of natural light. They re-did the apartment before she moved in so it felt brand new. The shower is a walk in and the bathroom is a great size. The living space is great as well. They are having some issues with staff turnover which is why the food got a lower score, but that is temporary. Overall I would recommend them to others looking.

I would recommend the community to others for their loved ones. The cost is good for the community, and the sales staff are positive. The staff is friendly. The communication with the family is good with the staff.

During this corona virus pandemic, I feel that my mom is real protected and safe. The staff there are real friendly. She appreciates the little things that they do for her right now. They have made accommodations with activities to keep the residents engaged. She likes the food, she says it's even too much food. She so much appreciates living there so she doesn't have to go shopping for food . We chose this community because we liked the room sizes and it had a stove top and full refrigerator, so has the option to cook for herself.

My comments will be in regards to both communities City Center and Town Center have the same Salesperson. I feel the facility itself was on par with what my brother would require. The sales person was disorganized in regards to not having pricing available for rates regarding the levels of care. She wrote down what she thought they were as she stated that her computer was rebooting. The pricing she wrote down was honestly more than double than any other facility I have spoken with. I mentioned that the pricing was much higher than any other facility, the reply was we run a little higher than others. Although my brother's situation is different then others I found the overall experience distance and the feel was not overly welcoming.

I really like the tour of Brookdale McMinnville City Center. The staff was very friendly and helpful. The community was clean and well-maintained. My husband had the final say so and he chose another community.

We toured this community. We did not like the person who was giving us the tour. They did not seem professional. The community did not have the feeling that we wanted. The community could use improvements in the cleaning and the odor. This felt like a nursing home for the care. We wanted a lively community for my mom.

I like this community for the excellent care for my mom. The staff is always active for the care for my mom. The meals are very good with a nice variety. They do offer the residents to get involved with the activities. The environment here is outstanding. We would highly recommend this community for the good care and value to other families.

The Brookdale McMinniville was a good community, unfortunately, we are moving my father out. They kicked out my father's dog even though they said they would take him. The staff was all very nice people and the place was very clean. I think our buiggest complaint was that in order to join the activities, the residents had to sign up, and my father would not always remember to join. Also, I felt like the ladies who were helping my father shower were not doing a very good job.

We are happy with the care that mom is getting here. The staff is very good and friendly. It is very clean here and the grounds are taken care of here. The food is very good and mom is happy with everything. She loves doing the activities here. We would recommend this to others looking for good care.

My sister seems to like living at Brookdale. The staff seem to take good care of her. The food is good and they are accommodating. The community is clean and I would recommend it. They offer drives in the country.

My loved one is really enjoying the meals that are provided for her as well as the desserts. The staff has been encouraging and very helpful in getting my mom to participate in activities they have during the day . Overall staff is wonderful and always smiling. I would highly recommend this community to anyone in need of a senior living residence.

Our experience with Brookdale McMinnville was a very positive one, I would highly recommend them to anyone looking into senior care in the area. It is a nice looking place, the staff is friendly and professional, and they take excellent care of the residents.