Brookdale High Point North

The staff at Brookdale North is wonderful. They have been so caring and kind on my Dad’s first week here. The staff has been so welcoming to my Dad and his children. He loves the staff, the food and his nice room. I highly recommend this facility! I feel so at ease with him staying here.

Having kept in touch with [name removed] at Brookdale NW for over a year, she is amazing and very patient. Having two elderly parents who live apart is a challenge, and she continues to guide me on this journey answering every question I have asked. She and Brookdale truly cared about me and my father. I highly recommend [name removed] expertise for anyone with questions about a safe place for their loved ones.

Such a great place. Entire staff is very friendly and accommodating. Moved mom in with ease. She says food is the best. Plenty of senior activities. Being a one story building is a great perk as well. No dangerous stairs or elevator to deal with. Highly recommended.

My 81yo father was diagnosed with stage 4 metastatic lung cancer in early December. We needed to find a place that would allow him to be close to family but also offer the care he needed as the disease progressed. Brookdale and Amedisys hospice services worked well together to assure that dad’s level of comfort was maintained as best possible. The facility is clean, pleasant, and the residents seem to enjoy it. I only wish my father could have been able to meet some of them. Although his time there was relatively short, I felt at peace knowing he was in a safe place. On [date removed], we had to move him to a hospice house because the level of constant care had required it. He passed away peacefully in the early hours of [date removed]. My deepest appreciation to the staff of Brookdale High Point North. And also to Amedisys hospice. They were caring, tolerant, and dedicated to not only my father, but to my sister and I as we navigated this difficult road.

Currently, everything gets a 5. I chose Brookdale Highpoint North due to proximity to where I live and the overall cleanliness of the facility. The staff are very friendly and are very responsive to any concerns.

The community that we met and talked to were great. They all spoke very highly of the facility. We chose this facility mainly because of its location to my mom's hometown.

My sister and I recently moved our 90 yr old mother to Brookdale. The facility is bright, clean , and the staff both kind and professional! It’s never easy for a someone to move along these stages of care, particularly someone as independent as my mom. But I feel that the patience and care from staff, who often don’t have an easy job, is wonderful .

It is best to look elsewhere for your loved one. 1-star rating from the NC State board

My friend loves the food, and enjoys the activites. The value for the money is terrific. We picked this comminity, because of references from friends and residents who already lived there. It's a great thing for [name removed], and it's the best thing that has happened in her recent life. I would recommend to others.

I recently visited Brookdale High Point North when my brother and I were in search of a new home for our aging mother. The facility was light and bright, and very clean! The Sales Manager was extremely helpful, knowledgeable, and very kind. During our tour of the facility her care and regard for the residents was evident. Everyone I encountered seemed quite pleasant and friendly. I would recommend looking into Brookdale High Point North to anyone who wants or needs to move into an Assisted Living Community.

One of the reason we pocked Brookdale is because it is all on one level - they also have a nice big roofed in front porch where families can come and visit. We really like the layout of the building itself, they have an indoor garden area that is right inside the facility - it is very good for entertaining when friends and family stop by. Overall the meals are good but it is hard to please everybody. They do have some really good activities going on. We gave the value overall a 4 out of 5, because we do understand they are understaffed but sometimes communication is slower and they just need more help. However there are certain staff members that really show genuine care towards our loved one and the other residents and do not hesitate to help out. We would recommend Brookdale High Point North to other families.

The staff at this community are phenomenal. We have been nothing but pleased and I would love to get my hands on a review for a place for mom. Brookdale we have been very pleased here, this has been a wonderful experience and can not say enough good things about them.Our whole family through this experience has been pleased.

I would recommend you shop all your options. They have a lot of activities that my loved one enjoys. My loved one is very happy here. I feel my loved one is happy here and their pandemic protocols are good. Great location for the family to visit.

They were short of staff. They also were not very attentive to the residents due to the shortage of help. The people were very friendly there just weren't enough to take care of all of the residents. My loved one also was not fond of the food and there were no adjustments made or no explanation to my loved one about what she was eating due to blindness. Which i feel all leads back to lack of help.

It is a very good fit for our loved one. Our situation is for our loved one who is elderly, can't drive, and starting to losing their memory. My loved one wishes the quantities qualities, and variety of food would be better.

My stay here was ok. I enjoyed going to bingo and being around other residents. The staff was helpful and kind. The food was disappointing I think all of it was frozen and reheated I honestly don't think anything was "homemade". The community was clean but appeared a little impersonal.