Briarwood Assisted Living and Memory Care

Well luckily my parents have some money otherwise they would never be able to afford $[removed] a month. Meal-wise... my Dad doesn't eat meat very much. They have been great at making him a protein shake or sandwich but might be nice to have a simple 2nd choice? And I'm not sure but do they offer snacks in the afternoon? I don't even know. I've had to double check a lot with administration to get some things done.

One thing that I found very helpful here is when I need help the caregivers are quick to respond. I also appreciate that the hallways and rooms are kept clean. Also, grateful that I do not have to do my cooking or my laundry. I did find it challenging when I first arrived that medications are handled by the pharmacy through assistive living. I have been in the hospital 4 times in the past few months since living here so medication have been a challenge.

Staff are very friendly, competent and supportive of health needs.

My stay here has been very good. The help has been tremendous in helping me with my issues. So far no complaints. Administration has been very helpful.

All the staff and [name removed] the administrator are wonderful to myself and family. They all love my dog too!

We needed to find a place for mom that was going to be safe for her and that we as a family were happy with. The staff is outstanding. We have been here for over a year and they have been very helpful and so supportive of our whole family, Mom is well taken care of and the staff is very compassionate to her situation and needs.

My parents could no longer be left alone at 90. It was the hardest decision we had to make and deliver them the news. Mom had dementia and dad had mobility issues, but we wanted them to remain together. They have been married 70 years. Briarwood made this all possible and even in their home town. Transition has not been easy, as they hated losing their independence, but over the 8 months have now settled in with the help of the kind and caring staff. They both are healthy, clean and living in a deluxe apartment together. They have enjoyed fun activities and delicious chef prepared food. Would strongly recommend this facility.

They pressed her into doing something she was not capable of. After she passed she had clothes that was not hers and they didn't give us back he wheel chair we bought for her.

When Mom couldn't live on her own anymore, she wanted a place which had views of nature (woods, wildlife, beautiful plantings) rather than buildings and concrete. She wanted it to be small enough that she could enjoy the surroundings without getting lost and large enough that there would be opportunities to share activities and make friends with her neighbors. Briarwood is so welcoming. Mom is happy here, feels safe, loves the food, and receives wonderful care. Everyone is committed to constant improvement and it just keeps getting better. We searched for quite a while and feel lucky to have found something this special.

Our loved one has passed, but during her time at Briarwood they were very good to her and us as a family. The facility was clean. We were even able to eat there a couple of times and the food was pretty good and if she wanted something different they got it for her.

When Dad couldn't live on his own anymore, moving to assisted living was a huge step. We needed a place that was safe and secure. We also wanted a place where he would feel at home and be in community. He wanted to stay in West Michigan where he lived for many years. Briarwood was the answer. Facilities are very nice, clean, cozy and easy to navigate with walkers or wheel chairs. The staff is incredible, professional and caring. Medical and personal care come to him as needed. High quality communication with the family is greatly appreciated as well. When he recently needed unexpected surgery, the Briarwood team was terrific in helping us coordinate medical care, rehab coordination and ultimately a successful return. As we got Dad resettled on his return, he couldn't stop smiling and just kept saying "It's so good to be home!" That's the best endorsement I could possibly have.

My dad moved into Briarwood in 2023. His stay there ended up being unexpectedly brief, but the Staff were five-star all the way. Everyone that we came into contact with were always helpful, kind, and never made you feel as though they didn't have time for you. The afternoon that he passed, the Director stopped everything she had going on and sat with me to comfort and support. In 2024, my mom also stayed at Briarwood for a short time. This situation brought with it very challenging circumstances with family estrangements. Again, five-stars all the way. Everyone, and I mean everyone at every level, went above and beyond to help with making her comfortable despite the extra challenges our family dynamics brought. The community is very nicely appointed/decorated, the rooms are nice sized, everything is always clean. And there is *always* something fun going on with activities for the residents...the Activities Director is so fun and creative! I would highly recommend this little as

This place feels so homey rather than feeling like you’re in a facility. The staff are super friendly and the residents are happy. There are always different activities going on and the meals are great.

My daughter and I had a tour of Briarwood and were impressed with the staff, cleanliness and overall comfort feeling we had. My wife of 69 years is a happy resident as I am for her. Have no regrets.

Very clean facility and very helpful in many ways for my sister. I think the staff has been very good for my sister.

I come to the facility twice a month for approx. 2 hours each time. All staff from the director to everyone I have come into contact with has been friendly, helpful whenever necessary and always professional.

My sister is thriving at the facility due to the staff and the friendliness. The activities also keep her involved socially and mentally. The only negative is the bathroom needs to be cleaned more often. New chef and great food!

The staff is very helpful with care from all standpoints. [names removed] are very experienced in dealing with the aging process and guiding families through the process of AL+MC.

The care of my uncle and his changing needs has been handled effectively and efficiently. Keeps my uncle comfortable and cared for was a priority from all staff. The care has been appreciated by our family.

The facility is beautiful, clean. & well setup. The staff are very kind, knowledgeable, and helpful. I was invited to join the meal that was being served. The food was delicious and the kitchen manager was so sweet. It was wonderful to see her engaging and interacting with the residents.