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1. The overall experience was good. If you are an outgoing person, make friends easily, you will do well at Brookdale. 2. The facility was always clean. 3. The staff at Brookdale was always very friendly and helpful. 4. The quality of care was always good, the staff was very caring and available to help you. 5. The administrative staff was excellent. They were very helpful answering questions, and in resolving any problems that arise. 6. The food was good. If you didn't like what they were serving they would provide alternative options to choice from. 7. They do have activities for residents. 8. If you are a resident that can do for themselves assisted living is a reasonable option for you. It can become expensive if you need the staff to help with your care. They charge extra for each service they provide. They charge a monthly rate, and if you need extra help those charges are added to your monthly bill. It can get very expensive.... Read more
At Brookdale Centre of New England, you’ll have the support you need to create the lifestyle you desire most. With our assisted living services, you receive day-to-day help with medication management, dressing, bathing, and other tasks. You’ll no longer have to worry about lawn maintenance or housekeeping, either. And when it comes to meal preparation, our culinary team serves nutritious meals each day to satisfy different palates and dietary needs.
If you require memory care now or in the future, you’ll have access to person-centered dementia care services, right on our community campus. Through the Clare Bridge program, you can find a sense of belonging and purpose. Build new friendships and redefine your independence while doing some soul-searching. Each day is a new opportunity for you to get creative and live your best life.
In your free time, you’ll have no shortage of opportunities to stay occupied and have fun. Sprinkled about the community you’ll find a quiet library, a beauty salon, a theater, meeting rooms, and a general store for your convenience. Additionally, you’ll have access to many convenient perks. Be sure to take advantage of the concierge and transportation services, as well as our on-site postal services. Throughout...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Kosher
Meals Provided
Outdoor Common Areas
9.4
Review Score
Review Score
59 reviews9.4
Out of 10
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4 star
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3 star
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2 star
6%
1 star
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A Place for Mom has scored Brookdale Centre of New England with 9.4 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Centre of New England has 59 reviews with an average "overall experience" of 4.1 out of 5.
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1. The overall experience was good. If you are an outgoing person, make friends easily, you will do well at Brookdale. 2. The facility was always clean. 3. The staff at Brookdale was always very friendly and helpful. 4. The quality of care was always good, the staff was very caring and available to help you. 5. The administrative staff was excellent. They were very helpful answering questions, and in resolving any problems that arise. 6. The food was good. If you didn't like what they were serving they would provide alternative options to choice from. 7. They do have activities for residents. 8. If you are a resident that can do for themselves assisted living is a reasonable option for you. It can become expensive if you need the staff to help with your care. They charge extra for each service they provide. They charge a monthly rate, and if you need extra help those charges are added to your monthly bill. It can get very expensive.
Read MoreThey are truly the best!!!!
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My mother n law is settling into Brookdale nicely. The staff and residents that I have experienced when visiting have been just wonderful. The food and activities are of quality, and her overall experiences have been successful to date. I would rate all 7 areas with 5. Thank you for reaching out. Brookdale is a Caring, Friendly, Accommodating, Activity Driven Community which includes three delicious meals and desserts encompassed within a lovely environment
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They could improve their food selection and preparation. Understandably it's hard to cook for a crowd, but improvements could be made to make the food more pleasant to eat. A few of the rank and file staff are perhaps not as friendly or caring as you'd hope, but overall everyone is great and it's a nice place to be and people are helpful.
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Amazing staff I sleep well knowing my mom who is on hospice is there. Call lights are answered timely and they go out of there way to help. The food is also a plus. So many choices if my mom doesn’t like what’s on the menu
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They had a slightly younger group of residents, a good number of males (I was finding a place for Dad) and most importantly this Brookdale facility has licenses for a higher level of care than other traditional assisted living facilities. So he should be able to stay here for a longer time until he needs more Skilled nursing. Every employee has been very friendly and knowledgeable. For residents with high level health issues, finding an outside primary care physician may be recommended for best healthcare.
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Our experience with Brookdale Centre of New England was mostly not good. My loved one was moved to Memory Care, which we were not prepared for and was not the experience that we were sold. They also seemed short staffed.
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Response from Brookdale Centre of New England
January 25, 2024We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
We truly love and appreciate the love and caring that the Brookdale Centre of New England staff team has extended to me. It has made my stay here very pleasant
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Most staff is friendly but there is a lack of communication between staff. The food choices are very few and food is way overcooked. There is definitely room for improvement this community could do to better the experience.
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Response from Brookdale Centre of New England
November 6, 2023We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
I would say that the community is filled with wonderful people looking to include newcomers. We picked this community because of the initial appearance on the first tour, price, availability, and location.
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The staff is very friendly and committed to making sure my mom is comfortable and feels noticed and valued. I just wish assisted living and memory care facilities in RI had 24 hour front desk service
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What has made Brookdale Centre such a good experience so far are the people that work there, they are so nice. They have a good selection of activities for the resident to participate in. Their outdoor area is also nice. Based on the experience we have had so far, we would recommend this community to other families.
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Brookdale Centre of New England is amazing! What we really like about this community is that its warm, very inviting, it prepared great food for the residents and the staff members keep up wonderful communication.
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I toured this facility and I thought it was great!
The care staff is amazing here and have been there for a long time which makes me feel comfortable knowing my loved one is surrounded by familiar faces day in and out. My dad loves the food (and he’s a picky eater.) In my personal opinion of you want quality care for your loved one this is the place. As a family member, I receive great response from the management team as well which means so much!
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The facility is outdated but still has a warm welcome feel to it. My biggest concern is really communicating your needs and how a facility can meet your needs. This facility "said yes" they could offer my Mom with all her cancer needs. We also knew this would be an added cost. At the end of the day, they could NOT help us. We still had to pay 10k, and my Mom never even moved in. False hopes and wishes. Hard life lessons.
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Response from Brookdale Centre of New England
December 20, 2022Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Our family had an in person tour and the tour experience was okay, the location was somewhat in a commercial/shopping area which we were not the biggest fan of and the residents did not really appear to be engaged in much activity. Now that might of not been Brookdale's fault, that could of just been the state of the residents, the staff we did meet with were very friendly.
Read MoreMy virtual tour at Brookdale Centre of New England was fine. The facility just wasn’t as visually appealing to me as the place I chose.
Response from Brookdale Centre of New England
April 7, 2022Thank you for taking the time to provide us with your feedback.
My sister loves it here. They do an excellent job of taking care of her. She gets along with all the staff and meeting new people. She loves the food here. It is a very comfortable place for her. They are very caring for their residents.
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My loved one is doing very well here, all the people are friendly.
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See what the neighborhood has to offer and what’s nearby:
Brookdale Centre of New England offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Centre of New England 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (401) 821-2445 to reach a resident at Brookdale Centre of New England.
To reach a resident at Brookdale Centre of New England call: (401) 821-2445
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.