Brookdale Battle Creek

Brookdale has been a positive experience for both mom and brother. They both have dementia and reside in the 'memory care' portion of this facility. Attention by the staff to each individual's needs is very good. And the staff communicates any items of concern to me as they happen. Meals served are very good with attention to nutritious food.

Brookdale is better than most other facilities in our area but as in all facilities there is room for improvements

I would say that the person who is going to live there needs to be pretty well off to afford it, but it's a nice place with good activities and food if you can comfortably afford it.

My loved one is a resident at Brookdale Battle Creek. The staff has been super friendly. They take good care of my loved one. Her room is clean and her laundry is always done.

They tack on charges that not legitimate.

Mom does not have guided activities outdoors (such as encouraged to be outdoors, supervised walk in the garden/area between building). She is nutritionally well cared for and socially engaged with staff but she lacks outdoors and fresh air.

Over all the experience was good, with a few exception around housekeeping. I know they are short staffed which was part of the problem. I would recommend to others.

My loved one was previously a resident at Brookdale Battle Creek. The overall experience was terrible. The cleanliness and friendliness is not good. The staff and quality of care are not good, either. Animals in the zoo are treated more humane than the residents at the Brookdale Battle Creek facility. I would never recommend this facility to others.

What our family likes the most about the Brookdale Battle Creek community is that we feel that our loved one is in a safe community and is being well cared for by the staff members working there.

I have and will recommend them to others. Caring , friendly staff reasonably clean building, quite neighborhood. They had open rooms and a small amount of patients which should give staff more time for each patient.

We had a negative experience with Brookdale. After 6 months of being there they found bedbugs in her room. They tried to blame it on my mother in law. The food was not good. Cold oatmeal in the morning. Plus much more. When we moved her out my daughter the POA emailed the director of the faculty multiple times telling them to send her a final bill. The months later they threatened to place late fees on the final bill. My daughter had proof of the emails. And she also verbally had asked for the final bill. It's been paid and we haven't heard anything from them since. We have moved her to another facility and that has been wonderful.

Mom had liked how caring and attentive the staff is at Brookdale Battle Creek. The Executive Director is great! Mom has also made a lot of friends.

I feel like the prices quoted were very different than what was billed. But if it's affordable for someone it's a great place to have a family member live.

I suppose that increases happen every year, but 13% is ridiculous. And 30 days to come up with that money is insane. I was needing more help understanding expectations as I work full time. The only answer I get is "read your contract". I would like to share that the care staff here is amazing!

My loved one alway cleaned their plate, so I assumed they liked the food. They participated in some activities, and seemed to enjoy themselves. It was a quick adjustment. It's a nice facility, and has a nice set-up. My only concern was the vegatables, which is sometimes old, in paricular the broccoli.

I would just say it is a beautiful facility. The staff go above and beyond. The food is absolutely excellent. Facility is extremely clean as it is very new.

Make sure you get everything in writing as far as the financial aspect. They need to improve on their billing system. Make sure your monthly bill is coming out of your account. The nursing staff is great and they do a good job. I would recommend it, as it is a nice place. My loved one has adapted well.