Brookdale Boise Parkcenter

They are friendly and pay attention to the individual needs of each resident. They are very concerned about the quality of experience the residents receive.

We are really happy about Brookdale. The care staff are amazing! Everyone is so friendly. And yes! I have recommended them!

Very nice,[name removed] was really helpful with setting us up. I recommend it highly.

I am rating the way I see it - I am so glad that this facility was available for my dad. The faculty have all been very friendly. My dad enjoys playing cribbage and the activities director has been trying to find other residents who also play.

I gave the staff a rating of 3 because while most seemed experienced, it was clear that many were working multiple shifts and very fatigued. Also weekend staff were not able to provide the medication support that weekly staff had established, and Mom had a few difficult weekends. Overall the residents and staff were kind and pleasant. The cost was about double what we expected, but we knew that Mom didn't have much more time with us.

Everyone is friendly. The facility is clean and appealing and the activities are great. My mom says that the food was good, but has declined recently. My parents have received the best care from the nursing staff! I would definitely recommend Brookdale Boise Parkcenter to families needing care. I am grateful.

Has been pretty good so far with out any complaints. Adjusting well now that our loved one has settled into daily routines now at Brookdale Boise Parkcenter. Food are still adjusting to but is getting better. Activities seems to have a good amount of offerings. Overall quite happy and certain will get better with further time.

We have not had any issues at all with Brookdale. My loved one likes the food better than at her old facility. The staff are great at reaching out and trying to encourage residents to participate in the activities provided. They had a really nice Easter dinner and are having a Cinco De Mayo party tomorrow. They actually were not our first choice when looking, but in the end I think this ended up working out way better. I would recommend them to others looking.

The staff members were wonderful, and the rooms were also wonderful. He had a single bedroom that was clean and had a lot of space. However, our loved one was paying a lot of money so we did not feel that we were getting our money's worth.

The reason why I picked this facility is because the location was close to me and I was in a hurry to move my parents in. They actually have a program where you can stay as a temporary resident and the apartment comes fully furnished. The staff members here are awesome, loving and caring. Unfortunately, they have downsized their staff and it really slows up in their ability to care for the residents in a timely manner. My dad would push his button and it would take up to 30 minutes before someone would get to him. We looked at getting specialized nursing care but the facility said they would not be able to allow it. The other thing that my Father had a problem with is the food service. It was never that good and sometimes it would be an hour before they served him. By the time he actually got his food, it was cold. I feel like the facility brings you in by offering cheap rent but then they tag on all of these extra charges and they won’t tell you when the rent is being raised. I’m not saying I won’t recommend this facility, but I won’t go out of my way to recommend it to other families.

My Mother-in-law is here. The place is clean and they’re very timely with meals. They don’t have a set breakfast and they’ll serve whatever the residents want. It’s served until 9am but even if you show up late, like 5 minutes to 9, they’ll still serve you. She really likes the idea of being served at dinner with a waiter so this works well for her and it is really nice. There was a place that she was at before here and it took almost 2 hours just to get the food. The residents are allowed to update their apartments and she got a gem of an apartment because the residents before her had updated everything. My only complaint is that the maintenance man is very nice but I think he might have some personal problems going on. He took something off of her door because it had broken, 3 weeks ago, and said he would come back and fix it but he never came back. Housekeeping comes by every 2 weeks to clean the apartment but my Mother-in-law has to wash her own sheets and things like that. She’s been able to plan it out, though, so that when housekeeping comes by, they’ll make the bed for her. There are guard rails along the hallways and in the bathroom for added safety. It’s really a pleasant place. The hallway that she’s in has an outside door that has a keypad where you have to put in a code to get in, so it’s secure. They have some extra TLC it seems with the staff – the waiters will run over and get peoples’ walkers without even being asked whenever meals are finished. Everyone knows the residents’ names and that’s really nice.

My mother has recently made the move into this community and so far she is very pleased with how things have been going. I have talked to her multiple times where she has said how much she is enjoying her time in her new living environment. She has had no complaints about the meals and is enjoying the dinning experience with some of the other residents. Overall it has been a great place and I would recommend it to anyone interested.

My mom has been very satisfied with her stay! Everything seems to be going very well so far! The location has proven to fit my mom's needs and requests. We are very pleased!

My parents are doing well for the most part since their move in, my mom is adjusting a bit better than my father. For the most part, I am happy with how things are going at Brookdale. My loved ones have joined some activities and are interacting with other residents. They have only been there a little over a month.

My parents are doing very well since making the move to Brookdale. I would recommend them because they have done everything they promised. My loved ones have joined in some activities and are comfortable in their apartment. It has been a good experience so far.

Mom is doing better and I am glad I have been able to be there for her. The staff are very nice and they are trying to take good care of mom. I have noticed there is not good communication with them. I have addressed some issues and they do not get back to me with a resolution. Mom and I both like the food. They do her laundry, however some of her clothes have come up missing. This community is acceptable and close to me. I would recommend this community.

My mother-in-law felt they were a little harsh about what they expected of her after her evaluation. I know their intention was to challenge her and improve her health and independence. I sensed she felt it was a little overwhelming. It came down to it not being a good fit for her. Her comfort was most important.